Technical Architect
How you’ll make an impact
As a Technical Architect, you’ll serve as a trusted technical advisor and subject matter expert for StrataJazz® implementations and optimizations. You’ll collaborate closely with Product Management, Applications & Technical Support, and client-facing teams to ensure our solutions are implemented efficiently, accurately, and in alignment with best practices. You’ll identify and address delivery inefficiencies, contribute to product enhancements, and help team members strengthen their technical expertise.
In this role, you will:
- Demonstrate a deep understanding of StrataJazz® architecture, workflows, and SQL code across all modules within your practice area
- Partner with team members to review and approve implementation and optimization project plans
- Serve as the primary technical resource supporting team members in resolving complex issues and implementing best practice configurations
- Minimize unbillable time by proactively addressing defects, configuration errors, and rework
- Identify recurring technical issues and partner with Product Management and Applications & Technical Support to resolve them
- Evaluate and approve all workarounds and requests for changes to live databases
- Recommend product enhancements and new functionality that improve efficiency or meet evolving client needs
- Track and communicate resolution of defects or issues that affect client environments
- Translate client requirements into standard configurations that minimize technical debt and maintain platform integrity
What we’re looking for
- Proven experience in software implementation or Application Technical Support experience in healthcare finance, decision support, and/or contract payor modeling is a plus.
- Ability to translate complex technical issues into clear, actionable solutions
- Strong coaching and mentoring skills with the ability to train team members on technical concepts and escalations
- Demonstrated leadership, communication, and influencing skills across cross-functional teams and client groups
- Proficiency across modules in the Decision Support StrataJazz solution is a plus
- Excellent problem-solving skills and ability to develop thoughtful, cross-team solutions
- Strong relationship-building skills and proven ability to establish credibility within internal networks
- Advanced communication and presentation skills with the ability to simplify complex topics for diverse audiences
- Strong project management, prioritization, and conflict resolution abilities
Estimated Salary Range: $90,000-105,000
Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.
Find out more about Strata benefits here.
How we work:
Our preferred location for open roles is Chicago, IL. We value in‑person connection and regularly host on‑campus events to create meaningful opportunities for our team to build relationships and collaborate
Thinking about applying?
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to [email protected].
Here @ Strata…
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.
We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.
Our Core Values:
While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.
- We connect with positive intent.
- We are helpful.
- We own it.
- We get better every day.
- We are humble.
Skills Required
- Proven experience in software implementation or application technical support in healthcare finance or decision support
- Ability to translate complex technical issues into clear, actionable solutions
- Strong coaching and mentoring skills
- Demonstrated leadership and communication skills
- Proficiency across modules in the Decision Support StrataJazz solution
What the Team is Saying
Strata Decision Technology Compensation & Benefits Highlights
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Leave & Time Off Breadth — Feedback suggests time off is generous, with a large annual PTO allocation, biweekly Flex Fridays, and dedicated wellness days. Remote-work flexibility and increasing days with tenure further expand rest and recharge options.
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Retirement Support — Feedback suggests retirement support is strong, with a company 401(k) match that vests immediately and access to an employee stock purchase plan. An annual bonus program adds to long‑term financial benefits.
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Healthcare Strength — Feedback suggests healthcare is comprehensive from day one, including medical, dental, and vision coverage plus HSA/FSA options and telemedicine. Dedicated wellness days reinforce a focus on overall wellbeing.
Strata Decision Technology Insights
What We Do
Here at Strata, we provide financial planning software, data, and insights to drive decisions and performance for organizations spanning the healthcare, higher education, and financial services industries.
Why Work With Us
We are mission driven to solve uniquely challenging financial problems in some of the most vulnerable industries directly affecting our community. We embrace learning, collaboration, and continuous career growth. We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change.
Gallery
Strata Decision Technology Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We support remote and hybrid work. Employees near our Chicago HQ typically work in the office two days per week, with flexibility on which days. All employees may visit HQ for company events.
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