About this opportunity:
We are looking for an experienced Senior infra system expert to manage and support enterprise Microsoft infrastructure, including, Exchange on-prem servers, Office 365, Azure Active Directory, Exchange Online. The ideal candidate will have strong expertise in Microsoft, Exchange on-prem servers, cloud technologies, tenant migrations, identity and access management, and infrastructure operations. This role also involves collaborating with teams, supporting infrastructure projects, and serving as an escalation point for complex technical issues.
What you will do:
- Administer can manage Exchange on-prem, Active directory, Azure AD, Office 365 services including Exchange Online, Microsoft Teams, &
Configure and manage Azure Active Directory, Azure AD Connect, SSO, SAML, and Identity & Access Management. - Develop and maintain PowerShell scripts for automation and administration.
- Configure email security, retention policies, spam protection, and message encryption.
- Collaborate with leads, team member, vendors, and cross-functional teams for successful project delivery.
- Create and maintain technical documentation.
- Troubleshoot complex infrastructure issues and provide Level 3 engineering support.
- Mentor junior engineers and contribute to continuous process improvements.
- Follow ITIL processes, change management, and security best practices
The skills you bring:
- Proficient in Microsoft Office 365 Administration, including user, license, and tenant management.
- Hands-on experience with Exchange Online and Hybrid Exchange administration and migration.
- Strong knowledge of Microsoft Azure Active Directory (Azure AD) for identity and access management.
- Experience configuring and managing Azure AD Connect for hybrid identity synchronization.
- Skilled in PowerShell scripting to automate administrative and operational tasks.
- Knowledge of Azure Information Protection (AIP) for data classification and information security.
- Experience with Privileged Access Management (PAM) to secure privileged accounts and access.
- Familiar with ITIL processes and ServiceNow for IT service management and incident handling.
- Strong troubleshooting, problem-solving, and analytical skills with the ability to resolve complex technical issues efficiently.
"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) ||
Req ID: 788666
Skills Required
- Administration and management of Exchange on-prem servers and Exchange Online (Hybrid Exchange)
- Microsoft Office 365 administration including tenant, user and license management
- Microsoft Azure Active Directory administration and identity/access management
- Experience configuring and managing Azure AD Connect for hybrid identity synchronization
- PowerShell scripting for automation and administration
- Experience with tenant migrations and migration planning/execution
- Configuration of email security, retention policies, spam protection, and message encryption
- Knowledge of Azure Information Protection (AIP)
- Experience with Privileged Access Management (PAM)
- Familiarity with ITIL processes and ServiceNow for IT service management
- Strong troubleshooting, problem-solving, and analytical skills for complex infrastructure issues (Level 3 support)
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Health coverage options are described as broad, with multiple medical plan choices (often three) plus dental and mental health resources. U.S. materials also reference PPO and HDHP options, and some teams contribute to HSAs.
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Retirement Support — U.S. postings outline a 401(k) with an automatic 3% company contribution plus matching that reaches 4% when employees contribute 5%. This combination is repeatedly listed in role postings and characterized as strong for the sector.
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Parental & Family Support — U.S. job descriptions frequently cite up to 16 weeks paid maternity leave and 6 weeks paid parental/adoption leave at 100% pay. These benefits are positioned as exceeding many U.S. corporate policies.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
