Application Support Developer

Posted 22 Days Ago
Be an Early Applicant
Hiring Remotely in Poland
Remote or Hybrid
75K-100K Annually
Mid level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Our mission is to make the world a safer, more secure and sustainable place.
The Role
Provide Level 1–3 support for the CableBuilder application: troubleshoot and resolve application, database, and configuration issues; debug and enhance Java components; run SQL Server queries and scripts; collaborate with Development/Product/Infrastructure; create documentation and train customers; participate in support calls and continuous improvement initiatives.
Summary Generated by Built In
JOB DESCRIPTION
An Application Support Developer is a hybrid role responsible for maintaining, troubleshooting, and enhancing existing software applications while providing 2nd/3rd line technical support. They resolve complex incidents, automate workflows, and deploy updates, bridging the gap between operational support and development to ensure system stability and performance.
Location Flexibility: We welcome applications from candidates based in Spain or Poland. This role can be performed hybrid from Barcelona or Warsaw, or fully remotely within either country.
RESPONSIBILITIES
  • Technical Support & Troubleshooting: Provide 2nd/3rd line support, diagnosing and resolving complex application issues, bugs, and performance bottlenecks.
  • Application Maintenance & Enhancement: Maintain, debug, and improve existing applications, often writing code to resolve issues or add minor features.
  • Monitoring & Optimization: Proactively monitor application performance, ensuring high availability, and optimizing systems for better performance.
  • Release Management: Support deployment, release cycles, and environment management.
  • Automation: Automate repetitive tasks and manual processes to improve operational efficiency.
  • Documentation: Maintain technical documentation, knowledge bases, and support guides.

QUALIFICATIONS
Required Skills and Qualifications
  • Programming Languages: Proficiency in languages such as Java, Python, JavaScript, PHP, or .NET.
  • Database Knowledge: Strong SQL skills for querying, debugging, and managing databases.
  • Technical Platforms: Experience with Windows, UNIX/Solaris, and IIS.
  • Problem-Solving: Strong analytical and troubleshooting skills, with a focus on root cause analysis.
  • Experience: Previous experience in application support or software development.
  • Soft Skills: Excellent communication for stakeholder management, and the ability to work in Agile, ITIL-driven environments.

Common Qualifications
  • Bachelor's degree in computer science, IT, or a related field.
  • Relevant certifications (e.g., ITIL, specific cloud or programming certifications) are often preferred.

What we offer:
Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions - for Poland only: the annual salary range for this position is 75,000-100,000 PLN gross - and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional incentive with a target payout of 10% of base salary. You'll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.
Disclaimer: This role is gender-neutral and open to all qualified applicants, regardless of gender identity or expression.
What you'll experience working for ULS:
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit https://www.ul.com
#LI-Hybrid
#LI-Remote
#LI-VP1

Skills Required

  • Minimum 3 years of experience in software development, application support, or related technical role
  • Strong Java development, debugging, and troubleshooting experience
  • Hands-on experience with Microsoft SQL Server, including SQL development and query troubleshooting
  • Experience diagnosing and resolving issues across applications, databases, and web technologies
  • Familiarity with JavaScript, XML/XSLT, HTML, and CSS
  • Experience supporting or working with the CableBuilder application or similar enterprise software
  • Strong analytical, problem-solving, and communication skills
  • Ability to work independently, manage multiple priorities, and learn new technologies quickly
  • Proven ability to build effective relationships with customers and cross-functional teams
  • Fluent English
  • Bachelor's degree in Computer Science, IT, Software Engineering, or related field
  • Additional languages (German, French, Spanish, Japanese, Chinese)

What the Team is Saying

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UL Solutions Compensation & Benefits Highlights

  • Strong & Reliable Incentives Incentive pay is positioned as broad-based, with UL stating all employees are eligible for an annual performance bonus across regions. This universal design creates a consistent incentive foundation regardless of role or country.
  • Retirement Support Retirement offerings are described as strong, featuring a 401(k) with matching up to a total 5% and an additional 4% company retirement contribution after the first year in U.S. materials. Employees also reference access to an employee stock purchase plan in the U.S. and many major operating regions.
  • Healthcare Strength Health coverage breadth includes medical, dental, and vision with U.S. plans noting the company pays over 75% of medical premiums and offers PPO and HDHP options. Supportive programs like FSAs/HSAs, disability, life insurance, EAP, and mental‑health resources are frequently cited.

UL Solutions Insights

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The Company
HQ: Chicago, IL
15,000 Employees
Year Founded: 1894

What We Do

A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Why Work With Us

Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.

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UL Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Depending on the role we offer hybrid or remote opportunities.

Typical time on-site: Flexible
HQChicago, IL
CO
's-Gravenhage, NL
Arnhem, NL
Atlanta, GA
Austin, TX
Basingstoke and Deane, GB
Bengaluru, IN
Bengaluru, IN
Bentonville, AR
Boston, MA
Cambridge, GB
Canton, MA
Gurugram, IN
Leiden, NL
Los Angeles, CA
Marietta, GA
Mumbai, IN
Neu-Isenburg, DE
New York, NY
Northbrook, IL
Ochsenhausen, DE
Ottawa, CA
Raleigh, NC
Reading, GB
San Francisco, CA
Singapore
Township of Jacksonville, NC
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