Practice Lead, Modern Digital Workplace

Posted 4 Hours Ago
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Hiring Remotely in United States
Remote or Hybrid
175K-292K Annually
Senior level
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Empowering people today to build a better future for the next generation.
The Role
Lead the Modern Digital Workplace practice, focusing on strategy, collaboration tools, AI integration, and team management to enhance productivity and employee experience.
Summary Generated by Built In
At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help mid-market through enterprise organizations simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure, and Google, as well as a full suite of Private Cloud and Cybersecurity solutions, RapidScale enables companies to turn technology into their greatest competitive advantage. Backed by the strength of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Our consulting practice empowers clients to optimize cloud investments, modernize operations, and drive measurable business outcomes.
We are seeking a strategic and hands-on Director to lead our Modern Digital Workplace practice. This role is ideal for a leader who blends digital workplace strategy, collaboration tooling expertise, AI enabled productivity optimization and change management depth. You will shape and deliver workforce readiness, hybrid work strategies, collaboration modernization, technology enablement, and employee experience consulting engagements. This leader will build and manage a high impact practice focused on how enterprises transform productivity through M365, Google Workspace, VDI and AVD platforms, and next generation AI capabilities. You will directly manage a team of consultants and analysts, set clear expectations and performance standards, and spend up to 50 percent of your time on site with clients, at RapidScale or Cox locations, and at key industry events.
Key Responsibilities:
Practice Leadership
  • Define and evolve the Modern Digital Workplace service portfolio with AI driven productivity, automation, and employee experience services
  • Build methodologies and accelerators that incorporate AI for digital workplace assessments, collaboration analytics, readiness scoring, and experience modeling
  • Recruit, lead, and mentor a high performing team of consultants with AI fluency as a core competency
  • Set goals, coach direct reports, and manage performance across AI enabled and traditional workstreams
  • Allocate team capacity to meet revenue and margin objectives

Client Engagements
  • Lead workplace strategy assessments that leverage AI insights to understand workforce behavior, collaboration patterns, and productivity blockers
  • Guide clients on platform modernization across M365, Google Workspace, VDI, and AVD with emphasis on AI native capabilities such as Copilot, Duet AI, and productivity automation
  • Deliver executive level insights on digital adoption, workforce readiness, and AI based workplace efficiency improvements
  • Develop transformation roadmaps that integrate AI for automation, workflow orchestration, and user experience improvements
  • Lead teams in implementing recommendations, focusing on measurable improvements in productivity, experience, and operational efficiency
  • Travel regularly to client sites for workshops, presentations, and delivery oversight

Thought Leadership and Enablement
  • Partner with Sales, Product, and Engineering to create AI aligned digital workplace offerings
  • Support pursuits, solutioning, and executive presentations as the Digital Workplace and AI Experience subject matter expert
  • Stay ahead of digital workplace trends, AI roadmap releases, user experience analytics, and enterprise collaboration patterns and translate insights into offerings and client guidance

Qualifications
  • Bachelor's degree in related discipline and 10 years' experience. The right candidate could also have a different combination, such as a master's degree and 8 years' experience; a Ph.D. and 5 years' experience; or 14 years' experience
  • Minimum 5 years leading teams in a management role with accountability for coaching and performance management
  • Deep expertise in digital workplace strategy, M365 or Google Workspace, VDI or AVD, hybrid work frameworks, and AI enabled productivity tools
  • Experience deploying or advising on platforms such as Microsoft Copilot, Google Duet AI, AI powered VDI, or workplace automation tools
  • Experience with Active Directory migrations as well as tenant consolidation and divestiture and associated tooling
  • Experience operating within global delivery models including onshore, offshore, and nearshore teams, and experience managing distributed delivery across regions such as India, LATAM, EMEA, or APAC
  • Experience integrating global delivery partners and remote talent into digital workplace transformation programs, user experience initiatives, and platform adoption workstreams
  • Ability and willingness to travel up to 50 percent
  • Relevant certifications preferred (M365, Google Workspace, VDI, Prosci, AI productivity tools, or equivalent)

USD 175,300.00 - 292,100.00
Compensation:
Compensation includes a base salary of $175,300.00 - $292,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Top Skills

Active Directory
Ai Productivity Tools
Avd
Google Duet Ai
Google Workspace
M365
Microsoft Copilot
Vdi

What the Team is Saying

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The Company
HQ: Atlanta, GA
50,000 Employees
Year Founded: 1898

What We Do

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.

Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.

As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.

Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.

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About our Teams

Cox Enterprises Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.

Typical time on-site: Flexible
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