Lead the Customer Success organization at AlertMedia with a focus on strategic direction, talent growth, customer advocacy, and driving outcomes to enhance customer relationships.

As a Senior Software Engineer at AlertMedia, you will develop scalable applications, collaborate in an Agile environment, and leverage your full-stack skills, particularly in Elixir, Python, and JavaScript, to enhance alert systems for emergency communications.

As a Mobile Engineer at AlertMedia, you will develop and manage mobile and desktop applications, collaborating with teams in an Agile environment. Utilize your React Native and native app programming experience to enhance user experience and product functionality.

As a Customer Support Specialist, you will assist customers with product issues via tickets and chats, providing professional and empathetic support. You'll manage cases, collaborate with the team, and stay updated on product knowledge while promoting a world-class service experience.

The Customer Success Specialist manages customer relationships, drives engagement, and supports customers to ensure satisfaction and retention. Responsibilities include facilitating collaborations, handling inquiries, and tracking communication.

Lead the evaluation, training, and integration of AI and machine learning models. Collaborate with teams for AI feature integration and compliance.

Support the Sales Reference Program by connecting customers with prospects, manage outreach, maintain documentation, and assist with customer advocacy initiatives across various channels.

The Sales Development Representative will engage prospects, manage outreach efforts, and collaborate with Account Executives to drive sales growth.

The Director of Account Management will lead the team, focusing on customer revenue growth, renewals, and upselling while ensuring exceptional customer experiences.

The Sales Development Representative will drive business growth by engaging strategic targets, conducting outreach, and supporting Account Executives in lead generation.

The Renewals Coordinator manages contract renewals, communicates with customers, collaborates with teams, and identifies upsell opportunities to enhance customer retention.

The Customer Onboarding Specialist manages SMB customer implementations, guiding them through onboarding while ensuring effective communication and timely project milestones.

As a Sr. Software Engineer, you'll design and develop features for a key product at AlertMedia, utilizing a variety of web technologies, while collaborating across teams in an Agile environment.

The DevSecOps Engineer at AlertMedia ensures secure application development, manages AWS infrastructure, evaluates security practices, and collaborates across teams to improve security measures.