Jobs at Mirakl

Identify and qualify new B2B business opportunities across EMEA through phone, email, and LinkedIn prospecting. Build relationships with senior stakeholders, manage high-volume outreach, generate qualified pipeline, and partner with Account Executives on deal progression. The role includes Salesforce-based CRM management, sales intelligence, conversation analysis, and workflow automation tools, supported by training and coaching.

Identify and qualify new B2B marketplace opportunities across the DACH region through phone, email, and LinkedIn prospecting. Build relationships with C-level and e-commerce decision-makers, understand business challenges, and collaborate with Account Executives to develop qualified sales pipelines. Maintain accurate Salesforce records, track KPIs, and work cross-functionally with marketing, platform advisory, and legal teams.

Own end-to-end customer onboarding for Catalog Transformer, from kickoff through launch and early adoption. Lead implementation workshops, demonstrations, training, and customer enablement while coordinating cross-functional teams, resolving risks, and advising on marketplace best practices. Partner with Sales and Marketplace Operators on expansion opportunities. Improve onboarding processes, documentation, and scalability using AI and automation tools while tracking launch time, adoption, satisfaction, and time-to-value.

Build business cases and financial models for enterprise marketplace opportunities, quantify growth and operational impact, present recommendations to C-level prospects, support complex sales deals, develop commercial frameworks, and create AI-enabled workflows. The role also involves executive storytelling, benchmark development, pricing and deal-structure support, and representing Mirakl externally.

Provide executive support to the CRO and CMO by managing calendars, travel, expenses, communications, meetings, purchases, and confidential information. Coordinate Sales and Marketing operations, liaise with internal teams, and manage end-to-end logistics for offsites, conferences, and team events. Responsibilities include vendor sourcing, budget tracking, attendee registration, VIP and speaker support, and use of administrative and AI tools.

Own global sales enablement strategy for Enterprise BDR and SMB AE/AM teams. Build onboarding, training, certifications, curricula, and coaching programs across the sales cycle. Partner with Sales Leadership, Talent Acquisition, and cross-functional stakeholders to improve ramp time, pipeline quality, conversion, and win rates. Deploy AI-enabled workflows and role-play programs, administer enablement platforms, and lead enablement execution for SKOs, QBRs, and other initiatives.

Leads global corporate communications, PR campaigns, media relations, executive communications, crisis planning, and internal communications. The role manages messaging, spokesperson coaching, executive personal branding, media opportunities, stakeholder alignment, and communications processes across international teams. This is a 10-month freelance mission requiring strong public relations experience, multilingual proficiency in French and English, and expertise in corporate, executive, internal, and crisis communications.

Provide advanced technical support for Mirakl’s SaaS marketplace platform and global clients. Diagnose complex issues using logs, APIs, SQL, and monitoring dashboards; manage client relationships; improve support processes and AI tools; monitor systems; and collaborate with developers, product managers, SRE, and customer success teams to resolve cases efficiently.

Supports and improves revenue systems, including Salesforce administration, CPQ processes, sales tools, data quality, workflows, and approvals. Designs and maintains AI-agent processes and n8n automations, troubleshoots failures, documents solutions, and identifies automation opportunities. Coordinates CPQ transformation requirements, testing, rollout, and continuous improvement while collaborating with Sales, Finance, Revenue Operations, and technical stakeholders.

Own and expand a portfolio of enterprise accounts across EMEA by driving retention, upselling, and cross-selling. Build trusted relationships with C-level stakeholders, develop strategic account plans, manage complex sales cycles, and align customer objectives with Mirakl’s product roadmap. Collaborate with Sales, Customer Success, Product, and Marketing teams while monitoring industry trends and competitive dynamics. The role requires fluent English and French, strong commercial and analytical skills, and experience managing strategic SaaS or technology accounts.

Own and expand a portfolio of strategic enterprise SaaS accounts across EMEA. Build C-level relationships, develop account plans, drive upselling and cross-selling, manage complex sales cycles, and align customer objectives with Mirakl’s product roadmap. Collaborate with Sales, Customer Success, Product, and Marketing teams to support retention and growth while monitoring industry trends and competitive developments.

Own Mirakl’s partner strategy and relationships with global systems integrators and consultancies. Drive partner-sourced and partner-influenced pipeline, build SI and consulting go-to-market motions, create enablement and co-selling processes, launch joint marketing programs, and establish reporting frameworks to measure partner contribution. Collaborate closely with Sales, Marketing, and leadership to convert strategic partnerships into measurable revenue.

Build and execute territory sales strategies for Mirakl’s enterprise marketplace platform. Identify and engage new enterprise clients, develop executive relationships, manage complex full-cycle sales processes, and drive revenue through new logos, upselling, and cross-selling. The role targets retail and B2B organizations, requires experience selling to Fortune 500 companies and C-suite stakeholders, and involves travel as needed. This posting builds a talent pool for future opportunities rather than filling an active opening.

Advise Mirakl’s legal function on AI, emerging technology, privacy, data protection, regulatory compliance, and intellectual property. Design and deploy AI agents and automation for legal workflows, establish responsible AI policies, lead legal operations transformation, optimize matter management and vendor processes, and train legal, compliance, and business teams on AI-related legal topics.

Lead the AI strategy, roadmap, architecture, and development of production-grade AI systems within a strategic business domain. Identify high-value opportunities, drive adoption and measurable business outcomes, establish evaluation, testing, guardrail, and observability practices, and mentor AI engineers and agent builders. Partner with product managers, business leaders, and end users to advance AI transformation while ensuring scalable, reliable, and maintainable solutions.

Future Business Development Representative opportunities at Mirakl involve researching enterprise prospects, identifying decision-makers, crafting targeted outreach, and partnering with Enterprise Account Executives on prospecting strategies. Representatives share outbound best practices, use AI to improve efficiency and commercial insight, and develop foundations for advancement into sales or other departments. Candidates should have strong communication and presentation skills, a growth mindset, and willingness to work onsite four days weekly in Boston. This is a talent-pool posting, not an active opening.

Owns recurring revenue, renewals, retention, and expansion for a US portfolio of Mirakl Connect clients. Advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; troubleshoots operational issues; and collaborates with Sales, Product, RevOps, Support, and marketplace teams. Maintains CRM records, forecasts accurately, manages churn risks, and channels customer feedback to improve the product and client experience.

Identify and qualify new B2B business opportunities across North EMEA, using phone, email, and LinkedIn prospecting. Build relationships with senior stakeholders, generate qualified pipeline, and partner with Account Executives through opportunity handoff. Track outreach activity, conversion rates, and pipeline creation in Salesforce while meeting sales targets and continuously improving performance.

Sell Mirakl Ads across EMEA by owning full enterprise sales cycles (5–9 months), building retailer-level relationships, developing GTM strategies, growing pipeline, partnering with solutions engineering/product/legal, and advising clients on retail media monetisation and advertiser ROI.

Own go-to-market and quota for Mirakl Ads across EMEA. Manage full enterprise sales cycle (5–9 months), build senior relationships, develop ROI-based business cases, negotiate contracts, grow pipeline, and coordinate with Solutions Engineering, Product, Customer Success, and Legal for smooth onboarding.