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CertifID helps to stop wire fraud and keep money out of the hands of criminals.
The Role
Lead the development and execution of the integration strategy for CertifID. Collaborate with partners, understand customer needs, and enhance workflows. Ensure integration success through performance tracking and collaboration with internal teams.
Summary Generated by Built In
Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.
We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.
As we scale, ensuring CertifID seamlessly fits into the broader ecosystem of software and service providers is a critical priority. That’s where you come in.
We’re seeking a Sr. Product Manager, Integrations to lead how CertifID connects with third-party platforms, title production software, and proprietary customer systems. You’ll own the vision and roadmap for these integrations, ensuring CertifID becomes a natural, effortless part of how our customers work every day.
This is a role for someone who thrives at the intersection of customer empathy, technical depth, and product execution. You’ll be the go-to leader for integrations - driving strategy, execution, and ongoing performance of these connections.
What You’ll Do
- Own the roadmap and deliver on the vision to make CertifID a natural extension of our customer’s workflows(and industry leader) across key partner platforms.
- Act as the strategic and tactical driver with third-party providers, collaborating with their product and engineering teams to scope, design, and deliver integrations.
- Develop a deep understanding of customer needs and workflows, using research and feedback to prioritize integrations that deliver the most value.
- Review partner APIs, technical documentation, and system architecture to evaluate feasibility and design the right approach.
- Define success metrics for each integration, track performance, and continuously improve adoption and impact.
- Partner closely with CertifID’s engineering, design, GTM, and support teams to ensure integrations are delivered on time and with high quality.
- Upgrade existing integrations to make them more scalable and flexible as CertifID evolves.
- Ensure the success of integrations — drive adoption, customer satisfaction, and business outcomes.
What You Bring
- Although not a strict requirement, successful candidates will usually have 6+ years of experience in product management, with a focus on integrations, APIs, or platform partnerships.
- Deep customer empathy and the ability to understand complex workflows across industries.
- Strong customer empathy and proven ability to understand complex workflows across industries.
- Technical fluency - you can review APIs, talk shop with engineers, and assess integration feasibility with confidence.
- Experience collaborating with external partner product/engineering teams and managing joint roadmaps.
- Strong data-driven mindset - comfortable defining KPIs, tracking integration usage, and iterating based on results.
- Excellent communication and relationship-building skills; able to represent CertifID with external partners at both business and technical levels.
- A track record of successfully delivering integrations that drive measurable impact for customers and the business.
- Experience in real estate, title production, mortgage, or fintech integrations preferred, especially integrating legacy systems with modern web stacks.
Why You’ll Love It Here
- Health, dental, and vision Insurance (including a $0 option)
- 401k with matching and no waiting period
- Equity
- Wellness reimbursement of $300/year
- Remote worker reimbursement of $300/year
- Life insurance
- Parental leave
- Flexible vacation
- 12 company-paid holidays
- No work on your birthday
- An award-winning culture
Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.
Top Skills
APIs
Integration Technologies
System Architecture
What the Team is Saying
Will
Program Manager
Natalia
Director of Design
Lei
Senior Software Engineer
Boris
QA Engineer
Joelle
Product Designer
Nick
Account Executive
Luis
Director of Product Management
Tyler
CEO & Co-Founder
Claudia
CMO
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The Company
What We Do
CertifID helps to create a world without wire fraud. Started after our co-founder was hit by fraud – we’re the only company dedicated to fighting fraud for the real estate industry with an identity verification SaaS platform, insurance, and proven recovery services. CertifID helps safeguard billions of dollars every month from fraud and provides peace of mind with direct insurance coverage on every wire it protects.
Why Work With Us
CertifID is a mission-driven company. Everyone on the team has an important role in protecting our customers. In fact, "Protect the Customer" is the first of our core values, which helps us PROGRESS as individuals and as a team. To learn more about our core values and how they guide our day to day work, visit certifid.com/careers.
Gallery
CertifID Teams
Stopping Fraud Through Tech
About our Teams
CertifID Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
