Senior Product Manager - Customer Data Platform

Posted 7 Hours Ago
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New York, NY, USA
In-Office
210K-400K Annually
Senior level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
To unleash a world of possibilities by unlocking the moment that matters most
The Role
Lead product strategy and roadmap for Rokt's Customer Data Platform, focusing on AI-enabled data quality, anomaly detection, real-time observability, and enterprise-grade integrations. Drive cross-functional delivery, align stakeholders and execs, define OKRs, and ensure platform reliability for Rokt's ML stack and top partner clients.
Summary Generated by Built In

About Rokt

Rokt is an ecommerce technology company with the mission of making every transaction more relevant. The Rokt Ecommerce Network leverages proprietary machine learning recommendation systems, powering billions of transactions for hundreds of millions of customers, and is trusted to do this by companies like Live Nation, Fanatics, Macy’s, AMC Theatres, PayPal, Uber, Hulu, Staples, Albertsons and HelloFresh.

We're Looking for a Senior Product Manager

Compensation:

Target total compensation ranges from $335k - $400k, comprised of a fixed annual salary of $210k - $260k, plus employee equity plan grant. In addition, you will receive world-class employee benefits.

The Role:

We’re looking for a talented and driven Senior Product Manager to join our  Customer Data Platform (CDP) product team.  In addition to serving as the CDP platform for many of the world’s top consumer brands, we operate the user data platform for Rokt’s AI engine.   

You will own capability and feature roadmaps which enable machine-learning and real time personalization, including data quality and observability efforts (ML-powered anomaly detection, threshold alerting, real-time observability) and maturing the platform as reliable core infrastructure for both Rokt’s internal AI/ML stack and enterprise clients.
Responsibilities

  • Own and drive AI-enabling product strategy for Rokt’s Customer Data Platform — ensuring the platform delivers high-quality, high-fidelity data signals that improve advertiser match rates, attribution accuracy, and ROAS across channels.
  • Lead the roadmap for AI-powered data quality: design and ship advanced anomaly detection, threshold alerting, and real-time self-service monitoring dashboards that proactively surface data quality issues before they degrade downstream model performance.
  • Define the roadmap for advanced observability: third-party monitoring integrations and pipeline anomaly detection, meeting the enterprise-grade infrastructure expectations of Rokt’s Top 200 Partner clients.
  • Set vision and lead a cross-functional team of engineers and designers to deliver the Core CDP roadmap on time with excellent execution.
  • Ensure alignment with senior stakeholders and executives across departments; make critical decisions to steer the platform as Rokt’s AI stack scales.
  • Define and achieve OKRs across AI observability, data quality, integration coverage, and platform reliability.

Requirements

  • 6+ years of experience in technical roles within high-technology companies.
  • 3+ years of product management experience, ideally owning data infrastructure or AI/ML-adjacent products.
  • Deep experience with AI/ML platforms, data pipelines, or ML infrastructure — you understand what “good” training data looks like and how data quality directly impacts model performance and advertiser outcomes.
  • Hands-on experience with anomaly detection, data observability tools, or AI-driven monitoring products (e.g., Monte Carlo, Bigeye, or similar).
  • Demonstrated ability to lead cross-functional teams, mentor junior product managers, and drive cross-organizational efforts to achieve business objectives.
  • Strong preference for deep experience in one or more of: Adtech, Cloud Data Warehouse, Identity Resolution, Data Science, or AI/ML.
  • Ability to collaborate with engineers on technical architecture decisions (e.g., ML pipeline design, event forwarding prioritization) as well as leading commercial conversations with clients and vendors.

Benefits

  • Equity in a profitable, fast-growing company approaching $1 Billion in revenue. 
  • Fully funded health insurance.
  • Company matching on 401k contributions (up to 4% of annual salary)
  • Catered lunch daily, stocked pantry & fridges
  • Dog-friendly office
  • Generous allowances for wellness, technology, mobile, and transit.
  • Extra leave (bonus annual leave, sabbatical leave etc.) 

We believe we're better together and are in the office most days (4 days per week). We also understand that you need to balance your life and your commitments so you have the flexibility to manage your own hours.
We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test and an untimed personality profile, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps

Skills Required

  • 6+ years of experience in technical roles within high-technology companies.
  • 3+ years of product management experience, ideally owning data infrastructure or AI/ML-adjacent products.
  • Deep experience with AI/ML platforms, data pipelines, or ML infrastructure and understanding of training data quality impacts.
  • Hands-on experience with anomaly detection, data observability tools, or AI-driven monitoring products (e.g., Monte Carlo, Bigeye).
  • Demonstrated ability to lead cross-functional teams, mentor junior product managers, and drive cross-organizational efforts.
  • Deep experience in one or more of: Adtech, Cloud Data Warehouse, Identity Resolution, Data Science, or AI/ML.
  • Ability to collaborate with engineers on technical architecture decisions and lead commercial conversations with clients and vendors.

What the Team is Saying

Jon Humphrey
Julie Kremer
Shenika Louis
Nao Kobayashi
Dan

Rokt Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes multiple medical options with a zero‑cost monthly premium choice in the U.S., plus dental, vision, and mental‑health support through programs like Modern Health and a global EAP. Wellness resources and allowances, plus access to One Medical and family‑building partners in the U.S., reinforce breadth beyond core insurance.
  • Retirement Support U.S. employees are eligible for a dollar‑for‑dollar 401(k) match up to 4%, and all employees receive equity ownership. Financial planning tools and access to advisors are also described as part of the package.
  • Leave & Time Off Breadth The handbook outlines 20 paid days off with up to five bonus “High Five” days, a company holiday shutdown in late December/early January, and paid community service days. Paid parental leave of 16 weeks and references to sabbatical and other leaves extend the time‑off offering.

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The Company
HQ: New York, NY
800 Employees
Year Founded: 2012

What We Do

Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment. Rokt’s AI Brain and Ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies including Live Nation, Macy’s, Fanatics, AMC Theatres, PayPal, Uber, Hulu, Staples, Albertsons and HelloFresh. Headquartered in New York City, Rokt has offices across North America, Europe, and the Asia-Pacific region. To learn more, visit Rokt.com.

Why Work With Us

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

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Rokt Offices

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We believe we are better together. We spend most of our time in the office (most teams are 4 days a week). One week per quarter, you also have the flexibility to work from anywhere.

Typical time on-site: None
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