Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Cincinnati (Hybrid Schedule)
Travel Required: Less than 10%
Job Summary
The Senior Ad Operations Specialist is responsible for the successful execution of campaigns across multiple product lines and content management systems ensuring advertising campaigns are implemented accurately and on time. This individual will have strong attention to detail, be flexible, be able to manage constantly changing deadlines/requirements and work in a fast-paced environment. The successful candidate will monitor and track changes in the schedule for advertising campaigns including creative changes, targeting changes or other changes in the campaign delivery. The Senior Ad Operations Specialist contributes to the successful deployment of advertising campaigns working collaboratively across internal departments to fulfill contract obligations.
What You’ll Do
- Setup, manage, and monitor Direct deals in GAM
- Work across multiple content management platforms for deployment of advertising campaigns across a range of accounts and products.
- Ongoing communication with internal Client Sales, Client Success, and Yield to ensure successful deployment and delivery of campaigns.
- Review and understand all contract obligations as it relates to execution of advertising campaigns.
- Attend and/or lead weekly status meetings for awareness of new campaigns or changes to existing campaigns.
- Strong prioritization skills in a rapidly growing business with constantly evolving deadlines
- Able to plan and be proactive in ensuring compliance with out-of-market dates, changes in creative or changes in where a campaign is scheduled to run.
- QA campaign set-up for self and other team members.
- Ensure process adherence and identify opportunities for process improvement.
What We Need
- 5+ years experience in Ad Operations in Google Ad Manager.
- Experience with Salesforce, Jira or other project management software, and AOS
- Proficiency in Microsoft Excel
Desired Qualifications
- Bachelors Degree
- Experience working in 3rd party monetization/wrapper company
- Experience working at a large scale, premium digital publisher
- Experience with BroadSign or similar Content Management Systems
- Experience with advertising agencies or pharmaceutical marketing
- Experience with Order Management Systems
What You'll Need to Succeed
- Critical thinker with strong written and verbal communication skills.
- Interpersonal skills – ability to work closely with multiple teams.
- Detail-oriented – strong attention to detail a must. Must be able to keep the details of multiple brands across multiple product lines well organized.
- Problem Solver—ability to identify issues and proactively make recommendations for resolution.
#LI-ED1 #LI-Hybrid
About PatientPoint:
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Why is PatientPoint a Best Place to Work! Read More
- Teammate Honored as "Top Woman in Tech". Read More
- Recognized on Vault’s Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Skills Required
- 5+ years of experience in ad operations using Google Ad Manager
- Experience with Salesforce
- Experience with Jira or other project management software
- Experience with AOS
- Proficiency in Microsoft Excel
- Bachelor's degree
- Experience with a third-party monetization or wrapper company
- Experience at a large-scale premium digital publisher
- Experience with BroadSign or similar content management systems
- Experience with advertising agencies or pharmaceutical marketing
- Experience with order management systems
- Strong written and verbal communication skills
- Ability to collaborate effectively across multiple teams
- Strong attention to detail and organizational skills
- Problem-solving skills and ability to proactively recommend resolutions
What the Team is Saying
PatientPoint Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is considered generous, with about five weeks of flexible PTO plus seven sick days and 11 paid holidays. Additional touches like summer hours and occasional "Yay! Days" reinforce ease of taking time away.
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Retirement Support — The 401(k) program includes a 3% employer safe-harbor contribution that vests immediately and is provided regardless of whether employees contribute. Access to financial advising and planning tools is also highlighted.
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Parental & Family Support — Paid parental leave ranges from 4 to 12 weeks, and a fertility reimbursement benefit offers up to a $10,000 lifetime maximum. Adoption assistance and dependent-care FSAs further expand family support.
PatientPoint Insights
What We Do
Our mission is to improve health outcomes through behavior change at the point of care and beyond. Every day, people make choices that shape their health, and at PatientPoint, we strive to support those decisions with the right information delivered at the right time. We're proud to power the largest network of digital devices in doctor's offices across the country — 125,000 healthcare providers, 32,000 offices, 169,000 digital devices, and 14+ specialties, with 1 in 3 prescriptions written by a PatientPoint provider. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we're making a real difference — reaching more patients every day with the personalized content they need to guide their healthcare decisions. From the top down, we operate within a culture of collaboration and open-minded thinking. We're in it to win it as a team, not competing with each other. Your ideas are equally valued by leadership and colleagues alike. Our employees embody our values: trustworthy, driven, innovative and welcoming of diversity. We're always learning and encourage entrepreneurial thinking. We challenge the status quo and welcome new ideas from every corner of the organization. You can help make a difference in healthcare by discovering solutions that provide value to patients, providers, and sponsors. As a growing, evolving company, we offer real career and learning potential. You'll advance the industry, develop your career goals, and be rewarded for your efforts. PatientPoint is the trusted, established leader in patient engagement. Joining us means stability, rewards and benefits, professional growth, and the knowledge you're in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to improve health outcomes through behavior change at the point of change and beyond. We innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
PatientPoint is a remote-first company with teammates in 30+ states. Our headquarters is in Cincinnati, along with our Innovation Center in NYC offers space for in-person collaboration while we stay connected through a strong virtual culture.
