Jobs at AlertMedia

Manage end-to-end US payroll, benefits administration, and complex leave cases (FMLA, ADA, STD/LTD, parental leave). Maintain Rippling HRIS accuracy, run audits and reconciliations, support global benefits/leave coordination, produce People reports, ensure compliance, and partner with Finance and vendors to deliver timely, empathetic employee support.

The Director of Strategic Customer Success leads relationships with key customers, driving retention and account growth through strategic partnerships and cross-functional collaboration.

The Billing Manager is responsible for overseeing the complete billing process, ensuring accuracy and efficiency while managing a team and collaborating with other departments to enhance operations.

As a Sr. Software Engineer at AlertMedia, you will develop scalable applications using Elixir, Python, and JavaScript, collaborate with teams to enhance product quality, and leverage AI tools within the development cycle.

The Software Engineer II role focuses on AI development, designing AI-powered workflows and tools to enhance software engineering productivity and collaboration across teams. Responsibilities include building AI agents, improving CI processes, and streamlining development environments.

Lead and manage the Intelligence Center engineering team to design, build, deploy, and operate intelligence-focused products and AI/ML pipelines. Hands-on coding across the stack (Python, Django, Next.js, React, Node), ensure high-quality integrations, drive AI tool adoption, collaborate with product and ops, and support engineers' professional and technical development in an Agile environment.

As a Security Engineer, you'll enhance security controls, support compliance efforts, lead customer security reviews, and improve security posture across the AlertMedia platform. Collaboration with cross-functional teams is essential to achieve security goals.

Serve as a technical advisor for assigned accounts, guiding implementations, integrations, and escalations. Collaborate cross-functionally to resolve technical issues, monitor account health, run reviews, identify expansion opportunities, and improve documentation and processes to support customer success.

The Strategic Customer Success Manager manages high-value accounts, driving adoption and growth through partnership strategies and collaboration with various teams, while ensuring customer satisfaction and retention.

Lead and develop a high-performing sales team, co-sell on complex deals, and build strategies for mid-market sales. Manage performance and partner cross-functionally to drive business success.

Responsible for drafting, reviewing, and negotiating commercial contracts, collaborating with cross-functional teams, and ensuring legal compliance in a fast-paced environment.

As a Commercial Counsel, you will negotiate and manage contracts, support sales and success teams, and provide legal guidance in a fast-paced environment while ensuring compliance with regulations.

As a Product Marketing Manager, you'll drive go-to-market strategies, enhance revenue growth, and ensure cross-functional alignment while delivering measurable outcomes.

The Sr. Software Engineer will develop and support features for the AlertMedia product suite, focusing on scalable web applications and collaborative environments. Responsibilities include using modern web technologies, AI tools, and Agile methodologies to enhance product quality and team productivity.

The Billing Manager will oversee billing operations, ensuring accuracy, efficiency, and customer satisfaction in invoice generation. Responsibilities include managing a team, executing billing processes, and partnering with systems teams to improve automation and workflows.

The role involves managing commercial contracts, partnering with cross-functional teams, ensuring compliance with legal regulations, and providing legal guidance to support business growth.

The Software Engineer in Test II focuses on test planning, automation, and defect management for AlertMedia's products, emphasizing quality engineering and collaboration with cross-functional teams.