What You Will Be Doing
- Function as the technical lead and trusted advisor throughout the sales cycle
- Conduct discovery sessions directly with prospective and existing customers to gather business and technology requirements, including identifying where AI-powered capabilities deliver the highest value
- Translate technical architecture into business outcomes for C-suite stakeholders (CTO, COO, VP of Supply Chain)
- Design end-to-end integration architectures tailored to each prospect's ERP, WMS, TMS, and trading partner ecosystem
- Demonstrate the value of Cleo solutions through presentations and demonstrations on-site and remote
- Assess, scope, and complete POCs to demonstrate measurable ROI in real customer environments, with clear success criteria and minimal turnaround
- Lead the technical response for RFI/RFPs, ensuring Cleo's value propositions are clearly articulated and differentiated against competitive alternatives
- Serve as Cleo's AI subject matter expert in customer-facing conversations, articulating how AI features in the platform create competitive advantage for supply chain companies
- Apply AI tools across the sales cycle in ways that reflect seniority and judgment, from sharpening discovery hypotheses and accelerating POC builds to producing documentation and demonstration proof points that would have taken significantly longer otherwise
- Collaborate with Product Management to provide voice-of-the-customer feedback, influencing the roadmap based on market trends and patterns observed across prospect engagements
- Partner with Customer Success and Professional Services to ensure smooth technical handoffs post-close, with clear documentation of customer architecture and agreed use cases
- Contribute to the SA knowledge base by building reusable assets, demo scripts, and POC frameworks that scale pre-sales team capacity
Your Qualifications
- Bachelor's degree in Computer Science, Computer Information Systems, or a related field, or equivalent relevant experience
- 5+ years in a pre-sales, solutions engineering, or customer-facing technical role within a B2B SaaS, iPaaS, EDI, or supply chain software environment
- Hands-on experience with EDI (X12, EDIFACT), B2B integration protocols, and cloud or on-premises integration platforms
- Understanding of core supply chain processes including Order-to-Cash, Procure-to-Pay, and Load Tender-to-Invoice
- Knowledge of B2B integrations, including REST/SOAP APIs and JSON/XML data structures
- Demonstrated ability to lead technical discovery, solution design, and POC execution in complex, multi-stakeholder enterprise sales cycles
- Experience articulating AI-powered product capabilities to both technical and business audiences, translating model-driven features into measurable ROI
- Preferred: hands-on experience with AI/ML-powered SaaS features, including LLM applications, agentic AI workflows, or intelligent automation
- Preferred: familiarity with supply chain systems (ERP, WMS, TMS) and trading partner ecosystems
- Preferred: experience working at or alongside global consulting firms or systems integrators in a pre-sales or delivery capacity
A few things we have to offer:
- Compensation: $120,000 - $140,000 + Bonus potential
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Remote work environment
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
Skills Required
- Bachelor's degree in Computer Science, Computer Information Systems, or related field
- 5+ years in pre-sales or customer-facing technical roles
- Experience with cloud or on-premises integration software
- Understanding of core Supply Chain processes
- Knowledge of B2B integrations, including EDI and APIs
What the Team is Saying
What We Do
Join. Grow. Lead the Future of Supply Chain. At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations. Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth. Why Join Us? Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide. Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges. End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see. Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference. Why Grow with Us? Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career. Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away. Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated. Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected. Our Promise We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here. Cleo … never stops
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
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Cleo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
