Be an Early Applicant
Building a better future for this generation and the next.
The Role
ServiceNow Support Interns assist with platform operations, maintenance, troubleshooting, end-user technical support, system monitoring, reporting, documentation, and feature updates. The role provides hands-on experience with IT service management while collaborating with team members on planning and execution. Candidates should be pursuing a relevant bachelor's degree, demonstrate analytical and communication skills, and have foundational knowledge of Microsoft Office 365, software development, and cloud applications.
Summary Generated by Built In
We encourage candidates to apply for no more than three internship opportunities within a 90-day period. Our recruiting team will review your application and ensure you are considered for the opportunities that best align with your skills and interests.
There's something really inspiring about the idea of innovators teaming up to build something incredible. If you agree, then you might be a perfect fit for a tech job at Cox!
We are seeking a motivated and detail-oriented intern to join our ServiceNow Support and Operations team. This internship offers an excellent opportunity to gain hands-on experience with ServiceNow, a leading IT service management platform. The intern will assist in providing technical support, managing operations, and ensuring the smooth functioning of the ServiceNow system.
What's In It For You?
Responsibilities
Basic Qualifications
Don't miss out on the first steps toward your future. Apply today!
USD 24.23 - 36.35 per hour
Compensation:
Hourly pay rate is in the range of $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
There's something really inspiring about the idea of innovators teaming up to build something incredible. If you agree, then you might be a perfect fit for a tech job at Cox!
We are seeking a motivated and detail-oriented intern to join our ServiceNow Support and Operations team. This internship offers an excellent opportunity to gain hands-on experience with ServiceNow, a leading IT service management platform. The intern will assist in providing technical support, managing operations, and ensuring the smooth functioning of the ServiceNow system.
What's In It For You?
- We value your time and potential. At Cox, you'll be exposed to meaningful and challenging work.
- You won't be left alone to figure things out. You'll have a team of supporters (plus an assigned program mentor) who will show you the ropes, guide you to excellence and cheer you on.
- You'll experience real accountability to develop your professional skills.
- You'll expand your network and professional toolbox through exposure to senior leaders.
- You'll help us build a bold future that is sustainable, accessible and inclusive.
Responsibilities
- Assist in the daily operations and maintenance of the ServiceNow platform.
- Provide technical support to end-users, troubleshooting and resolving issues promptly.
- Collaborate with team members on new features and updates.
- Monitor system performance and generate reports to identify areas for improvement.
- Document processes, procedures, and best practices for future reference.
- Participate in team meetings and contribute to operations planning and execution.
Basic Qualifications
- College student pursuing a bachelor's degree in Computer-Science, Engineering, Information Systems or related discipline with a GPA of at least 3.0
- Motivated self-starter with strong interpersonal skills
- Excellent communication and interpersonal skills.
- Eagerness to learn and adapt to new technologies and processes.
- Strong analytical, creative thinking and problem-solving skills
- Foundational understanding Microsoft Office 365 software products
- Foundational understanding of a software development language
- Foundational understanding of cloud applications
- Ability to work independently as well as in a team-oriented environment
- Ability to work in a fast-paced environment with dynamically changing priorities
- Comfortable with relying upon judgement in carrying out responsibilities
Don't miss out on the first steps toward your future. Apply today!
USD 24.23 - 36.35 per hour
Compensation:
Hourly pay rate is in the range of $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Skills Required
- Currently pursuing a bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline
- Minimum GPA of 3.0
- Strong interpersonal and communication skills
- Motivation, self-direction, and eagerness to learn and adapt
- Strong analytical, creative-thinking, and problem-solving skills
- Foundational understanding of Microsoft Office 365 software products
- Foundational understanding of a software development language
- Foundational understanding of cloud applications
- Ability to work independently and in a team-oriented environment
- Ability to work in a fast-paced environment with changing priorities
- Comfortable using judgment when carrying out responsibilities
- Currently authorized to work in the United States for any employer without current or future sponsorship
What the Team is Saying
Belinda
Manager of Network Automation
Tonya
Director of Agile Delivery
Chris
Manager of Engineering Support & Delivery
John Chapman
National Client Sales Director, Cox Automotive
Kib Yahyehyrab
Audit Analysis, Cox Enterprises
Jenny Arias
Marketing & Events Assistant, Cox Farms
Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Medical coverage is presented as robust, with multiple plan options, in‑network preventive care covered in full, and added programs for telehealth, mental health, and chronic conditions. Materials also highlight ongoing enhancements and vendor partnerships that broaden access and support.
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Parental & Family Support — Family-building benefits are emphasized, including paid parental leave, fertility support via specialized partners, adoption assistance, lactation resources, and childcare discounts. Feedback suggests these offerings help employees navigate key life stages with practical support.
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Retirement Support — Retirement programs feature a company‑matched 401(k) alongside financial coaching tools and student‑debt assistance. Feedback suggests the retirement match and savings resources are viewed as meaningful components of total compensation.
Cox Enterprises Insights
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Cox Enterprises Teams
Product & Tech
About our Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
