Senior Revenue Operations Analyst

Posted 23 Days Ago
Boston, MA, USA
Hybrid
120K-152K Annually
Senior level
eCommerce • Information Technology • Retail • Software
Mirakl is the leading provider of eCommerce software solutions.
The Role
Support AMER GTM by partnering with sales, marketing, finance, and customer success. Provide complex pricing models, build scalable automations across CRM and productivity tools, drive data quality and process improvements, and deliver quantitative analyses and actionable insights for leadership.
Summary Generated by Built In
About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com .

Mirakl in Numbers:
  • Founded in 2012 | Member of French Tech Next40
  • 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:
  • Work Hard Together: Teamwork and collaboration are the foundation of our success
  • Get Things Done: We prioritize action and efficiency for impactful results
  • Go Above & Beyond: We tackle challenges proactively and always aim for excellence
  • Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
  • Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join
You'll be part of our AMER Revenue Operations team led by Director Revenue Operations who manage a team of 8 people covering AMER, APAC & EMEA Scope. Together, you'll be driving Mirakl's growth by aligning go-to-market strategies with data-driven operational excellence across sales, marketing, finance, and customer success.
Your Impact
As a Senior Revenue Operations Analyst, you will partner closely with AMER sales, marketing, finance, and customer success teams to align on key strategies and operational plans, providing critical data-driven input to support decision-making.
  • Partner with sales and marketing leadership to support the U.S. Go-To-Market (GTM) strategy and align initiatives across departments.
  • Support Account Executives with complex pricing modeling and configurations, ensuring accurate proposals and profitability.
  • Identify and build lightweight, scalable automations across CRM, sales, marketing, and productivity tools to reduce manual work, improve data quality, and streamline GTM processes - leveraging AI models and automation tools.
  • Drive best practices in data quality within our systems and continuously identify opportunities for operational improvements, process efficiency gains, and sales productivity increases.
  • Develop and advance sophisticated quantitative analyses, translating internal and external data into actionable insights for leadership.

What You'll Bring to the Role
Experience:
  • 5+ years of experience in a Business Analyst or Revenue Operations role, preferably in a software or high-growth e-commerce company
  • Proven track record of translating complex data into strategic insights that drive business decisions
  • Demonstrated ability to recognize, analyze, and solve problems in a timely and organized manner using industry best practices
  • Experience building or improving GTM processes across cross-functional teams

Skills:
  • Strong analytical and quantitative skills
  • Proficiency in CRM and sales automation tools (e.g., Salesforce), as well as the Google Suite
  • Familiarity with AI models and automation tools to drive operational efficiency
  • Excellent written and oral communication skills across all levels of an organization
  • Detail-oriented and deadline-driven, with a commitment to delivering high-quality results

Tools

Salesforce, Excel, Google Suite
Our Hiring Process
We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.

Please click the "Apply" button to submit your application - this helps us make the best possible assessment and get back to you as quickly as possible.
  • Recruiter Screen - A first conversation with our Talent Acquisition team to explore your background, motivations, and fit for the role.
  • Manager Interview - A deeper dive with the hiring manager to assess your experience, skills, and approach to the role.
  • Values Interview - A conversation with a group of peers to explore cultural fit and alignment with Mirakl's values.

  • Below you will find the reasonably estimated annual On-Target Earnings (OTE) range for this role. OTE reflects total target compensation, reflective of base salary and variable compensation (e.g., commission or bonus) . Your starting compensation within this range will be based on your relevant skills, experience, and education, with any future adjustments informed by role scope, performance, and internal pay equity. In addition, Mirakl offers a wide range of competitive benefits including health, dental, 401(k) match plan, commuter, and PTO. Find out more about our benefits here .
    OTE Pay Range
    $120,000 - $152,000 USD
    We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a global leader powering digital transformation for 450+ of the world's most innovative retailers and B2B organizations.

    As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

    We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews .

    Skills Required

    • 5+ years experience in a Business Analyst or Revenue Operations role
    • Experience in a software or high-growth e-commerce company
    • Proven track record of translating complex data into strategic insights that drive business decisions
    • Experience building or improving go-to-market (GTM) processes across cross-functional teams
    • Strong analytical and quantitative skills
    • Proficiency in CRM and sales automation tools (e.g., Salesforce)
    • Proficiency in Excel and Google Suite
    • Familiarity with AI models and automation tools to drive operational efficiency
    • Excellent written and oral communication skills across all levels of an organization
    • Detail-oriented and deadline-driven, with commitment to delivering high-quality results
    • Ability to recognize, analyze, and solve problems in a timely and organized manner using industry best practices

    What the Team is Saying

    Nicole Tiberia
    Kamal Kirpalani

    Mirakl Compensation & Benefits Highlights

    • Leave & Time Off Breadth Paid time off is described as 25 days per year plus 80 hours of sick time, two paid volunteer days, 11 holidays, and bereavement. Employer materials characterize this as unusually generous for the U.S.
    • Healthcare Strength Health coverage begins on day one with multiple medical plan choices (HMO, PPO, EPO) via TriNet, alongside dental, vision, and company‑paid basic life/AD&D. Employer cost share covers 90% of employee‑only premiums up to $600/month and 75% of family tiers up to stated caps, with optional disability buy‑ups available.
    • Parental & Family Support Parental leave is outlined as 16 weeks for the birthing parent and 8 weeks for the non‑birthing parent, with a phased four‑week return at full pay. Additional family‑friendly elements noted include sick‑child days in some locations and onsite Mother’s Rooms.

    Mirakl Insights

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    The Company
    HQ: Boston, MA
    750 Employees
    Year Founded: 2012

    What We Do

    Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide.

    Why Work With Us

    At Mirakl you will have all the advantages of a start-up environment: innovation, adaptability, autonomy, flexible process, and a real involvement in decision making. Each employee contributes to Mirakl’s success, either as a group or individually, by using their unique skills and working in harmony with our corporate values.

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    Mirakl Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    Benefit from one remote work day per week, with a fixed in-office team day (Team Day).

    Typical time on-site: Not Specified
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    HQBoston, MA
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    Barcelona, ES
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    London, GB
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    Munich, GE
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    New York, NY
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    Paris, FR
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    Sydney, New South Wales
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    Tokyo, JP
    Learn more

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