Sr. Manager - Ethics & Conduct

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World Trade Center, Yeshwanthpur, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
Leads ethics, conduct, fraud, and vigilance activities across investigations, preventive controls, data integrity protection, regulatory compliance, and employee awareness. The role investigates financial irregularities and misconduct, conducts surprise checks, manages whistleblower matters, prepares reports for audit and board committees, liaises with enforcement agencies, and safeguards confidential credit data. It requires strong investigation, audit, compliance, reporting, judgment, and communication skills, with flexibility to travel and work hybrid from a TransUnion office.
Summary Generated by Built In

TransUnion's Job Applicant Privacy Notice

Team Overview

We are India’s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers.
We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things.
We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.
We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodations you may need.
Culture and Values
Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.
https://www.transunion.com/privacy/global-job-applicant
What is excitement and passion for us?
We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.

Dynamics of the Role
• Technology-Driven Vigilance: The role has moved beyond manual checks to utilizing Data Analytics and Artificial Intelligence (AI) for early detection of fraudulent activities.
• Focus on Data Security & Privacy: Given the sensitive nature of credit information, the Vigilance Manager acts as a key guardian of consumer data privacy, aligned with both RBI and DPDP act on data protection.
• Preventive over Punitive: While investigating fraud is necessary, the focus is heavily on preventive vigilance; strengthening systems before breaches occur, rather than merely punishing wrongdoing post-facto.
• Interaction with External Agencies: In cases of high-value fraud, the manager coordinates directly with Law Enforcement Agencies (LEAs). This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

  • Investigation & Detection (Punitive Vigilance): Lead investigations into suspected financial irregularities, data falsification, and employee misconduct. Analyze fraudulent activities, collect evidence, and prepare detailed investigation reports with findings and disciplinary recommendations.
  • Preventive Vigilance: Proactively identify and strengthen weak points in processes to prevent fraud, including monitoring "sensitive posts" and conducting surprise/ mystery checks. Review existing procedures to eliminate opportunities for corruption or malpractices.
  • Regulatory Compliance & Reporting: Ensure all activities adhere to internal guidelines, SOPs, and statutory obligations related to credit data handling as per CICRA guidelines. Prepare mandatory reports for the Audit and Compliance Committee and for Board of Directors.
  • Data Integrity Protection: Oversee the security of confidential credit data and prevent unauthorized tampering or leakage of information.
  • Liaison & Reporting: Act as the liaison with regulatory authorities such as the SFIO, CBI, etc. for vigilance matters.
  • Employee Monitoring & Training: Review property returns filed by employees and conduct awareness programs regarding anti-corruption measures, integrity, and ethical practices. 

Required Knowledge And Experiences

  • Qualification: Typically requires a bachelor’s degree. Professional qualifications like a Chartered Accountant (CA) or Certified Fraud Examiner (CFE) are preferred.
  • Experience: 5–10 years in Vigilance, Fraud Control, Data analytics, Internal Audit, or Compliance within the banking or financial services sector.
  • Domain Knowledge: Strong understanding of financial frauds, data security norms, and IT controls.
  • Investigation Skills: Proficiency in conducting interviews, auditing processes, and managing whistle-blower reports.
  • Report Writing: Exceptional ability to craft professional, analytical, and structured investigation reports is non-negotiable.
  • Integrity: Must maintain high standards of confidentiality and ethical conduct
  • Self-starter, ability to work independently, handle ambiguous situations and exercise judgement in variety of situations.
  • Strong communication, organizational, verbal & written skills.
  • High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results.
  • Flexibility to travel as needed.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.


Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.


TransUnion Job Title


Specialist III, Ethics and Conduct

Skills Required

  • Bachelor's degree
  • 5-10 years of experience in vigilance, fraud control, data analytics, internal audit, or compliance
  • Experience within the banking or financial services sector
  • Strong understanding of financial fraud, data security norms, and IT controls
  • Experience conducting investigations, interviews, process audits, and managing whistleblower reports
  • Exceptional professional investigation report-writing skills
  • Professional qualification such as Chartered Accountant or Certified Fraud Examiner
  • Strong verbal and written communication, organizational, coordination, and multitasking skills
  • Ability to work independently, handle ambiguity, exercise judgment, and maintain confidentiality
  • Flexibility to travel as needed

What the Team is Saying

Patrick
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Sheetal Wathare
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TransUnion Compensation & Benefits Highlights

  • Healthcare Strength — The package includes day-one medical coverage with multiple plan options, HSA/FSA, dental, vision, disability resources, and robust mental-health support (therapy, coaching, EAP).
  • Parental & Family Support — Offerings include 12 weeks of paid parental leave with a gradual return, adoption and caregiver assistance, dependent-care FSA, Care@Work, and recognition for inclusive family benefits such as subsidized childcare and fertility reimbursement.
  • Leave & Time Off Breadth — Flexible time off, 10 paid holidays, two global wellness days, and paid volunteer time indicate a broad time-off program.

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The Company
HQ: Chicago, IL
13,000 Employees
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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