Rokt is an ecommerce technology company with the mission of making every transaction more relevant. The Rokt ecommerce Network leverages proprietary machine learning recommendation systems, powering billions of transactions for hundreds of millions of customers, and is trusted to do this by companies like Live Nation, Fanatics, Macy's, AMC Theatres, PayPal, Uber, Hulu, Staples, Albertsons and HelloFresh.
The Role: As a Staff Software Engineer on one of Rokt's core platform teams, you will lead the architecture, design, and delivery of the scalable services behind Rokt's ecommerce platform, setting technical direction across teams for systems that power over 10 billion transactions a year.
Growth: Pathways to Principal Software Engineer (IC Track) and Engineering Manager/Director (People Leader Track) per your preferences and abilities.
Pay: Target total compensation ranges from $470k - $615k, comprised of a fixed annual salary of $290k - $360k, plus employee equity plan grant. In addition, you will receive world-class employee benefits.
Responsibilities
Technical
- Own the architecture, design, development, testing, deployment and maintenance of high-throughput, low-latency services in languages like Go, Scala, Java, C#, or TypeScript.
- Drive systemic performance optimisations and refactors that improve reliability, latency, and cost across multiple services or teams.
- Lead root cause analysis on complex, cross-system production incidents, and drive the engineering response that prevents recurrence.
- Own architectural decisions and lead system design reviews across teams, ensuring solutions scale as transaction volume and traffic grow.
- Research and leverage AI tooling, LLMs, and agents to automate manual processes, accelerate learning, and lift developer productivity across the org.
- Contribute to knowledge sharing through tech talks, brown bags, and best practice evangelism.
Leadership
- Act as technical and project leader across a group of engineers spanning one or more teams.
- Provide leadership on complex technical issues, unblocking teams and de-risking high-stakes delivery.
- Set standards for technical excellence, from coding to architectural best practices.
- Mentor senior and mid-level engineers, and support their growth toward technical leadership.
- Work cross-functionally with engineering and product leadership to plan and manage delivery expectations of roadmap items.
- Actively monitor progress and intervene where required to mitigate risks and bottlenecks, managing expectations within and outside the team.
Requirements
- Relevant bachelor's degree (or equivalent experience) and 10+ years in commercial software development, designing, building, and operating distributed systems in modern languages like C#, Go, Java, Scala, or TypeScript,
- Track record of owning system architecture and driving delivery in a high-throughput, low-latency production environment at internet scale, with your own designs having gone to production and been operated at scale.
- Experience with cloud platforms, CI/CD pipelines, and containerisation and orchestration tools (Docker/Kubernetes).
+ Deep expertise in at least one of the following:
- High-throughput, low-latency distributed systems. Designing and operating internet scale backend services and APIs, with versioning, performance, scalability, and reliability treated as first-order concerns.
- Data engineering. Building and scaling ingestion and storage on open-source foundations like Kafka, Spark, Cassandra, Iceberg, and Trino. Owning data systems that stay correct and queryable as volume grows by orders of magnitude.
- MLOps. Building the infrastructure that lets ML move from notebook to production: feature and data access at scale, model management & training, deployment, and the tooling ML Applied Scientists depend on to ship and iterate.
- Site Reliability Engineering. Owning the operational surface of high-traffic systems: observability, anomaly detection, incident response, and automations that keep on-call sustainable as the network grows. Owning and Administering cloud platforms, CI/CD pipelines, and containerisation and orchestration tools
- Web & Mobile front-end & SDKs. Building and refining Rokt's Web and Mobile Software Development Kits for performance, security, and seamless integration across thousands of partner environments.
Hybrid work structure
Rokt has a 4 day in-office, 1 day remote hybrid structure, with a flexible approach to start/finish times.
Benefits
- Equity in a profitable, fast-growing company approaching $1 Billion in revenue.
- Dollar-for-dollar 401K matching plan (up to 4% of fixed annual remuneration)
- Fully funded health insurance (Dental, Optical, and Medical)
- Generous allowances for wellness, technology, mobile, and transit.
- Daily catered lunch, stocked pantry & fridges
- Dog-friendly offices
- Extra leave (bonus annual leave, sabbatical leave etc.)
Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.
Note: The first stage of Rokt's recruitment process is a 15-minute online aptitude test, which will be sent out to your application email. Successful candidates will be contacted on next steps.
Skills Required
- Bachelor's degree or equivalent experience and 10+ years in commercial software development designing, building, and operating distributed systems using C#, Go, Java, Scala, or TypeScript
- Proven track record owning system architecture and delivering high-throughput, low-latency production systems at internet scale
- Experience with cloud platforms, CI/CD pipelines, containerisation and orchestration tools (Docker, Kubernetes)
- Deep expertise in high-throughput, low-latency distributed systems (designing and operating internet-scale backend services and APIs)
- Deep expertise in data engineering (Kafka, Spark, Cassandra, Iceberg, Trino) and scaling ingestion/storage systems
- Deep expertise in MLOps (feature/data access at scale, model management, training, deployment)
- Deep expertise in Site Reliability Engineering (observability, anomaly detection, incident response, cloud platform administration)
- Deep expertise in Web & Mobile front-end and SDK development for performance and security (where applicable)
- Demonstrated leadership: leading technical projects, setting architectural standards, and mentoring senior/mid-level engineers
What the Team is Saying
Rokt Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes multiple medical options with a zero‑cost monthly premium choice in the U.S., plus dental, vision, and mental‑health support through programs like Modern Health and a global EAP. Wellness resources and allowances, plus access to One Medical and family‑building partners in the U.S., reinforce breadth beyond core insurance.
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Retirement Support — U.S. employees are eligible for a dollar‑for‑dollar 401(k) match up to 4%, and all employees receive equity ownership. Financial planning tools and access to advisors are also described as part of the package.
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Leave & Time Off Breadth — The handbook outlines 20 paid days off with up to five bonus “High Five” days, a company holiday shutdown in late December/early January, and paid community service days. Paid parental leave of 16 weeks and references to sabbatical and other leaves extend the time‑off offering.
Rokt Insights
What We Do
Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment. Rokt’s AI Brain and Ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies including Live Nation, Macy’s, Fanatics, AMC Theatres, PayPal, Uber, Hulu, Staples, Albertsons and HelloFresh. Headquartered in New York City, Rokt has offices across North America, Europe, and the Asia-Pacific region. To learn more, visit Rokt.com.
Why Work With Us
We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.
Gallery
Rokt Teams
Rokt Offices
OnSite Workspace
We believe we are better together. We spend most of our time in the office (most teams are 4 days a week). One week per quarter, you also have the flexibility to work from anywhere.
