About this opportunity
As a Strategic Product Manager for HCP and Partnership, you will be part of a team of Strategic Product Managers responsible for handling Ericsson business demands and offerings in the domain of services. The domain includes all relevant aspects of defining, creating and upselling services to new and existing customers, with the ambition to exceed market expectations and maximize profitability across the Ericsson Services domain.
You will focus on the HCP proposition and partnerships, shaping how Ericsson leverages hyperscaler cloud platforms and telco cloud capabilities to deliver differentiated, scalable and profitable managed services.
What you will do• Work with the defined services offering strategy, analyzing market and competitive conditions to shape differentiated services offerings that deliver strong value to both existing and new customers.• Manage go-to-market (GTM) and service lifecycle management (SLM) for services offerings, including related tools and associated value propositions.• Provide input into the domain's multi-year business plan and roadmap evolution, ensuring alignment with Ericsson's services strategy and HCP/partnership ambitions.• Take responsibility for development prioritization of tools and resources that maximize return on investment, including net sales and overall profitability of your offerings.• Clearly articulate the business value of your offerings to the wider portfolio and sales teams so they understand the intent behind any new offering or release.• Engage with customers for service offering overviews, demonstrating thought leadership, leading engagement and development planning, and capturing requirements.• Define offering packaging and pricing models (e.g. subscription, usage-based, tiered, hybrid), ensuring profitability and recurring services revenue.• Drive marketing activities and deliverables, including prototypes and demos, sales tools, case studies, thought leadership content and analyst briefings.• Ensure sales and delivery readiness and regional enablement for your offerings, including necessary training, collateral and tools.• Enable Sales with pricing guidelines and commercial guardrails, and work closely with Deal Desk and Bid teams on complex deals.• Collaborate with Sales and Marketing on go-to-market alignment and with Finance on revenue recognition and compliance.• Define and continuously evolve how the portfolio makes money, refining pricing, packaging and commercial models based on market feedback and performance.
What you will bring
• Strong experience in customer-facing services, ideally within telecom, telco cloud or managed services.• A Platform-as-a-Service mindset, with the ability to design services that leverage hyperscaler cloud and telco cloud platforms effectively.• Deep understanding of telco cloud workloads (including CNF/VNF and hybrid cloud architectures) and how they impact service design, cost and performance.• Proven managed services operational depth, understanding what it takes to run telco workloads and platforms efficiently at scale.• Experience with automation and zero-touch platform operations, driving operational excellence and cost efficiency.• Strong focus on cost and capacity optimization, critical for managed services and large-scale HCP-based solutions.• Knowledge of multi-cloud and hybrid strategies, including how to balance flexibility, performance, risk and cost.• Solid understanding of security, compliance and data sovereignty requirements in telco and cloud-based services.• Experience integrating with orchestration and automation layers to ensure end-to-end operational efficiency.• Sensitivity to both developer and operations experience (DX + OX), ensuring that platforms and services are easy to build on, operate and evolve.• Excellent collaboration and communication skills to work effectively with Sales, Marketing, Finance, Deal Desk, Bid teams, hyperscaler partners and regional stakeholders.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Spain (ES) || Madrid
Req ID: 785611
Skills Required
- Experience in customer-facing services and service offering strategy
- Experience within telecom, telco cloud or managed services
- Platform-as-a-Service mindset and ability to design services leveraging hyperscaler cloud
- Deep understanding of telco cloud workloads including CNF and VNF and hybrid cloud architectures
- Proven managed services operational experience running telco workloads and platforms at scale
- Experience with automation, orchestration layers and zero-touch platform operations
- Strong focus on cost and capacity optimization for managed services and HCP solutions
- Knowledge of multi-cloud and hybrid strategies balancing performance, risk and cost
- Solid understanding of security, compliance and data sovereignty requirements for telco/cloud services
- Experience defining offering packaging and pricing models (subscription, usage-based, tiered, hybrid)
- Excellent collaboration and communication skills to work with Sales, Marketing, Finance, Deal Desk, Bid teams and hyperscaler partners
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
-
Retirement Support — 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
-
Leave & Time Off Breadth — Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
