Jobs at Mirakl

Support Mirakl’s People team by coordinating learning events, tracking participation and feedback, curating learning content, creating practical resources, and supporting AI fluency initiatives. The intern will organize logistics, develop learning paths and guides, analyze assessment data, and collaborate cross-functionally. The role requires a six-month internship beginning January 2027, fluent French, professional English, strong communication, project management, data analysis, organization, and reporting skills.

Provides executive administrative support to the CTO and Chief Data & AI Officer, including calendar management, travel coordination, expenses, confidential communications, and meeting organization. Supports Labs team operations, purchasing, invoices, and cross-functional requests. Owns logistics for internal events, offsites, QBRs, and conferences, including vendor management, budgets, attendee coordination, and VIP support. The role requires strong organization, discretion, proactive problem-solving, French and English fluency, and comfort using AI and workplace tools.

Support Mirakl’s People team by coordinating learning events, tracking participation and feedback, curating learning content, creating practical resources, and supporting AI fluency initiatives. The apprentice will organize logistics, develop learning paths and guides, analyze assessment data, and collaborate cross-functionally. The role requires a 12-month apprenticeship beginning January 2027, strong communication in French and English, organizational ability, analytical skills, and interest in project management and AI.

Support and progressively own seller onboarding on Mirakl Connect, guide users through onboarding and enablement, troubleshoot and optimize catalogs using Catalog Transformer, create documentation, and identify automation opportunities. Collaborate with Sales, Product, Support, and Data Science/AI teams to improve seller experience. The role requires strong communication, organization, project management, technology interest, and professional English proficiency.

Leads APAC customer success for strategic retail and direct-to-consumer marketplace clients. Manages and develops a customer success team, oversees executive relationships, drives platform adoption and growth, delivers business cases and quarterly reviews, advises on marketplace strategy and change management, and partners cross-functionally to maximize customer value. The role is a one-year contract based in Sydney with travel across APAC.

Supports the global Talent Acquisition team through interview coordination, co-op recruiting, candidate screening and funnel management, onsite candidate logistics, process improvement, employer branding, and ATS data and pipeline reporting. The role requires strong organization, communication, initiative, and interest in talent acquisition. It is a six-month Boston-based co-op for Northeastern students eligible for co-op credit.

Provides hands-on IT support for employees, including configuring Mac, Windows, and Linux devices; managing user access, licenses, inventory, and equipment repairs; maintaining Zoom Rooms; supporting network patching, Wi-Fi, switches, JumpCloud, GPOs, and company AI tool deployments.

Research enterprise prospects, identify decision-makers, craft targeted messaging, and execute outbound prospecting in partnership with Enterprise Account Executives. The role involves developing prospecting expertise, using AI to improve efficiency and commercial insight, and meeting performance and skill-development goals. It offers mentorship and progression opportunities into sales, account executive, or other departments.

Create customer case studies, manage quote and slide libraries, operate an AI content engine, run G2 review campaigns, write customer communications, and support community events using HubSpot and Zoom. The role partners with Sales, Marketing, and Demand teams to develop customer advocacy content and engagement for a B2B SaaS marketplace platform.

Supports global go-to-market marketing by creating and adapting written, visual, video, social media, SEO, blog, and website content. The role develops customer-story videos, manages website updates, quality-checks marketing assets, monitors content performance, and collaborates with Marketing, Sales, and BDR teams. It also includes organizing marketing materials, updating databases, and completing administrative tasks.

Supports field and ecosystem marketing by creating customer case studies, managing quote and logo libraries, improving AI-powered marketing content, running G2 review campaigns, writing customer communications, and coordinating community events. The role partners with Sales, Marketing, and Demand teams while building HubSpot landing pages and emails, managing Zoom logistics, and maintaining polished presentation materials. This is a six-month Boston-based co-op for Northeastern students beginning January 2027.

The Business Development Representative role is responsible for supporting Mirakl’s growth and digital marketplace business. The posting provides limited role-specific duties or qualification requirements, but the position likely involves identifying and engaging prospective customers, supporting sales development activities, and contributing to the company’s global commercial goals.

Support revenue operations by sourcing and enriching account and contact data, maintaining data quality, developing sales forecasting and pipeline models, identifying operational inefficiencies, and contributing to process improvements. Collaborate with Sales, Business Development, Marketing, Partnerships, Enablement, and Finance teams to optimize go-to-market execution and platform capabilities.

Supports Mirakl’s Sales Enablement team by developing training and certification content, managing learning and content systems, analyzing enablement KPIs and skill gaps, contributing to internal communications, and organizing sales events and training programs. The intern collaborates with international, cross-functional teams and uses AI-powered tools to improve onboarding, sales performance, and enablement strategy.

Support Mirakl sellers in launching and optimizing Mirakl Ads campaigns. Responsibilities include seller onboarding, growing advertising spend, developing tailored sales narratives, managing ad creatives, monitoring campaign performance, analyzing results, and delivering actionable recommendations. The intern will collaborate with an international SalesHouse team and work with sellers across e-commerce and marketplace businesses.

Support strategic consulting projects for marketplace prospects by conducting market research, competitive benchmarking, KPI analysis, and business-plan development. Create clear presentations for sales teams and C-level stakeholders, synthesize complex findings, and contribute to improving Platform Advisory methodologies. The six-month internship requires strong analytical, organizational, presentation, teamwork, and bilingual French-English communication skills.

Six-month Business Value Consultant internship supporting strategic consulting projects for marketplace prospects. Responsibilities include market research, competitive benchmarking, KPI and data analysis, business plan development, methodology improvement, and synthesizing insights into presentations for sales teams and C-level stakeholders. The role requires strong Excel and PowerPoint skills, analytical ability, organization, teamwork, and fluency in French and English.

Support B2B marketplace clients by analyzing performance metrics, preparing strategic business reviews, developing marketplace recommendations, and improving seller-management processes. The intern will assist with marketplace strategy, operational excellence, process improvement, cross-functional projects, and AI implementation while collaborating with Customer Success Consultants in an international environment.

Support the FP&A team with monthly revenue closing, management presentations, cohort analysis, commercial performance reporting, cost analysis, KPI development, and financial tool deployments. The intern will also create onboarding documentation and build AI agents to automate recurring workflows. The role requires strong Excel modeling, presentation, analytical, communication, and problem-solving skills, plus fluent French and professional English.

Supports Mirakl Ads customers through onboarding, workshops, training, business reviews, KPI reporting, and performance analysis. The intern researches retail media and e-commerce trends, identifies growth opportunities, develops client recommendations, documents best practices, and explores AI tools to improve reporting and customer experience. The role requires strong analytical, organizational, communication, and stakeholder-management skills in an international environment.