Do work that matters.
At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
As one of the fastest-growing software companies in the country, AlertMedia is looking for a Software Engineer II with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products.
Who you are:
You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. Ideally, you have JavaScript and Python experience (similar languages are great, as long as, you're willing to learn) but more importantly, you care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS experience and are willing to learn from people with both more and less experience than you.
What you will do:
- Design and develop features for the AlertMedia Incident Response product
- Help build features that hold up during live emergencies, including how they behave when something they depend on is slow or unavailable
- Learn the AlertMedia platform and tools, and its uses for our customers
- Work with JavaScript, Next.js, React, Python, Django, and other web technologies
- Work in an Agile-based environment using tools like Git, JIRA, Jenkins, and Slack
- Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line
- Use strong verbal and written communication skills in collaboration with other engineering and product teams
- Contribute to AlertMedia’s culture, values and vision for the future
What you bring to the role:
- Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
- 4-5 years of experience building scalable applications with MVC/event-driven frameworks, such as Django, Next.js or similar (Python/JavaScript tech stack)
- Experience with Linux-based containers using tools like Docker or Kubernetes
- Experience with Amazon Web Services (or other cloud services) is required
- Experience with PostgreSQL, Redis, and other storage technologies experience required
- You have an established practice of writing unit and integration tests
- Proficiency using AI coding tools (Claude, Cursor, Codex, or similar) across the development lifecycle
- Collaborative mindset to partner with principal engineers and leadership to drive architectural evolution for a critical application
- Strong organizational skills and ability to manage working on multiple projects in parallel
- The ability and desire to work in a fast-paced challenging environment
- Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment
- Strong English proficiency (written and oral) is required
Location: This role is remote in Mexico. We do have a Mexico City office in the Reforma area if you'd like to go into the office and collaborate with our engineering team, otherwise it is a fully remote position based in Mexico.
Sponsorship: AlertMedia does not sponsor candidates. Must have the legal right to work in Mexico without sponsorship now and in the future.
Why you’ll love working at AlertMedia:
- Competitive Base Salary (Bi-Monthly payroll)
- Annual Company Bonus
- 100% Employer-Paid Medical, Dental, and Vision Coverage
- Parental Leave Program
- Christmas Bonus (Aguinaldo)
- Generous Vacation and Holiday Policy
- Additional Vacation Bonus
- Monthly Work-from-Home Stipend
- All Necessary Equipment Provided: Laptop, monitor and accessories
- Recognition & Rewards: We celebrate wins big and small
- Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
- Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
- Award Winning Culture: We're proud to be recognized as a BEST WORKPLACE FOR 10 YEARS IN A ROW
- The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!
About AlertMedia:
We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that AlertMedia will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Skills Required
- 4–5 years of experience building scalable applications with MVC or event-driven frameworks such as Django or Next.js
- Experience with JavaScript and Python or similar programming languages
- Experience with Linux-based containers using Docker or Kubernetes
- Experience with Amazon Web Services or other cloud services
- Experience with PostgreSQL, Redis, and other storage technologies
- Established practice writing unit and integration tests
- Proficiency using AI coding tools such as Claude, Cursor, Codex, or similar
- Strong verbal and written communication skills
- Strong organizational skills and ability to manage multiple projects in parallel
- Strong English proficiency, written and oral
- Bachelor’s degree in computer science, computer engineering, or a related technical field
- Collaborative mindset and ability to partner with principal engineers and leadership on architectural evolution
- Ability and desire to work in a fast-paced, challenging environment
What the Team is Saying
AlertMedia Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is considered a standout, with fully employer‑paid medical, dental, vision, disability, and life insurance for employees and subsidized options for dependents. Mental‑health resources and FSA/HSA options add depth to the coverage.
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Parental & Family Support — Family support is notable through fully paid parental and new‑child bonding leave for birthing and secondary caregivers. Carrot family‑forming benefits and adoption assistance further extend support.
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Leave & Time Off Breadth — Time away is broad, featuring flexible/unlimited PTO, paid holidays and wellness days, and a paid sabbatical after a long‑tenure milestone. These programs are framed to encourage employees to unplug and recharge.
AlertMedia Insights
What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats. AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for nine consecutive years, and Built In Austin’s 100 Best Places to Work in Austin. Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
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AlertMedia Teams
AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
