CertifID
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The Staff Software Engineer will innovate and enhance CertifID's platform, collaborating closely with engineers, product managers, and designers. Responsibilities include creating high-quality software solutions, fostering code quality and documentation, participating in agile practices, mentoring peers, and contributing to a positive culture of innovation and continuous improvement.
As a Software Engineer at CertifID, you will develop and maintain high-quality software across the stack, collaborate with multiple teams to deliver effective solutions, and engage in code reviews while fostering a productive work culture. You will troubleshoot issues, learn new technologies, and shape the development process in a dynamic environment.
The Associate Software Engineer will collaborate with cross-functional teams to design, develop, test, and maintain high-quality software applications. The role involves writing clean code, participating in code reviews, troubleshooting issues, and continuously learning new technologies. Candidates should have experience with an object-oriented programming language and some familiarity with front-end technologies.
The Senior Director of Customer Success at CertifID leads a team to enhance customer satisfaction and retention. This role focuses on creating standardized engagement models, optimizing processes, and ensuring customers achieve their goals through cross-functional collaboration and strategic initiatives.
The Software Engineer, Data will design and optimize data pipelines for fraud detection products, collaborate with cross-functional teams, and ensure data quality and integrity. Responsibilities include developing infrastructure, managing APIs, and architecting data solutions.
As a Senior Account Manager at CertifID, you will maximize customer accounts through strategic expansion and retention strategies, supporting renewals, upselling, and cross-selling. You will collaborate with teams to ensure high satisfaction levels and develop account plans that align with customer objectives while managing the entire renewal process.
As a Customer Success Manager at CertifID, you'll manage a portfolio of Mid-Market and SMB customers, overseeing onboarding and ongoing success. Responsibilities include developing strong relationships, managing transitions with the sales team, conducting trainings, and identifying risks to customer satisfaction.
The Software Engineering Manager will lead a high-performing engineering team, overseeing software application design, development, and deployment. This role requires mentoring engineers, fostering continuous improvement, ensuring adherence to best practices, and collaborating with cross-functional teams. The manager is expected to stay updated on industry trends to maintain competitive software solutions.