Jobs at Salesforce

Lead performance analysis and optimization for large-scale distributed applications. Develop and debug code and automation to identify and fix bottlenecks across JVM, backend, frontend, mobile, and data layers. Build repeatable performance tests, monitor regressions in production, and evangelize performance best practices across engineering teams.

Drive customer value for Signature Success customers as the single point of accountability. Align business and technical stakeholders, monitor adoption and technical health, use AI agents and prompt engineering for automation and insights, manage incidents, execute renewal/expansion activities, and coordinate cross-functional resources to ensure customer success and ROI.

Manage strategic Slack customers through adoption, value realization, renewals, and expansion. Build adoption roadmaps, monitor usage and platform health, advise business and technical stakeholders, conduct enablement and quarterly reviews, coordinate Signature Success deliverables, manage incidents and risks, and collaborate with Sales, Engineering, and Product. The role also requires applying AI agents, prompt engineering, and Slack expertise to improve customer success planning and monitoring.

Leads finance process improvement and AI-driven transformation across enterprise finance systems. Coordinates Workday releases, feature backlogs, project delivery, risk mitigation, and cross-team dependencies. Investigates transactional failures, develops root-cause solutions, translates finance requirements into technical specifications, and engages stakeholders across Finance and IT. The role requires experience in finance transformation, enterprise financial systems, process optimization, functional project leadership, and agentic AI workflow automation.

Leads finance transformation and process improvement across Workday ERP, finance platforms, and boundary systems. Diagnoses transactional failures, develops root-cause fixes, coordinates Workday releases and project backlogs, translates finance requirements into technical specifications, and drives stakeholder alignment. The role also implements agentic AI workflows to automate accounting operations and improve financial decision-making.

Leads finance process improvement and transformation across Workday and connected finance platforms. Diagnoses cross-platform transaction issues, manages feature backlogs and Workday releases, coordinates strategic projects, translates finance requirements into technical specifications, and drives AI-enabled workflow automation. Partners with finance and technology stakeholders to implement scalable solutions, mitigate risks, and improve accounting operations.

Develop and demonstrate customized Salesforce solutions for complex customer accounts. Discover business needs, define technical sales strategies, conduct executive product demonstrations, build prototypes, recommend multi-product solutions, and align customer stakeholders. Serve as a trusted advisor while collaborating with account executives, professional services, product teams, and client executives. Translate customer architectures and business objectives into technology roadmaps and transformational pitches, while completing relevant training and certifications.

Support regional Sales and Strategy teams through annual quota planning and ongoing organizational changes. Develop reporting projects and analytical models, advise on go-to-market impacts to sales quotas, and optimize planning processes. Build strong cross-functional relationships, communicate insights to senior executives, manage competing priorities, and make data-driven decisions in a fast-paced environment.

Develop and maintain full-stack observability platform components for Commerce Cloud’s enterprise SaaS applications. Design telemetry services and distributed-system monitoring solutions, deploy and operate applications on Kubernetes and public cloud platforms, and build APIs and REST services. Support CI/CD, automated testing, reliable delivery, and complex database troubleshooting. Lead component requirements and effort estimation while collaborating across teams, mentoring engineers, and promoting Scrum and Agile practices.

Leads strategic transformation and AI innovation across Salesforce’s Prospect to Cash ecosystem. Advises senior executives, analyzes and redesigns complex workflows, identifies and prototypes Agentforce and generative AI use cases, establishes AI governance, validates experiments, measures business value, and drives enterprise-scale adoption. Builds cross-functional alignment, develops business cases, improves operational rhythms, and influences change across matrixed teams.

Leads legal pricing strategy, matter budgeting, alternative fee arrangements, and external law firm negotiations. Advises senior legal and business stakeholders using financial and matter-performance insights, evaluates AI impacts on pricing and service delivery, and drives adoption of AI-enabled pricing tools. Collaborates across Legal, Finance, Legal Technology, and Procurement on transformation initiatives while delivering training, change management, market analysis, governance, and executive-ready recommendations.

Own the Agentforce Service Cloud adoption program from zero to 1,000 enterprise customers. Responsibilities include portfolio tracking, deployment velocity, blocker resolution, executive reporting, deployment playbook ownership, adoption metrics, customer feedback loops, and coordination across product, engineering, field, customer success, professional services, and partner teams. The role requires engineering depth, hands-on AI and agentic systems experience, Salesforce expertise, strong executive communication, and approximately 25% travel.

Own and grow Salesforce accounts among Missouri state government agencies. Responsibilities include cultivating client relationships, managing account strategies, identifying expansion opportunities, selling customized software solutions, monitoring retention and revenue metrics, resolving client issues, educating customers on Salesforce products, and collaborating with solution engineers, executives, and other internal partners.

Own the end-to-end digital community experience for Salesforce’s Trailblazer Community on Slack. Responsibilities include workspace and channel strategy, onboarding, moderation, governance, member support, launch readiness, event activations, analytics, reporting, and community programs. The role partners closely with product, engineering, marketing, legal, security, and regional community teams to scale engagement toward 200,000+ members.

Build and deploy production agentic AI solutions for enterprise customers. Design prompts, reasoning, tool calls, integrations, data pipelines, and full-stack components using Salesforce and cloud data platforms. Develop proof-of-concepts, dashboards, and KPI reporting; validate system performance and collaborate directly with customers, partners, strategists, and product teams. Requires customer-facing technical delivery, production software engineering experience, LLM and prompt engineering expertise, data modeling, APIs, German and English fluency, and approximately 25% travel.

The Business Development Representative generates new business through outbound prospecting, manages leads, and partners with sellers to build the pipeline.

Drive Platform Cloud sales by prospecting, managing territories, developing account strategies, guiding customers through complex SaaS sales cycles, exceeding quotas, negotiating and closing deals, and collaborating with account owners, partners, consultants, and internal teams. Serve as a trusted platform expert and advisor on application development, integration, data management, security, compliance, automation, and AI-powered applications.

Partners with customers, account executives, and professional services teams to identify business needs and design Salesforce solutions. Develops technical sales strategies, customized product demonstrations, prototypes, and transformational pitches. Acts as a trusted advisor, communicates solution options, drives stakeholder consensus, and aligns cross-functional teams. Requires technical knowledge, business problem-solving, presentation skills, and customer-facing collaboration, with travel based on territory and region.

Manage strategic enterprise BFSI accounts in Colombia, building C-suite relationships, developing long-term account strategies, orchestrating Salesforce and partner resources, and driving revenue and platform adoption. The role requires extensive full-cycle and enterprise sales experience, proven management of complex Colombian accounts, strong executive-level communication, and familiarity with financial services, insurance, CRM, and digital transformation solutions.

Provide pre-sales technical expertise for MuleSoft solutions by conducting discovery, demonstrations, proof-of-concepts, workshops, architecture recommendations, solution sizing, and RFI/RFP responses. Collaborate with account executives, customers, Product Management, Engineering, and Marketing to connect technical solutions with business outcomes. Provide post-sales technical guidance to support adoption and digital transformation. The role is based in Milan or Rome and requires Italian and English.