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The software company powering the path to the world’s new medicines.
The Role
Lead customer needs analysis, technical demonstrations, workshops, proof-of-concept exercises, and RFP responses for Veeva LIMS and Quality Cloud solutions. Advise enterprise customers on QC laboratory and manufacturing processes, collaborate with sales and strategy teams, support marketing events, and train account executives. The role requires LIMS experience, regulated manufacturing knowledge, strong communication and presentation skills, independent execution, and 20–30% international travel.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Veeva Systems has built the first modern cloud LIMS system, and we are hiring a Solution Consultant, LIMS for the Food & Beverage (F&B) and Consumer Packaged Goods (CPG) industries, to confidently demonstrate its power and value to our global enterprise customers. This exciting, high-impact role sits at the true intersection of business and technology within the QC Lab, placing you at the forefront of LIMS and Quality Platforms.
As a vital member of the Veeva QualityOne Solution Consulting team, you will partner closely with our Strategy and Sales organizations to drive the sales process. Your primary focus will be leading customer-centric, value-driven demonstrations of Veeva LIMS within the Vault Quality Suite. Beyond LIMS, you will have the unique opportunity to expand your expertise by learning and presenting Veeva’s broader Quality Cloud solutions, including Veeva QMS, Veeva QualityDocs, and Veeva Training.
This is an unparalleled opportunity to build cutting-edge skills with a first-of-its-kind application while shaping the lab of the future. At Veeva, you will collaborate with a passionate, growing team in an environment fiercely dedicated to employee and customer success.
What You'll Do
- Conduct Needs Analysis: Partner with prospects to uncover operational pain points and map out critical customer requirements
- Deliver Compelling Demos: Configure and deliver highly relevant, high-impact product demonstrations of Vault LIMS and the broader Vault Quality Cloud Suite
- Build Proof of Concepts: Lead collaborative workshops, Conference Room Pilots (sandbox exercises), and structured Proof of Concepts (POCs) to vividly illustrate how Veeva transforms a customer's business processes
- Act as a Trusted Advisor: Serve as the definitive functional and technical expert for the customer throughout the entire sales lifecycle
- Craft High-Value RFP Responses: Support strategic, solution-oriented, and value-driven responses to RFPs and RFIs, ensuring responses are aligned with customer objectives and deal strategy
- Apply Industry Insight: Leverage your direct QC lab or informatics experience and Veeva best practices to guide customers toward implementing modern, best-in-class solutions
- Drive Team Success: Collaborate deeply with internal, regional, and cross-functional teams to ensure seamless customer alignment and eventual success
- Support Marketing Initiatives: Assist marketing efforts by recording product feature videos, presenting educational webinars, and representing Veeva at key industry events
- Enable Sales Teams: Partner with account executives to train them on core LIMS functionality, product value propositions, and effective technical discovery techniques
Solution Demonstrations & Technical Presales
Deal Support & Value Engineering
Cross-Functional Collaboration & Marketing Support
Requirements
- LIMS Application Experience: 3+ years of experience working with, delivering, or supporting LIMS applications specifically tailored for the manufacturing sector
- Regulated Industry Domain Knowledge: 3+ years of experience within F&B, CPG, Chemical, Pharmaceutical, or similarly regulated manufacturing environments
- Lab Operations Insight: Direct, foundational knowledge of QC and laboratory operations within regulated process industries
- Elite Communication Skills: Excellent verbal, written, and interpersonal communication capabilities
- High-Impact Presentation Skills: Proven ability to present technical content clearly, concisely, convincingly, confidently, and with immediate credibility
- Relationship Builder: Strong interpersonal skills with a genuine passion for collaborating and working closely with people
- Self-Starter Mentality: Driven individual who is highly motivated, comfortable taking initiative, and capable of working independently
- Critical Thinker: Strong critical thinking and problem-solving skills to navigate complex customer scenarios
- Execution Excellence: Detail-oriented with a high, self-imposed standard of quality, diligence, and a hard-working "want to win" attitude
- Travel Flexibility: Willingness and ability to travel 20–30%, including international travel as required
Experience & Industry Expertise
Communication & Presentation Mastery
Drive & Execution
Nice to Have
- Pre-Sales Experience: Proven success in a pre-sales (solutions engineering) or similar technical, customer-facing role for a commercial software company
- QC & Master Data Knowledge: Direct familiarity with the Quality Control (QC) process, including its intersection with Manufacturing and QA, as well as hands-on knowledge of LIMS Master Data management
- Industrial Software Domain Expertise: Strategic experience working with enterprise software solutions tailored for Quality Assurance and Manufacturing within the F&B, CPG, Chemical, or Pharmaceutical sectors
- System Familiarity: Practical exposure to operational ecosystems such as LIMS, QMS, MES, or PLM software platforms
- Cloud & Implementation Background: Technical experience with SaaS/Cloud architecture, enterprise software consulting, or large-scale project implementations
- Multilingual Capabilities: Fluency in German, Italian, French, or other major global languages is a strong asset
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $160,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-RemoteUS#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 3+ years of experience working with, delivering, or supporting LIMS applications tailored for manufacturing
- 3+ years of experience in F&B, CPG, chemical, pharmaceutical, or similarly regulated manufacturing environments
- Foundational knowledge of QC and laboratory operations within regulated process industries
- Excellent verbal, written, and interpersonal communication skills
- Proven ability to present technical content clearly, concisely, convincingly, confidently, and credibly
- Strong interpersonal and relationship-building skills
- Self-starter who can take initiative and work independently
- Strong critical-thinking and problem-solving skills
- Detail-oriented, diligent, hardworking, and execution-focused
- Willingness and ability to travel 20–30%, including international travel
- Pre-sales, solutions engineering, or similar technical customer-facing experience for a commercial software company
- Direct familiarity with QC processes and their intersection with Manufacturing and QA
- Hands-on knowledge of LIMS master data management
- Experience with enterprise Quality Assurance and Manufacturing software in regulated industries
- Exposure to LIMS, QMS, MES, or PLM platforms
- Experience with SaaS or cloud architecture, enterprise software consulting, or large-scale implementations
- Fluency in German, Italian, French, or another major global language
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Healthcare Strength — Health, dental, vision, and mental health coverage are provided alongside HSA/FSA options, with some locations adding fitness reimbursements or gym support. These offerings contribute to a comprehensive core healthcare package.
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Equity Value & Accessibility — Broad-based equity, RSUs/options, and an employee stock purchase plan are part of total rewards, with widespread participation noted across the company. In several roles, equity is considered a meaningful component that lifts total compensation.
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Parental & Family Support — Support includes maternity and paternity leave, adoption assistance, fertility benefits, childcare benefits, and family medical leave. These programs signal a family-friendly approach to time off and caregiving needs.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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