Do work that matters.
At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
As one of the fastest growing software companies in the country, we’re looking for a Sr Software Engineer with strong AI development tool experience to help accelerate an AI-first development model that's already well underway.
This role focuses on designing and extending the agents, skills, and automation that take on engineering work — and on steadily widening what they can own, from planning and implementation through code review and CI. Testing is part of that. So is clearing the friction that caps how much we can hand off: slow local environments, long feedback loops, manual steps between them.
This is a hands-on engineering role with broad impact. You'll work across teams, partnering directly with engineers to sharpen how they work with agents and to roll out changes that stick.
Who you are:
- You are a software engineer first—you like writing code and making systems better
- You actively use AI tools in your daily development work and look for ways to push them further
- You keep up with new AI capabilities and enjoy figuring out which ones are worth adopting
- You care about how other engineers work and want to make their jobs easier
- You’re comfortable working across teams and incorporating feedback, even when it’s conflicting
- You’re opinionated but practical—you optimize for real improvement, not theoretical perfection
- You’re willing to challenge existing workflows when they’re slowing people down
What you get to every day:
- Stay current on AI tooling and techniques and introduce changes that meaningfully improve productivity
- Collaborate with engineers across teams to shape and adopt AI-assisted workflows
- Design and build AI agents and skills used in the development process (e.g., test generation, code review assistance, CI feedback)
- Improve and modularize local development environments
- Reduce CI pain by speeding up tests and improving signal quality
- Build internal tools that remove friction from everyday development
- Drive adoption through collaboration and usefulness, not mandates
What you bring to the role:
- Daily hands-on experience with agentic coding tools (we use Codex and Claude predominantly)
- Experience extending AI tooling rather than only consuming it — custom agents, skills, prompts, MCP servers, etc
- Strong software engineering fundamentals and hands-on coding experience (6-8 years)
- Experience building systems or tools other engineers rely on
- Experience with Docker, local dev environments, and CI systems
- Familiarity with automated testing and test performance issues
- Proficiency in at least one general-purpose language (Python or JavaScript/TypeScript) required
- AWS and Postgres experience required
- The ability and desire to work in a fast-paced challenging environment
- Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment
- English proficiency (written and oral) is required
Location: This position is remote based in Mexico. Must reside in Mexico and we have an office in Mexico City (Reforma area), if you're interested in going into the office. Not required, but optional.
Sponsorship: AlertMedia does not sponsor. Must have the legal right to work in Mexico with sponsorship now and in the future.
Why you’ll love working at AlertMedia:
- Competitive Base Salary (Bi-Monthly payroll)
- Annual Company Bonus
- 100% Employer-Paid Medical, Dental, and Vision Coverage
- Parental Leave Program
- Christmas Bonus (Aguinaldo)
- Generous Vacation and Holiday Policy
- Additional Vacation Bonus
- Monthly Work-from-Home Stipend
- All Necessary Equipment Provided: Laptop, monitor and accessories
- Recognition & Rewards: We celebrate wins big and small
- Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
- Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
- Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
- The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!
About AlertMedia:
We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Skills Required
- Daily hands-on experience with agentic coding tools, especially Codex and Claude
- Experience extending AI tooling with custom agents, skills, prompts, and MCP servers
- 6–8 years of hands-on software engineering and coding experience
- Experience building systems or tools used by other engineers
- Experience with Docker, local development environments, and CI systems
- Familiarity with automated testing and test performance issues
- Proficiency in Python, JavaScript, or TypeScript
- Experience with AWS and Postgres
- Ability and desire to work in a fast-paced, challenging environment
- Outstanding communication and cross-functional collaboration skills
- English proficiency, written and oral
- Legal right to work in Mexico without current or future sponsorship
What the Team is Saying
AlertMedia Compensation & Benefits Highlights
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Healthcare Strength — Employer-paid medical, dental, and vision are covered at 100% for employees, with company-paid disability and life insurance plus EAP and FSA/HSA options. Dependent coverage receives a company contribution, and discounted pet insurance and 24/7 counseling broaden the health offering.
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Parental & Family Support — Paid parental leave provides up to 16 weeks for birthing parents and 6 weeks for non-birthing parents, and coverage extends to adoption and surrogacy. Family-forming assistance via Carrot and childcare navigation services reinforce a family-oriented package.
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Leave & Time Off Breadth — Time away includes flexible/unlimited PTO, floating holidays, paid holidays, wellness days, and a birthday off. After six years, employees can take a six-week paid sabbatical, with paid volunteer time also available.
AlertMedia Insights
What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats. AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for nine consecutive years, and Built In Austin’s 100 Best Places to Work in Austin. Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
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AlertMedia Teams
AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
