Senior Advisor, GenAI Technical Product Management

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
Lead technical product strategy and execution for TransUnion's GenAI platform. Define reusable platform capabilities (agentic AI, RAG, knowledge/context services, ontologies), translate business problems into architecture-aligned requirements, shape non-functional requirements, participate in technical tradeoffs, and partner with engineering, architecture, data science, and product teams to deliver enterprise AI platform capabilities.
Summary Generated by Built In

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Team Overview

At TransUnion, we are committed to enabling Information for Good®. As part of our AI Platform and Product organization, you will help shape and scale the next generation of enterprise AI capabilities that power products, services, and business outcomes across TransUnion globally.
We are building a modern AI platform focused on agentic AI, large language models (LLMs), intelligent automation, semantic knowledge systems, ontology-driven architectures, and reusable platform services. As a Senior Advisor, Technical Product Management, you will play a critical leadership role in translating emerging AI opportunities into scalable platform capabilities that can be leveraged across multiple business domains.
This role is ideal for a deeply technical product leader who enjoys operating at the intersection of engineering, platform architecture, and business innovation. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

We are seeking a Senior Advisor, GenAI Technical Product Management to join our AI Platform Product organization. This role is not a traditional business product management position. Instead, it sits at the intersection of Product, Engineering, Architecture, and AI Innovation, requiring a leader who can operate deeply within the technical implementation details while maintaining a platform and business-value mindset.

As a senior technical product leader, you will help shape and deliver foundational AI capabilities that support TransUnion's long-term vision for Agentic AI, Semantic Intelligence, Context-as-a-Service, Knowledge Graphs, AI Governance, and Intelligent Decisioning. The ideal candidate combines technical depth, product thinking, and execution rigor, with the ability to move seamlessly from architecture discussions with engineers to strategic conversations with product and business stakeholders.

Drive GenAI Platform Product Strategy

Own key areas of TransUnion's AI Platform roadmap, helping define and scale reusable capabilities including:

  • Agentic AI frameworks

  • Knowledge and context services

  • Retrieval-Augmented Generation (RAG)

  • Semantic intelligence layers

  • Ontology-driven architectures

  • Agent governance and observability

  • MCP-enabled integrations

  • Enterprise AI platform capabilities supporting multiple business domains

Develop roadmaps and investment cases that balance near-term business value with long-term platform strategy.

Serve as the Technical Product Lead for AI Platform Capabilities

Unlike traditional PM roles focused primarily on business requirements, this role works directly alongside engineering teams to define both the "what" and some of the "how."

You will:

  • Translate business opportunities into scalable platform capabilities.

  • Define architecture-aligned requirements and technical specifications.

  • Shape non-functional requirements including latency, scalability, security, explainability, observability, and performance.

  • Participate in technical tradeoff discussions involving:

    • Hosted versus local LLM deployments

    • Prompt engineering versus fine-tuning

    • Agent orchestration patterns

    • Vector search and retrieval strategies

    • Knowledge graph and ontology design

    • Inferencing architectures

    • Context management and memory frameworks

Success in this role requires the ability to engage credibly with Principal Engineers, Architects, AI Engineers, and Engineering Leaders.

Bridge Product Vision and Engineering Execution

Partner closely with:

  • AI Engineering

  • AI Architecture

  • Platform Engineering

  • Solutions TPMs

  • Product Organizations

  • Data Science and Analytics Teams

Solutions TPMs often bring forward the business problem and desired outcome. This role is responsible for translating those opportunities into platform-ready capabilities and technically actionable engineering requirements.

You will serve as a critical bridge between innovation ideas, business needs, and engineering delivery


Required Knowledge And Experiences

What You'll BringRequired Experience
  • 10+ years of experience in Technical Product Management, Platform Product Management, Software Engineering, Solution Architecture, or related technical disciplines.
  • Experience building or managing platform products used by multiple teams or business domains.
  • Experience working directly with engineering organizations on highly technical initiatives.
  • Demonstrated experience translating complex technical concepts into product strategy and executable roadmaps.
Strong Technical Knowledge In Several Of The Following Areas
  • Generative AI and Large Language Models
  • Agentic AI systems
  • Retrieval-Augmented Generation (RAG)
  • AI inferencing architectures
  • Model hosting and deployment strategies
  • Prompt engineering and evaluation frameworks
  • Fine-tuning techniques
  • Vector databases
  • Knowledge Graphs
  • Semantic layers and ontologies
  • Context engineering and memory architectures
  • AI governance and observability
  • Cloud-native architecture and distributed systems
  • APIs, microservices, and platform design
Preferred Qualifications
  • Experience launching enterprise AI or machine learning products.
  • Experience working on AI platforms, developer platforms, or enterprise-scale technology platforms.
  • Hands-on experience with AI frameworks, agent orchestration tools, or rapid prototyping environments.
  • Familiarity with knowledge graph technologies, semantic intelligence systems, or ontology-driven architectures.
  • Experience supporting globally distributed engineering organizations.
Why This Role Matters

