Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.
Our core values drive us in our important mission of keeping people safe:
- We’re humans, not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
The Software Engineer in Test II will join our AI-focused engineering team as we build the next generation of AlertMedia products and services. This role is critical to delivering high-quality, reliable software and will focus on test planning, automation, execution, defect management, and release support across our web and mobile platforms.
We have an engineering culture that embraces AI-assisted development, intelligent automation, and modern tooling to improve product quality, engineering velocity, and customer outcomes. We’re looking for engineers who are excited to experiment with emerging AI-powered engineering workflows and help define how modern quality engineering evolves in an AI-native environment.
You’ll play a key role in shaping modern quality engineering best practices, improving automation coverage, and embedding quality throughout the software development lifecycle.
Who you are:
You’re passionate about software quality and creating efficient, scalable testing processes. You enjoy understanding how applications are built and how customers use them in the real world. You have a strong attention to detail, think critically about risk and user impact, and thrive in fast-paced, collaborative environments.
You embrace automation and modern engineering practices, including AI-powered tools and workflows that improve testing efficiency, accelerate development, and enhance product quality. You believe quality is a shared responsibility and should be built into the product from day one.
Most importantly, you enjoy working cross-functionally with Engineering, Product, and Customer Success teams to deliver meaningful outcomes for customers.
What you get to do every day:
- Become an expert in the AlertMedia platform, products, and customer use cases
- Design, execute, and maintain automated test coverage to prevent software regressions
- Perform manual, exploratory, functional, and regression testing across web platforms
- Identify, document, prioritize, and track software defects through resolution
- Execute API, integration, and performance testing to ensure platform reliability and scalability
- Partner closely with Engineering, Product, and Customer Success teams to improve quality and troubleshoot issues
- Contribute to QA strategy, processes, tools, and best practices across the organization
- Mentor team members and help elevate testing standards and automation practices
- Leverage AI-powered tools and capabilities to improve QA workflows, automation, debugging, and overall engineering efficiency
What you bring to the role:
- 5+ years of experience in QA, SDET, or software testing roles
- Programming knowledge (python, javascript or any programming language)
- Strong understanding of API, integration, and distributed systems testing
- Experience designing scalable, maintainable automation frameworks and test strategies for modern web applications using tools such as Selenium, Cypress, Playwright, or Gherkin
- UI automation testing experience using Python or JavaScript
- Experience using AI-powered engineering tools such as Codex, Claude, Cursor, or similar technologies to improve productivity and testing workflows
- Experience mentoring teammates or serving as a QA thought partner preferred
- Familiarity with CI/CD workflows and tools such as Git, Jenkins, or similar platforms
- Experience working with SQL and/or NoSQL databases
- Strong communication and collaboration skills with the ability to work cross-functionally in a fast-paced environment
- English proficiency (written and verbal) required
- Bachelor’s degree preferred
- This role can be fully remote within Mexico or hybrid (1–2 days/week) in our Reforma-area office in Mexico City, where you’ll collaborate closely with our engineering team.
Why you’ll love working at AlertMedia:
- Competitive Base Salary (Bi-Monthly payroll)
- Annual Company Bonus
- 100% Employer-Paid Medical, Dental, and Vision Coverage
- Parental Leave Program
- Christmas Bonus (Aguinaldo)
- Generous Vacation and Holiday Policy
- Additional Vacation Bonus
- Monthly Work-from-Home Stipend
- All Necessary Equipment Provided: Laptop, monitor and accessories
- Recognition & Rewards: We celebrate wins big and small
- Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
- Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
- Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
- The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!
About AlertMedia:
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Skills Required
- 5+ years of experience in QA, SDET, or software testing roles
- Programming knowledge in Python, JavaScript, or any programming language
- Strong understanding of API, integration, and distributed systems testing
- Experience designing scalable automation frameworks using tools like Selenium, Cypress, Playwright, or Gherkin
- UI automation testing experience using Python or JavaScript
- Experience using AI-powered engineering tools such as Codex, Claude, Cursor
- Strong communication and collaboration skills
- English proficiency (written and verbal)
- Bachelor's degree
- Experience mentoring teammates or serving as a QA thought partner
What the Team is Saying
AlertMedia Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as 100% employer-paid for employees across medical, dental, vision, disability, and life insurance. Feedback suggests this comprehensive coverage reduces out-of-pocket burden for individuals.
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Parental & Family Support — Paid parental leave provides up to 16 weeks for birthing parents and 6 weeks for non-birthing caregivers, with additional family-forming support through Carrot. Feedback suggests these offerings meaningfully support growing families.
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Leave & Time Off Breadth — Time off includes flexible PTO and a paid six-week sabbatical after six years. Feedback suggests the combination of flexibility and a long-tenure sabbatical enhances work-life balance.
AlertMedia Insights
What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats. AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for nine consecutive years, and Built In Austin’s 100 Best Places to Work in Austin. Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
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AlertMedia Teams
AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
