Jobs at AlertMedia

The Billing Manager will oversee billing operations, ensuring accuracy, efficiency, and customer satisfaction in invoice generation. Responsibilities include managing a team, executing billing processes, and partnering with systems teams to improve automation and workflows.

The Sales Operations Manager will optimize sales processes, manage data and analyses, and enhance team productivity through technology-driven solutions.

The Technical Support Engineer assists customers by troubleshooting technical issues, collaborating with teams for onboarding and lifecycle support, and improving workflows using technology. They communicate effectively with customers and provide technical expertise.

As a Sr. Software Engineer at AlertMedia, you will develop scalable applications using Elixir, Python, and JavaScript, collaborate with teams to enhance product quality, and leverage AI tools within the development cycle.

Lead global segment marketing and events to drive pipeline and bookings across new business segments. Own outbound campaigns, events, webinars, gifting, GTM execution (EMEA), budget and attribution, cross-functional alignment with Sales, and mentor a global team.

The Data Engineer will design, build, and maintain large-scale web scraping and data ingestion pipelines, optimizing performance and ensuring data quality. Responsibilities include collaborating with teams, managing data systems, and enhancing monitoring and documentation.

As a Security Engineer, you'll enhance security controls, support compliance efforts, lead customer security reviews, and improve security posture across the AlertMedia platform. Collaboration with cross-functional teams is essential to achieve security goals.

The Director of Solutions Engineering leads the Solutions Engineering team, drives technical support for sales, mentors engineers, and collaborates with other departments to enhance product offerings and customer experience.

As a Product Marketing Manager, you'll drive go-to-market strategies, enhance revenue growth, and ensure cross-functional alignment while delivering measurable outcomes.

Design, operate, and scale Elasticsearch clusters and relational databases to support large-scale ingest and low-latency hybrid search. Implement vector/semantic retrieval and ranking (RRF), optimize indexing and query performance, improve observability and reliability, and partner with data teams to shape long-term data and search architecture.