TransUnion's AI Platform serves as the foundation for next-generation products and capabilities across the company. This role will help define how reusable AI services, semantic intelligence, and agentic AI capabilities are built and scaled across the enterprise.

As the senior AI technical product leader located in India, you will play a pivotal role in partnering with our globally distributed engineering teams, accelerating platform delivery, influencing architecture decisions, and driving TransUnion's long-term AI vision from concept to production.


TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.


Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.


TransUnion Job Title


Sr Advisor, Product Management

Skills Required

  • 10+ years experience in Technical Product Management, Platform Product Management, Software Engineering, Solution Architecture, or related technical disciplines
  • Experience building or managing platform products used by multiple teams or business domains
  • Experience working directly with engineering organizations on highly technical initiatives
  • Demonstrated experience translating complex technical concepts into product strategy and executable roadmaps
  • Generative AI and Large Language Models knowledge
  • Experience with Agentic AI systems and agent orchestration patterns
  • Experience with Retrieval-Augmented Generation (RAG) and vector search/retrieval strategies
  • Knowledge of knowledge graph design, semantic layers, and ontology-driven architectures
  • Familiarity with prompt engineering, fine-tuning techniques, and evaluation frameworks
  • Understanding of model hosting, deployment strategies, and inferencing architectures
  • Experience defining non-functional requirements: latency, scalability, security, explainability, observability, performance
  • Experience with cloud-native architecture, distributed systems, APIs and microservices
  • Ability to engage with Principal Engineers, Architects, AI Engineers, and Engineering Leaders
  • Experience launching enterprise AI or machine learning products
  • Hands-on experience with AI frameworks, agent orchestration tools, or rapid prototyping environments
  • Familiarity with knowledge graph technologies or semantic intelligence systems
  • Experience supporting globally distributed engineering organizations

What the Team is Saying

Patrick
Tiana
Jason
Lauren
TC
Jay
Aayushi
Paul
Alex Barnett
Sheetal Wathare
TransUnion
TransUnion

TransUnion Compensation & Benefits Highlights

  • Healthcare Strength Day-one eligibility for medical, dental, and vision is paired with HSA/FSA options and robust mental-health resources, including 24/7 support and therapy/EAP. Wellness programming and fitness discounts further reinforce the health offering.
  • Parental & Family Support Paid parental leave of about 12 weeks with a gradual return, adoption and caregiver assistance, a complimentary Care@Work membership, and a dependent-care FSA provide meaningful family coverage. Company materials also reference child and adult care benefits and on-demand EAP access for employees and dependents.
  • Leave & Time Off Breadth Flexible time off or PTO is complemented by paid volunteer time and 10 paid holidays plus two global wellness days. Some postings note “up to 12” holidays, reflecting role/location variability.

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The Company
HQ: Chicago, IL
13,000 Employees
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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TransUnion Teams

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About our Teams

TransUnion Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
MX
Amsterdam, NL
Bengaluru, IN
Boca Raton, FL
Bogotá, Colombia
Burlington, ON
South Africa
Cerqueira César, Sao Paulo
Chennai, IN
Cherry Hill, NJ
Cork, County Cork
Crum Lynne, PA
Denver, CO
Greenwood Village, CO
Guaynabo, PR
Gurugram, IN
Hamburg, DE
Hyderabad, IN
Johannesburg, ZA
TransUnion UK Head Office
London, GB
Louisville, KY
Madrid, ES
Makati, PH
Mumbai, IN
New York, NY
Pune, IN
Reston, VA
San Luis Obispo, CA
Santiago, CL
Sydney, NSW
Toronto, ON
Ulloa, La Aurora
Washington, US
White Plains, NY
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