Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Cincinnati
Hybrid Schedule: 2 days in office / 3 days at home weekly
Job Summary
The Client Success Summer Intern will support the Client Success team in managing client accounts, executing advertising campaigns, and delivering exceptional client service. This role offers the opportunity to collaborate cross-functionally with Client Success, Sales, and Operations while taking ownership of individual projects and contributing to team initiatives.
What You’ll Do
- Collaborate with members from Client Success and other functions across the organization to support your assigned accounts.
- Work with Client Operations to update/enhance our collection of training and reference resources used during the onboarding of new hires.
- This individual will also be asked to collaborate on special projects with other functional leads across Revenue Operations, as assigned.
What We Need
- Must be a current student enrolled in a college or university, ideally entering their senior year
- Highly motivated, self-starter with strong written and verbal communication skills
Desired Qualifications
- Preference given to those pursuing a degree in Project Management, Advertising, Communications, Operations Management, or Marketing
What You'll Need to Succeed
- Strong communication and organizational skills to manage project tasks and keep stakeholders informed.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- A proactive mindset with problem-solving skills to identify and mitigate project risks or delays
Base Salary Band: $20.00 - $23.00
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.
About PatientPoint:
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Why is PatientPoint a Best Place to Work! Read More
- Teammate Honored as "Top Woman in Tech". Read More
- Recognized on Vault’s Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Skills Required
- Currently enrolled as a student in a college or university
- Strong written and verbal communication skills
- Highly motivated and self-starting
- Strong organizational skills
- Ability to prioritize tasks and manage time effectively
- Proactive problem-solving skills, including identifying and mitigating project risks or delays
- Ideally entering senior year of college
- Degree in Project Management, Advertising, Communications, Operations Management, or Marketing
What the Team is Saying
PatientPoint Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is considered generous, with about five weeks of flexible PTO plus seven sick days and 11 paid holidays. Additional touches like summer hours and occasional "Yay! Days" reinforce ease of taking time away.
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Retirement Support — The 401(k) program includes a 3% employer safe-harbor contribution that vests immediately and is provided regardless of whether employees contribute. Access to financial advising and planning tools is also highlighted.
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Parental & Family Support — Paid parental leave ranges from 4 to 12 weeks, and a fertility reimbursement benefit offers up to a $10,000 lifetime maximum. Adoption assistance and dependent-care FSAs further expand family support.
PatientPoint Insights
What We Do
Our mission is to improve health outcomes through behavior change at the point of care and beyond. Every day, people make choices that shape their health, and at PatientPoint, we strive to support those decisions with the right information delivered at the right time. We're proud to power the largest network of digital devices in doctor's offices across the country — 125,000 healthcare providers, 32,000 offices, 169,000 digital devices, and 14+ specialties, with 1 in 3 prescriptions written by a PatientPoint provider. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we're making a real difference — reaching more patients every day with the personalized content they need to guide their healthcare decisions. From the top down, we operate within a culture of collaboration and open-minded thinking. We're in it to win it as a team, not competing with each other. Your ideas are equally valued by leadership and colleagues alike. Our employees embody our values: trustworthy, driven, innovative and welcoming of diversity. We're always learning and encourage entrepreneurial thinking. We challenge the status quo and welcome new ideas from every corner of the organization. You can help make a difference in healthcare by discovering solutions that provide value to patients, providers, and sponsors. As a growing, evolving company, we offer real career and learning potential. You'll advance the industry, develop your career goals, and be rewarded for your efforts. PatientPoint is the trusted, established leader in patient engagement. Joining us means stability, rewards and benefits, professional growth, and the knowledge you're in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to improve health outcomes through behavior change at the point of change and beyond. We innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
PatientPoint is a remote-first company with teammates in 30+ states. Our headquarters is in Cincinnati, along with our Innovation Center in NYC offers space for in-person collaboration while we stay connected through a strong virtual culture.
