Technical architect – Sales and Solutions Engineering

Job Description:

Job Family Definition:

Design, develop, integrate, and support enterprise solutions involving HPE hardware and software platforms working closely with account team, presales, services, alliances and others in the field.

Management Level Definition:

This role requires deep technical and hands-on expertise in areas such as Cloud, Automation, Containers, AI, Storage and Networking with a strong focus on customer engagements that involves workshops, PoC/Pilot, benchmarking, solution showcase etc. The ideal candidate will work independently with

minimal guidance, understand customer requirement, build technical solution and drive customer engagement collaborate closely with field teams collaborating with engineering teams within the organization and BU engineering.

The ability to operate in the complex disciplines and provide highly innovative solutions along with leading and inspiring the teams is key.

Travel to customer/partner sites is required, including international travel.

Responsibilities:

• Act as a technical advisor during customer engagements, workshops, solution reviews, and architecture discussions.
• Gather customer requirements and translate business needs into technical solutions.
• Build the technical solution in collaboration with engineers within team and organisation
• Deliver technical presentations, demonstrations, and hands-on workshops for customers and partners.
• Provide advanced technical support during solution deployment, integration, and post-production phases.
• Troubleshoot complex customer issues and drive root-cause analysis to resolution.

• Collaborate with sales, presales, product teams, and customer stakeholders to ensure successful solution adoption and customer satisfaction

Education and Experience Required:

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.
• Typically 6-10 years experience.

Knowledge and Skills:

Mandatory Skills

• Strong software engineering and programming experience needed to integration technical solutions
• Designing and integrating software/Hardware systems running on multiple platform types into overall architecture
• Ability to guide and mentor less experienced staff members.
• Excellent written and verbal communication skills; mastery in English. Ability to effectively communicate with field team and senior management in a Global organisation

Preferred Skills

• Experience with HPE Compute, Storage, Networking, and Software solutions, or equivalent infrastructure platforms
• Experience in areas such Cloud Management Platforms (CMP) and cloud infrastructure management solutions, AI Infrastructure and use cases, Automation, Storage and Networking

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.