What You Will Be Doing
- Partner with Product Management and Architecture to define experience strategy across key platform
areas - shaping not just what we build, but how intelligent, AI-driven capabilities are surfaced and
experienced. - Lead problem framing and user insight development for complex supply chain workflows, leveraging a
mix of user research, data, and AI-assisted discovery techniques to uncover high-impact opportunities. - Translate ambiguity into clear experience direction using appropriate fidelity - from rapid concepts to
information architecture, wireframes, prototypes, interaction models, design specifications, and
polished high-fidelity UI designs. - Design AI-centered user experiences that leverage recommendation systems, intelligent automation,
conversational interfaces, predictive intelligence, decision-support workflows, and agentic interaction
models. - Use AI-assisted workflows throughout the UX process - including research synthesis, ideation,
prototyping, content generation, design exploration, usability analysis, and documentation
acceleration. - Drive continuous validation and learning, combining qualitative and quantitative methods to evaluate
experience effectiveness and inform product decisions. - Collaborate deeply with engineering teams to ensure high-quality implementation - iterating in real
time, influencing trade-offs, and ensuring experiences meet a high bar for usefulness, usability, and
polish. - Act as a strong UX voice in cross-functional decision-making, advocating for user and business
outcomes while helping teams navigate complexity and ambiguity. - Shape and scale design systems and interaction patterns that support consistency while enabling
innovation - particularly for AI-driven and data-rich experiences. - Contribute to a culture of design excellence and innovation, raising the bar for craft, systems thinking,
and the role of UX in an AI-centered product development lifecycle.
Your Qualifications
- 5+ years designing complex, data-rich enterprise applications, with a track record of simplifying
challenging workflows into intuitive, high-impact experiences. - Experience designing adaptive AI-infused experiences that combine intelligent guidance, automation,
conversational workflows, and decision-support capabilities while preserving usability, explainability,
user agency, and operational trust. Strong demonstrated curiosity, strategic thinking, and learning
agility are valued where direct experience may be limited. - Experience leading UX for meaningful product areas or initiatives, influencing direction across product,
engineering, and design. - Portfolio demonstrating end-to-end product thinking - from problem framing and user insight through
to shipped outcomes. - Strong systems thinking, with the ability to understand and design within complex technical domains
(e.g., integrations, data platforms, supply chain systems). - Ability to navigate ambiguity and define clear experience direction, translating loosely defined
problems into actionable design strategies. - Experience integrating user research and product data into decisions, combining qualitative and
quantitative inputs to drive outcomes. - Deep collaboration with engineering teams, influencing trade-offs and ensuring high-quality
implementation in iterative environments. - Strong communication and influencing skills, with the ability to articulate rationale and align cross-
functional stakeholders. - High bar for craft and detail, delivering polished, cohesive experiences that balance usefulness,
usability, and visual quality.
A few things we have to offer:
- Compensation $140,000 to $160,000 + bonus opportunity
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
Skills Required
- 5+ years designing complex enterprise applications
- Experience designing AI-infused experiences
- Strong systems thinking abilities
- Ability to navigate ambiguity in design
- Strong collaboration and communication skills
What the Team is Saying
Cleo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive—medical, dental, and vision plus life, short/long‑term disability, EAP, and AD&D—with some protections fully employer‑paid and benefits starting day one. Wellness programs and health/financial well‑being resources are also highlighted.
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Leave & Time Off Breadth — Time off is framed as flexible, including an unlimited PTO policy and paid holidays/sick time, paired with remote and hybrid work options to support work–life balance. Paid volunteer time is also mentioned in some listings.
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Parental & Family Support — Family support stands out with generous parental leave, family medical leave, childcare benefits, and onsite Mother’s Rooms where applicable. Day‑one eligibility and 100% employer‑paid parental leave are noted in third‑party listings linked to the company.
Cleo Insights
What We Do
Join. Grow. Lead the Future of Supply Chain. At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations. Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth. Why Join Us? Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide. Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges. End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see. Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference. Why Grow with Us? Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career. Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away. Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated. Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected. Our Promise We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here. Cleo … never stops
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
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Cleo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
