AlertMedia

HQ
Austin
Total Offices: 3
450 Total Employees
Year Founded: 2013
View Website

AlertMedia Offices

AlertMedia is headquartered in Austin and has 3 office locations.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.

Typical time on-site: 2 days a week

U.S. Office Locations

HQ Austin

Global Office Locations

London Ciudad De México
HQ

Austin

AlertMedia's headquarters are located on South 1st Street at RiverSouth, Austin's smartest office building. Our two-story space boasts numerous smart and environmentally friendly features, hotel-style amenities, and stunning panoramic views of Lady Bird Lake, Auditorium Shores, and Downtown Austin.

Jobs At This Office

London

London, United Kingdom

Ciudad De México

Mexico

Jobs At This Office

Recently posted jobs

See all jobs at AlertMedia
AlertMedia Logo
AlertMedia

Customer Success Specialist, SMB

13 Hours AgoSaved
Easy Apply
Hybrid
Mexico City, Cuauhtémoc, Mexico City, MEX
Easy Apply
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Manage SMB customer relationships, drive software adoption and engagement, assess account health, support renewals and expansion, host webinars, resolve escalations, and track customer interactions in Gainsight and Salesforce. Partner with Customer Success, Support, Sales, Marketing, Product, and Development teams to improve satisfaction, retention, cross-sell, and upsell opportunities. This individual contributor role requires bilingual English and Spanish communication and hybrid work in Mexico City.
AlertMedia Logo
AlertMedia

Vice President, Customer Success

15 Hours AgoSaved
Easy Apply
Hybrid
Austin, TX, USA
Easy Apply
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Lead AlertMedia’s global Customer Success organization, setting strategy, developing talent, driving adoption and retention, and strengthening executive customer relationships. Modernize customer lifecycle processes with AI-enabled workflows, champion customer insights across Product, Engineering, Sales, and Marketing, and deliver measurable customer satisfaction, expansion, and advocacy outcomes.
AlertMedia Logo
AlertMedia

Sr. AI/ML Engineer (MXC)

5 Days AgoSaved
Easy Apply
Hybrid
Mexico City, Cuauhtémoc, Mexico City, MEX
Easy Apply
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Lead the evaluation, training, fine-tuning, and production integration of machine learning and large language models. Design evaluation pipelines, prompt engineering frameworks, benchmarking tools, and AI performance monitoring. Collaborate with product, engineering, and security teams to deploy safe, scalable AI features while optimizing Elasticsearch-backed data systems and assessing commercial and open-source models.
see all jobs at AlertMedia