Jobs at Mirakl

Leads the EMEA Account Management and Business Development teams for Mirakl Connect. Owns renewals, upsell, cross-sell, churn reduction, enterprise account sponsorship, and top-of-funnel pipeline generation. Develops revenue growth strategy, coaches team members, manages executive relationships, and drives AI and automation across customer-facing workflows. Translates customer insights into product feedback and partners with Sales, Marketing, Product, and Operations to improve performance.

Develops Mirakl Ads business among Chinese-speaking marketplace sellers by driving advertiser acquisition, onboarding, campaign activation, and advertising spend. Builds long-term seller relationships, conducts commercial discussions in Mandarin, French, and English, advises on advertising ROI, monitors campaign and revenue metrics, and shares seller insights with internal Sales, Customer Success, Marketing, and Product teams.

Engage and qualify inbound prospects, conduct consultative discovery, generate qualified pipeline, and schedule meetings for Account Executives. Collaborate with Sales, Marketing, Revenue Operations, and Account Management to improve lead management and prospect experiences. Identify opportunities within existing customer and partner ecosystems, while refining scalable qualification, routing, dashboard, and AI-powered automation processes.

Own the full sales cycle for Mirakl Connect across SMB sellers and brands in Germany, Austria, and Switzerland. Responsibilities include prospecting, discovery, solution presentations, negotiations, closing, pipeline management, meeting revenue targets, advising clients on Channel Management, collaborating on onboarding and integrations, and providing market feedback to improve go-to-market strategy.

Own the full sales cycle for Mirakl Connect across SMB sellers and brands in Germany, Austria, and Switzerland. Responsibilities include prospecting, discovery, solution presentations, negotiations, closing, pipeline management, meeting revenue targets, consulting on channel management solutions, and collaborating with onboarding, customer success, and product teams. The role also requires analyzing market trends, competitive dynamics, and customer feedback to improve sales strategy.

Manage France-based payroll preparation, personnel administration, benefits, employee onboarding, mobility, and offboarding for approximately 400 employees. Maintain accurate HR records, prepare payroll inputs, coordinate with Finance and outsourced payroll providers, produce employment documents, and support employees and managers on daily HR matters. The role requires strong knowledge of French employment law, full employee lifecycle experience, advanced English, and comfort with HR tools in a fast-paced international environment.

Provide operational HR support for approximately 400 France-based employees during a 12-month freelance mission. Responsibilities include payroll preparation, absence and benefits administration, personnel record compliance, onboarding, internal mobility, offboarding, employment documentation, and employee and manager support. The role collaborates with Finance, outsourced payroll providers, People Partners, and HR leadership while maintaining accurate, efficient processes and a strong employee experience.

Guide Mirakl Connect customers through onboarding, account configuration, troubleshooting, training, and platform activation. Enable clients to onboard marketplace sellers through documentation, webinars, and live walkthroughs. Support Catalog Transformer optimization, track onboarding progress, maintain records, and provide feedback. Collaborate with Sales, Product, Support, and Data Science/AI teams to improve technical setup and seller experiences.

Serve as a strategic and functional advisor to enterprise marketplace clients throughout implementation and post-launch phases. Lead client workshops, shape marketplace strategies, manage go-live priorities, create action plans, conduct data-driven business reviews, and turn KPI analysis into growth recommendations. Guide seller and customer strategies, benchmark marketplace performance, collaborate with internal business and IT teams, anticipate risks, and use AI tools to improve workflows and client outcomes.

Generate and qualify sales pipeline for Mirakl Connect by engaging inbound prospects, conducting discovery, scheduling qualified meetings, and collaborating with Sales, Marketing, Revenue Operations, and Account Management. The role also identifies growth opportunities, improves lead-management workflows, uses dashboards and SLAs, and leverages AI tools to enhance prospect research, personalization, outreach, and process efficiency.

Owns renewals, recurring revenue, retention, and expansion for a US portfolio of Mirakl Connect clients. The Account Manager advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; manages churn risks; and maintains accurate forecasts and CRM records. The role collaborates with Sales, Product, RevOps, Support, and marketplace teams to resolve issues, improve adoption, execute lifecycle initiatives, and provide customer feedback.

Support and improve Salesforce and other revenue systems, administer users and workflows, maintain data quality, and translate business needs into system improvements. Design and monitor AI-agent and n8n automation workflows, troubleshoot failures, and document processes. Support the rollout of an AI-enabled CPQ operating model by coordinating requirements, testing, documentation, and implementation across Sales, Finance, RevOps, and technical teams.

Leads international, multi-entity accounting operations with a focus on Accounts Payable, Procure-to-Pay, monthly and annual close support, reconciliations, controls, audits, and external accounting providers. The contractor will also support Finance transformation by identifying and testing automation and AI use cases, documenting processes, improving data quality, and helping teams adopt new tools and workflows.

Leads accounts payable and procure-to-pay operations across international entities, coordinates monthly and annual close activities, oversees reconciliations, controls, audits, and external accounting providers. Supports Finance transformation by identifying and testing automation and AI use cases, translating operational needs into process and control requirements, and facilitating adoption of new tools.

Own Mirakl’s relationships with global systems integrators and consultancies, driving partner-sourced pipeline and revenue. Build SI and consulting go-to-market programs, including enablement, referrals, co-selling, joint marketing, and measurement frameworks. Collaborate closely with Sales, Marketing, and leadership to align partner strategy and execution. The role requires enterprise SaaS, e-commerce, or retail technology experience, named global partner relationships, and a proven record of measurable pipeline contribution.

Supports APAC business development and customer onboarding for Mirakl Connect. Responsibilities include prospect research, outbound and inbound lead qualification, meeting booking, customer account configuration, onboarding sessions, user training, troubleshooting, seller enablement, Salesforce record management, SLA and conversion tracking, and feedback to improve customer experience and onboarding processes.

Lead the design, development, and adoption of production-grade AI systems within a strategic business domain. Define AI roadmaps, identify high-impact opportunities, make architecture decisions, establish evaluation and observability practices, measure business impact, mentor engineers, and drive AI transformation across cross-functional teams. The role focuses on LLMs, RAG, AI agents, scalable infrastructure, and reliable enterprise AI products.

Manage monthly and annual close activities across international entities, including fixed assets, payroll accounting, tax compliance, intercompany reconciliations, balance sheet justifications, and audit preparation. The role coordinates with local accounting firms, Controlling, Tax, and statutory auditors while ensuring accurate general ledger reporting. This freelance contractor position requires strong international accounting experience, French and English proficiency, and expertise with Oracle Suite and AI-powered tools.

Build prospect pipelines by researching enterprise businesses, identifying decision-makers, crafting targeted messaging, and generating engagement. Partner with Enterprise Account Executives on opportunity prioritization and prospecting strategies. Share outbound best practices, use AI to improve efficiency and commercial insight, and develop foundational skills for progression into sales or other departments.

Own global sales enablement strategy for Enterprise BDR and SMB AE/AM teams. Build onboarding, curricula, certifications, coaching, role-plays, and AI-enabled workflows; partner with sales leadership and Talent Acquisition; and measure impact through ramp time, pipeline quality, conversion, and win rates. Support SKOs, QBRs, and other leadership initiatives while establishing scalable coaching standards across regions.