Jobs at Mirakl

Lead the AI strategy, roadmap, architecture, and development of production-grade AI systems within a strategic business domain. Identify high-value opportunities, drive adoption and measurable business outcomes, establish evaluation, testing, guardrail, and observability practices, and mentor AI engineers and agent builders. Partner with product managers, business leaders, and end users to advance AI transformation while ensuring scalable, reliable, and maintainable solutions.

Future Business Development Representative opportunities at Mirakl involve researching enterprise prospects, identifying decision-makers, crafting targeted outreach, and partnering with Enterprise Account Executives on prospecting strategies. Representatives share outbound best practices, use AI to improve efficiency and commercial insight, and develop foundations for advancement into sales or other departments. Candidates should have strong communication and presentation skills, a growth mindset, and willingness to work onsite four days weekly in Boston. This is a talent-pool posting, not an active opening.

Twelve-month apprenticeship supporting Mirakl’s employer brand in Paris. Responsibilities include managing social media and recruitment platforms, creating employee-focused content, writing internal newsletters, organizing tech community and recruitment events, and coordinating with Talent Acquisition, Marketing, Communications, Labs, and other teams. The role offers experience in employer brand strategy, copywriting, storytelling, social media, visual communication, internal communications, event planning, and project coordination.

Owns recurring revenue, renewals, retention, and expansion for a US portfolio of Mirakl Connect clients. Advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; troubleshoots operational issues; and collaborates with Sales, Product, RevOps, Support, and marketplace teams. Maintains CRM records, forecasts accurately, manages churn risks, and channels customer feedback to improve the product and client experience.

Identify and qualify new B2B business opportunities across North EMEA, using phone, email, and LinkedIn prospecting. Build relationships with senior stakeholders, generate qualified pipeline, and partner with Account Executives through opportunity handoff. Track outreach activity, conversion rates, and pipeline creation in Salesforce while meeting sales targets and continuously improving performance.

Drive new customer acquisition for Mirakl Ads across AMER by owning quota, executing a repeatable go-to-market strategy, and managing a 5–9 month enterprise sales cycle. Build senior relationships, position Mirakl as a retail media advisor, develop business cases, coordinate technical validation and negotiations, grow pipeline, and partner with Solutions Engineering, Product, Customer Success, and Legal to ensure smooth onboarding post-signature.

Own go-to-market and quota for Mirakl Ads across EMEA. Manage full enterprise sales cycle (5–9 months), build senior relationships, develop ROI-based business cases, negotiate contracts, grow pipeline, and coordinate with Solutions Engineering, Product, Customer Success, and Legal for smooth onboarding.

Sell Mirakl Ads across EMEA by owning full enterprise sales cycles (5–9 months), building retailer-level relationships, developing GTM strategies, growing pipeline, partnering with solutions engineering/product/legal, and advising clients on retail media monetisation and advertiser ROI.

Lead and develop an Account Management team responsible for renewals, upsell, and cross-sell. Drive predictable renewal and expansion processes, forecast and mitigate commercial risk, act as escalation for high-risk deals, partner cross-functionally, and build playbooks while hiring and mentoring top talent. Manage own quota in a player/coach capacity.

Manage a portfolio of Mirakl Ads clients to define retail media strategy, drive implementation and platform adoption, optimize campaign performance, deliver strategic recommendations and trainings, and scale Customer Success processes using BI and AI tools.

Manage a portfolio of Mirakl Ads clients to define retail media strategy, lead implementation and onboarding, drive day-to-day campaign optimization, design KPI frameworks, deliver strategic recommendations and workshops, collaborate with BI and product teams, and scale Customer Success processes using AI tools.

Support AMER GTM by partnering with sales, marketing, finance, and customer success. Provide complex pricing models, build scalable automations across CRM and productivity tools, drive data quality and process improvements, and deliver quantitative analyses and actionable insights for leadership.

Provide executive support to the CRO and CMO (calendars, travel, expenses, communications), support Sales & Marketing operations (meetings, POs, vendor liaison), own end-to-end event logistics, manage confidential information, and leverage AI tools to improve efficiency.