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Our mission is to make the world a safer, more secure and sustainable place.
The Role
Lead regional quality and continuous improvement activities including process design, root cause analysis, corrective actions, ISO internal audits, KPI/metric development, reporting (Power BI), and staff training to ensure compliance with ISO 9001/17000 series and accreditation requirements.
Summary Generated by Built In
JOB DESCRIPTION
RESPONSIBILITIES
QUALIFICATIONS
United States - Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $107,200-142,900 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
- To ensure effective process and business performance, provides leadership for development and deployment of assigned business functions at a regional level.
- Manages operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective action.
- Develops basic to complex processes and process maps.
- To support effective local and regional operational and business performance, takes leadership and ownership of driving continuous improvement and ensures successful design and implementation of the metrics, quality plans, Statistical Process Controls, and/or internal audits with limited direction of Quality Management.
- To fulfill departmental resource optimization and cross-training requirements train and develops plans for staff improvement and mentors for staff qualification.
- and requalification.
- To fulfill accreditation and regulatory requirements plans and conducts internal audits to ISO standard requirements, local, regional, international scheme requirements, as well as business related audits (ISO 27001) that have been assigned.
- Facilitates resolution of non-conformances by identifying owners, working with staff with root cause analysis and appropriate corrective actions.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as assigned.
RESPONSIBILITIES
- Process Design and Documentation: The CAR Process Owner is responsible for designing and documenting the process, including defining required activities, desired outcomes, and process expectations.
- Knowledge of the following is required: UL SharePoint, LMS and Power BI
- Process Accountability: Serve as the single point of contact for stakeholders, ensuring that the process meets established key performance indicators (KPIs) and achieves desired objectives. Provide support for internal and external assessments.
- Continuous Improvement: CAR Process Owner has responsibility for continuous improvement, constantly seeking opportunities to enhance process efficiency and effectiveness.
- Stakeholder Management: CAR Process Owner must be able to communicate effectively with stakeholders, CAR Champions including process participants as well as senior leadership. Car Process Owners provides updates on process performance, address concerns, and gather feedback to drive improvement
- Risk and Control Management: The CAR Process Owner must monitor process implementation to minimize unexpected issues, ensure compliance and timely responses to issues.
- Performance Reporting: Regularly reporting on process performance, utilizing Power BIs, as well as such as through request for Management Review input.
QUALIFICATIONS
- University degree (or equivalent) in Engineering or equivalent work experience.
- 8+ years of expereince performing internal audits and working with accreditation bodies.
- Demonstrated detailed knowledge of ISO 9001 and the 17000 series.
- Demonstrated ability to collect and analyze data.
- Strong communication skills and ability to interact with all levels of the organization and to present and facilitate discussions of audit findings.
- Six Sigma Green Belt training/certification preferred.
- Proficiency in Microsoft Office.
- Proficiency in English.
- Ability to travel internationally within a given region (Americas, Europe/UK/Middle East, or Asia Pacific)
- Ability to lead improvement teams to develop complex processes and process maps.
United States - Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $107,200-142,900 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Skills Required
- University degree in Engineering or equivalent work experience.
- 8+ years experience performing internal audits and working with accreditation bodies.
- Demonstrated detailed knowledge of ISO 9001 and the 17000 series.
- Knowledge of UL SharePoint, LMS and Power BI.
- Demonstrated ability to collect and analyze data.
- Strong communication skills and ability to present and facilitate audit findings at all levels.
- Proficiency in Microsoft Office.
- Proficiency in English.
- Ability to travel internationally within a given region.
- Ability to lead improvement teams and develop complex processes and process maps.
- Six Sigma Green Belt training/certification.
What the Team is Saying
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Software Product Manager
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Shubhankar
Sr. Data Scientist
Anthony
IT Technical Specialist
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Ebony
Project Manager
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Senior Director IT, Business Enablement
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UL Solutions Compensation & Benefits Highlights
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Retirement Support — The 401(k) program is portrayed as strong, with a notable employer match and an additional company contribution after the first year that enhances long‑term savings. This structure is consistently highlighted as a differentiator in the total rewards mix.
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Healthcare Strength — Medical coverage is characterized by multiple plan options administered by a major carrier and a substantial employer cost share, alongside dental, vision, and mental‑health/EAP resources. The breadth of choices and supportive programs underscore a comprehensive health offering.
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Leave & Time Off Breadth — PTO with sick time, floating holidays, and dedicated paid volunteer days are emphasized, along with paid parental bonding and family‑care leave. Flexible work arrangements by role further increase the practical utility of time‑off benefits.
UL Solutions Insights
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The Company
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
Typical time on-site:
Flexible
