Silverfort is on a mission to bring identity security everywhere - to every human, machine, and AI agent, both on-premises and in the cloud.
Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.
Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security.
We are looking for a Technical Enablement Manager to join our Enablement team. In this role, you will own the technical and professional development of our customer-facing engineering and account management teams, turning deep product knowledge into field-ready skills. You will act as the connective layer among Product, CS leadership, and the field, building training programs and a certification framework that keep the team sharp and effective.
Responsibilities- Partner directly with CS and Product leadership to continuously diagnose gaps in both complex technical product knowledge and critical soft skills, such as discovery, negotiation, executive communication, and escalation handling
- Build, curate, and scale technical enablement content, architectural breakdown modules, and soft-skill playbooks, translating complex product releases into practical, field-ready execution strategies
- Own the technical and operational onboarding roadmap for all incoming CS team members, accelerating their time-to-productivity
- Design and run continuous education programs that keep seasoned team members sharp on advanced capabilities and competitive updates
- Establish, implement, and govern an account-level and engineer-level technical certification framework, developing rigorous testing methods, practical lab assessments, and role-play scorecards to verify operational readiness and capability baseline
- Maintain an active feedback loop with Product and CS teams, relaying field insights and training gaps to help shape product documentation and messaging
- 3+ years of experience in Customer Success, Technical Enablement, Technical Account Management (TAM), or Customer Engineering within a fast-paced B2B software environment
- Technical depth across enterprise software architectures, deployments, integrations, and security frameworks
- Track record of building technical training programs from scratch, including learning objectives and certification processes
- Strong cross-functional collaboration skills, with experience partnering with CS Vice Presidents, Directors, and Product Managers
- Experience identifying systemic knowledge gaps and operational inefficiencies, with a demonstrated ability to architect and deploy enablement solutions
- Strong AI orientation- fluent and frequent use of modern AI tools (Claude, Gemini, and similar)
Skills Required
- 3+ years experience in Customer Success, Technical Enablement, Technical Account Management, or Customer Engineering within B2B software
- Technical depth across enterprise software architectures, deployments, integrations, and security frameworks
- Track record of building technical training programs from scratch, including learning objectives and certification processes
- Strong cross-functional collaboration with CS VPs, Directors, and Product Managers
- Experience identifying systemic knowledge gaps and architecting enablement solutions
- Fluent and frequent use of modern AI tools (Claude, Gemini, and similar)
Silverfort Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Silverfort and has not been reviewed or approved by Silverfort.
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Leave & Time Off Breadth — Generous time off spans paid holidays, wellness days, bereavement leave, and paid sick time from day one, with a flexible time off policy and quarterly companywide recharge days creating extended long weekends.
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Healthcare Strength — Comprehensive healthcare includes medical, dental, and vision coverage, alongside FSA, life and disability insurance, and pet insurance. Wellness support is reinforced with programs, fitness stipends, and a monthly reimbursement for personal care and wellness.
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Equity Value & Accessibility — Company equity is offered via stock options to all permanent employees, augmenting total rewards beyond base pay. Performance bonuses and a home-office stipend further strengthen the financial package.
Silverfort Insights
What We Do
Fueled by a belief that identity professionals deserve better, we found a way to break down the silos of identity security—eliminating the gaps and blind spots left behind by a patchwork of point solutions. The Silverfort Identity Security Platform is the first to deliver end-to-end identity security, protecting every identity in the cloud, on-prem, humans, machines, and everything in between. Our patented technology—Runtime Access Protection (RAP)—natively integrates with the entire IAM infrastructure, giving businesses visibility into all identities, analyzing every access, and extending active protection to resources that could not be protected previously—including NHIs, legacy systems, command line tools, and IT/OT infrastructure. It is easy to deploy and use, and doesn’t disrupt business operations, resulting in better security outcomes with less work. Silverfort is the identity security platform that both identity and security professionals deserve, earning the trust of more than 1,000 leading organizations, including several Fortune 50 companies.
Why Work With Us
We believe that our high retention rates stem from our employees’ confidence in their ability to develop and progress within the company. We prioritize a supportive and encouraging environment that fosters a positive people culture, enhancing employee satisfaction, engagement, and their desire to stay and grow with us.
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