Jobs at Salesforce

Partners with Signature-support customers to drive Salesforce adoption, value realization, and ROI. Develops adoption paths, enablement plans, roadmaps, governance practices, and quarterly business reviews. Coordinates internal specialists and account teams, manages risks, and builds trusted relationships with CIOs, CTOs, and other executives. Communicates product changes, outages, and end-of-life updates while orchestrating stakeholders across complex customer environments.

Leads portfolio governance and execution for Salesforce’s Chief Data and Intelligence Office, overseeing complex Data, AI/ML, analytics, cloud, integration, automation, and governance programs. Establishes portfolio strategy, planning, metrics, dependency management, risk recovery, and executive operating reviews. Partners across engineering, architecture, product, security, and business teams to deliver technical outcomes. Builds and mentors a high-performing TPM organization while advancing AI-first operating practices and accountability across global, matrixed teams.

Own strategic relationships with global consulting partners, driving joint go-to-market strategies, Salesforce adoption, consumption, customer success, pipeline growth, and revenue. Build executive relationships, influence complex sales cycles, establish partner accountability, develop differentiated AI and industry solutions, and orchestrate cross-functional teams. The role requires at least five years of alliances, sales, or consulting experience, strong Salesforce platform knowledge, executive presence, and 5–10% travel.

Lead cross-functional technical programs for Salesforce Platform, aligning engineering, product, marketing, operations, and sales teams. Own program scope, release planning, dependencies, risk mitigation, executive communication, and delivery across software engineering teams. Apply Agile methodologies, analytical skills, and software development lifecycle expertise to drive SaaS product development, improve workflows, and advance Product and Technology strategy.

Leads technical discovery, architectures, demonstrations, proof-of-concepts, workshops, RFI/RFP responses, and production activation for Salesforce Agentic Government Cloud solutions. Advises federal civilian customers on Salesforce, data, AI, security, and enterprise architectures while translating mission needs into executable solutions. Builds reusable technical assets, configures AI agents, supports adoption and expansion, and communicates with agency IT leaders and executives.

Supports senior executives by managing calendars, coordinating internal and external meetings, arranging domestic and international travel, organizing business meals and events, and handling administrative and project duties. The role requires strong communication, organization, discretion, relationship management, virtual meeting technology skills, and collaboration with senior leaders in a hybrid office environment. Travel of approximately 3–5 trips annually is required.

Owns the SalesforceDB performance technology portfolio, including strategy, architecture, scalability, benchmarking, release qualification, capacity planning, telemetry, and production incident response. Leads multiple engineering teams and managers, makes resourcing decisions, develops technical talent, and partners with database, storage, infrastructure, application performance, analytics, and cloud leaders to deliver reliable performance improvements at scale.

Own full-cycle recruiting for high-volume and specialized technical roles across engineering, product, and technology teams. Partner with senior technical leaders on hiring strategy, build proactive talent pipelines, manage complex compensation and offer negotiations, advise hiring managers with market intelligence, and deliver a high-touch candidate experience. The role also contributes to recruiting strategy, pipeline reviews, and competitive talent intelligence initiatives.

Own full-cycle recruiting for high-volume and specialized technical roles across engineering, product, and technology teams. Partner with senior technical leaders on hiring strategy, build proactive talent pipelines, negotiate complex compensation packages, advise hiring managers with market intelligence, and deliver a high-touch candidate experience. The role requires deep technical recruiting expertise, strong technical fluency, and experience competing for hard-to-fill talent at top-tier technology companies.

Owns a portfolio of enterprise customer risks, serving as the primary escalation point for complex issues and potential attrition. The role coordinates cross-functional resources, advises executives, manages Red Account lifecycles, communicates resolutions, and drives systemic process improvements. It requires deep MuleSoft and Anypoint Platform expertise, familiarity with Salesforce and enterprise integration environments, strong communication and negotiation skills, and the ability to influence stakeholders without authority.

