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Job Category
Software EngineeringJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data+CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.About Agentforce
At Salesforce, Agentforce embodies our commitment to leveraging AI, data analytics, and CRM to revolutionize business operations. Agentforce integrates advanced AI capabilities and real-time data insights to deliver Agentic AI solutions. Designed to enhance productivity, streamline workflows, and provide actionable intelligence, Agentforce ensures that organizations can augment their workforces with digital labor. Upholding the highest standards of trust and security, Agentforce empowers businesses to build stronger customer relationships, drive growth, and achieve their goals with unparalleled efficiency and reliability.
Role Description
As a Senior Engineering contributor on the Agentforce platform team, you will own the architecture, design, and execution of our Agentic AI platform and applications. You’ll collaborate closely with software engineers, data scientists, product managers, and data teams to build and turn cutting-edge architecture and research into scalable, production-ready systems.
You are not just a coder — you are a thought leader, innovator, builder and mentor who thrives on ownership and pushing boundaries in applied machine learning and software engineering, in a rapidly changing and cutting edge space.
Key Responsibilities
Lead architecture and development of AI-powered backend systems and services.
Design and optimize data pipelines for training and inference at scale.
Work with product and business teams to translate user needs into technical requirements.
Set technical direction and mentor engineers across teams.
Drive adoption of ML best practices for model training, deployment, monitoring, and governance.
Innovate in model building,but in how models are trained,deployed,and monitored
Make strategic technical decisions on build vs buy, model selection, and infrastructure.
Required Skills
14+ years of software engineering experience; 3+ years building AI/ML systems at scale
Expertise in at least one object oriented programming language (Java/C++) and one ML native language (Python).
Strong hands-on experience in coding and building Applied AI and AI applications.
Deep experience with ML frameworks like PyTorch, TensorFlow, or scikit-learn.
Familiarity with LLMs, vector databases, and applied generative AI (e.g., OpenAI, LangChain, LlamaIndex, RAG pipelines).
Strong background in system design, distributed systems, and cloud-native architectures (AWS/GCP).
Experience in building and scaling Agentic AI experiences, ML pipelines, data engineering workflows, and API platforms.
Proven ability to lead cross-functional teams and mentor engineers.
Strong communication and collaboration skills across technical and non-technical teams.
Ability to translate complex AI concepts into pragmatic engineering decisions
Experience in startups or high-growth tech companies.
Preferred Skills
Contributions to open-source AI/ML projects
Patents, papers, blogs, or other external publications
Strong startup mindset demonstrated by innovation-first projects
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills Required
- 14+ years of software engineering experience
- 3+ years building AI/ML systems at scale
- Expertise in at least one object oriented programming language
- Expertise in at least one ML native language
- Strong hands-on experience in coding and building Applied AI and AI applications
- Deep experience with ML frameworks
- Familiarity with LLMs and applied generative AI
- Strong background in system design and distributed systems
- Experience in building and scaling Agentic AI experiences
- Proven ability to lead cross-functional teams and mentor engineers
- Strong communication and collaboration skills
- Strong startup mindset demonstrated by innovation-first projects
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
Salesforce Insights
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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