Jobs at Cleo

Lead product strategy and execution: discover customer needs, define requirements and prototypes, prioritize roadmaps, work with engineering to deliver features, drive launches and go-to-market, and evangelize products while soliciting customer feedback to improve experience and growth.

The Customer Success Associate will engage with customers during onboarding and throughout their lifecycle, managing interactions, analyzing usage data, and driving escalations to ensure customer satisfaction and success.

The Cloud Security Lead will design and implement security controls for cloud infrastructure, improve detection, manage vulnerabilities, and ensure compliance while collaborating with engineering teams.

The Sales Development Representative will identify and prospect new accounts, generate sales opportunities, and collaborate with marketing, while achieving monthly targets.

The Technical Solutions Manager oversees managed services accounts, ensuring service delivery, client satisfaction, effective communication, and project management.

The Account Executive will build relationships with clients, manage sales processes, and leverage AI tools to drive sales in the B2B environment.

The role involves managing EDI environments, troubleshooting customer issues, and providing support for B2B integrations within Cleo's cloud systems.

The Solutions Architect leads the technical sales cycle, uncovers supply chain inefficiencies, and designs integration solutions while advising executives.

The Sales Development Representative generates new business opportunities through outbound activities and collaborates with sales and marketing for account development in the EMEA region.

The EDI Implementation Engineer will implement and consult on EDI/B2B integration for customers, manage data transformations, and create communication setups.

Lead design and implementation of EDI/B2B integrations for Cleo cloud customers, develop EDI maps and processes, configure AS2/SFTP communications, perform unit/SIT/UAT and performance testing, create documentation and go-live/warranty plans, and transition projects to support while managing multiple implementations.