Jobs at Rokt

Provide Japan business-hours technical implementation support and problem-solving for ecommerce and Ads accounts. Lead end-to-end integrations (web/iOS/Android SDKs, server-to-server/API), support QA/testing and post-launch stabilization, translate technical constraints for Account Management, escalate with clear context, and build scalable playbooks and AI-augmented processes to increase speed and consistency.

The role involves building and scaling core production systems, mentoring junior engineers, and collaborating across functions to align engineering solutions with business objectives.

The GL Staff Accountant will support the month-end close process, prepare journal entries, and ensure the integrity of financial statements under US GAAP while identifying automation opportunities within accounting processes.

As a Junior Software Engineer at Rokt, you'll design and build innovative ecommerce products, accelerate development using AI, and collaborate on solutions that enhance user experience and drive business growth.

The Senior Business Development Manager will drive revenue by securing strategic partnerships for Rokt Ads, managing the entire sales cycle while collaborating with cross-functional teams to deliver tailored advertising solutions.

The Customer Success Manager will strengthen relationships with key stakeholders, understand their business goals, provide expert guidance on the platform, and track customer success metrics.

Lead and scale global treasury and cash application functions: optimize liquidity, FX execution, intercompany netting, automate bank-to-ledger processes, manage banking relationships, and partner with FP&A to deliver precise cash forecasts and yield improvements.

Design end-to-end user experiences across traditional UI and AI-powered workflows. Create scalable systems, interaction patterns, and UX standards for AI features. Translate ML outputs into intuitive, explainable interfaces, prototype rapidly using AI tools, collaborate cross-functionally, mentor peers, and drive product adoption and business outcomes.

Lead product strategy and roadmap for Rokt's Customer Data Platform, focusing on AI-enabled data quality, anomaly detection, real-time observability, and enterprise-grade integrations. Drive cross-functional delivery, align stakeholders and execs, define OKRs, and ensure platform reliability for Rokt's ML stack and top partner clients.

The Senior People Partner will align people strategy with GTM business priorities, oversee complex employee relations, and leverage AI in people practices to drive engagement and performance.

The Senior Manager, Accounting will lead the global GL function, implement AI-driven solutions, oversee financial controls, and ensure operational excellence while supporting Rokt's growth.

Seeking a full-stack marketer to drive growth at Rokt. Responsibilities include developing positioning, strategic writing, and enabling revenue teams. Requires strong communication, analytical skills, and in-office collaboration.

The GL Senior Accountant will manage month-end close activities, prepare journal entries and reconciliations, and ensure compliance with US GAAP.

The Strategic Customer Success Manager will build relationships with key stakeholders, develop tailored success plans, provide guidance on the mParticle platform, collaborate with internal teams, and track customer health metrics.

The Recruiter will manage end-to-end recruiting processes, partner with hiring managers, leverage AI for sourcing, ensure candidate engagement, and improve workflows.

The Revenue & Billing Operations Manager oversees end-to-end revenue and billing operations, ensuring accuracy, driving automation, and collaborating with various departments to optimize processes and support billing-related issues.

Own full enterprise sales cycle to secure strategic ecommerce deals. Prospect, close, and expand accounts while collaborating with Product, Engineering, and Customer Success to deliver tailored API/SaaS solutions and influence product roadmap.

The Customer Success Manager will cultivate strong relationships with key stakeholders, develop tailored success plans, guide clients to maximize platform value, and collaborate with internal teams to achieve measurable outcomes.

Provide commercial legal support by drafting, reviewing, and negotiating SaaS, ecommerce, ad-tech, data processing, licensing, and vendor agreements; counsel go-to-market, product, and partnerships teams; improve contracting processes and automation (CLM/Ironclad, AI tools); and support corporate governance, employment, and regulatory matters as needed.

Provide live chat and email support via Intercom to SMB customers, troubleshoot issues (including HTML/CSS), collect feedback, educate customers on product use, and contribute to documentation and process improvements. Drive impact through projects using AI and automation to scale support and improve customer outcomes.