Solution Architect

Posted 23 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Senior level
Artificial Intelligence • Productivity • Sales • Software
Shaping the way the world works.
The Role
The Solution Architect designs and implements solutions integrating monday.com into enterprise environments while collaborating with Sales and Customer Success teams. Responsibilities include conducting technical engagements, creating solution documentation, and mentoring Professional Services teams.
Summary Generated by Built In
Description

Our Professional Services organization is expanding, and we are looking for an experienced Solution Architect to join our growing team. As a Solution Architect at monday.com, you'll play a vital role in company growth by serving as a trusted technical advisor for our largest and most complex implementations. You'll partner with business stakeholders across Sales, Partners, and Customer Success teams to help win strategic business by integrating monday.com into enterprise environments. You'll also collaborate closely with our Builders (Product and R&D) to architect comprehensive and scalable client solutions that help clients unlock the full value of our platform.

Please note this role requires attending our Munich office 3 days a week*

About The Role
  • Develop in-depth knowledge of the monday.com platform, products, and extensibility tools to design and architect comprehensive solutions that integrate monday.com into clients' digital landscapes
  • Support new deals through discovery, requirements gathering, and solution design to post-sale delivery, collaborating closely with Sales, Partners, and Customer Success teams 
  • Lead technical consulting engagements for customers, applying industry knowledge in the areas of system scale, security, user governance, and data architecture
  • Design complex solutions that leverage our developer tools, including the monday.com API and apps framework, to enable the delivery of data migrations, integrations, and custom applications
  • Produce solution design documents, system architecture diagrams, and workflow diagrams that bridge the gap between business requirements and technical deliverables
  • Lead technical discussions with key stakeholders on the client side and serve as a trusted advisor to internal Customer Success and Services teams
  • Advocate for customers with Product teams when their needs are not met and play an active role in extending monday.com product capabilities to help customers exceed their business goals
  • Support building and maintaining the technical knowledge of our Professional Services team through mentoring, knowledge sharing, and development of best practices
Requirements
  • 5+ years of experience in B2B SaaS as a solution architect, professional services engineer, or technical consultant, preferably in highly-integrated, enterprise environments
  • Strong knowledge of APIs (RESTful, GraphQL), web standards (HTTP, HTML/CSS), identity management (SCIM), and authentication protocols (SAML 2.0/OAuth 2.0) with prior software development experience being a plus
  • Experience estimating delivery effort and creating Statements of Work for data migrations, integrations, and custom application development
  • Hands-on experience with integration platforms such as Make.com, Zapier, Workato, Power Automate, or other iPaaS solutions
  • Exposure to Generative AI tools such as LLMs, MCPs and AI-assisted editors such as Cursor
  • Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives
  • Ability to clearly articulate technical topics to a non-technical audience with exceptional communication and documentation skills
  • Detail-oriented with strong project management and problem-solving skills, and the ability to multitask on simultaneous projects
  • Positive attitude, empathy, and high energy with the ability to take initiative and adapt in a fast-paced environment
  • Bonus points for fluency in the French or German language.
  • BA or BS degree preferred

Top Skills

CSS
GraphQL
HTML
HTTP
Make.Com
Monday.Com Api
Oauth 2.0
Power Automate
Restful
Saml 2.0
Scim
Workato
Zapier

What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado
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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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monday.com Teams

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
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