Manages strategic relationships with high-value Salesforce customers, ensuring adoption, platform health, renewal, and expansion. Acts as a trusted advisor to business and technical stakeholders, coordinates Signature Success deliverables, conducts usage reviews, manages risks and major incidents, and recommends solutions aligned with customer goals. The role requires Marketing Cloud expertise, strong communication and consulting skills, AI literacy, and the ability to translate technical concepts into business value.

Own customer success for high-value Salesforce Marketing Cloud customers, serving as a strategic advisor and primary accountability point. Drive adoption, platform health, renewals, expansion, stakeholder alignment, quarterly reviews, incident communications, and value realization. Partner with Sales, Engineering, and Product Management while applying marketing operations expertise across retail and consumer goods customers. The role requires strong SaaS, Marketing Cloud, consulting, communication, and AI literacy capabilities.

Leads growth and lifecycle marketing programs focused on self-serve onboarding, activation, conversion, monetization, and account expansion. Develops onboarding journeys, promotional campaigns, product launch initiatives, and in-product experiences. Owns experimentation roadmaps, including A/B testing, messaging optimization, and trigger-based flows. Analyzes performance metrics and collaborates with Product, Design, Data, Sales, and Operations to improve adoption, retention, customer lifetime value, and revenue growth.

Leads portfolio messaging and storytelling for Salesforce Marketing Cloud, connecting products, innovation, and customer value. Develops positioning, keynote narratives, executive presentations, launch messaging, scripts, and customer-facing content for major events and channels. Partners cross-functionally with Product, Events, Creative, Communications, Sales, executives, and Product Management to deliver high-impact stories and support major launches.

Lead recruitment, onboarding, and activation of strategic partners for Slack's platform, focusing on AI agents, integrations, and monetization. Drive partner-driven solutions, GTM plans, and cross-functional alignment with product, engineering, legal, and go-to-market teams to scale partner ecosystems and platform adoption.

Leads global sales planning and strategy, including growth targets, capacity allocation, resource optimization, performance analysis, and executive reporting. Partners with Finance, Product, HR, Renewals, and other functions to support go-to-market decisions and improve planning methodologies. Oversees strategic initiatives involving seller productivity, capacity reporting, AI adoption, and business performance. Manages a distributed US and European team, develops talent, and presents insights to senior executives and the Board.

Identifies and develops qualified sales opportunities from inbound leads, engages prospects by phone and email, analyzes needs, profiles accounts, handles objections, and nurtures opportunities for Account Executives. The role requires meeting monthly quotas, collaborating with Marketing and Sales on lead conversion, maintaining targeted communications, and building trusted relationships with customers and internal stakeholders.

Deliver high-impact technical enablement through workshops, courses, demonstrations, and executive briefings for enterprise Salesforce customers. Translate complex technologies into actionable guidance, support adoption roadmaps, troubleshoot live environments, and advise customers on implementation best practices. Collaborate with content, product, and customer success teams to improve global learning programs, represent Salesforce at major events, and maintain strong customer satisfaction and delivery metrics while expanding expertise across MuleSoft, Tableau, Data Cloud, Agentforce, and other Salesforce technologies.

Develop and operate highly available cloud infrastructure and distributed backend systems across large public cloud environments. Build automation tools, infrastructure-as-code, microservices, and containerized platforms; troubleshoot complex production issues; improve reliability, resilience, and performance; manage technical debt; and participate in on-call support. The role focuses on DNS, cloud architecture, Linux systems, network technologies, CI/CD, monitoring, and large-scale infrastructure delivery.

Generates and qualifies new business opportunities for Salesforce’s sales organization. Responsibilities include researching target accounts, identifying prospects, engaging qualified leads, conducting consultative discovery, supporting campaigns, maintaining CRM records, and handing opportunities to Sales. The role requires collaboration with program managers and cross-functional teams, achievement of pipeline targets, strong customer experience skills, and proficiency with sales enablement and prospecting tools.