Senior Manager, Mobile Digital Experience

Posted Yesterday
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Stamford, CT, USA
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Lead strategy and execution of mobile sales features on Spectrum.com. Manage product and delivery teams, define roadmaps and backlogs, collaborate cross-functionally, run experimentation and A/B tests, use analytics and AI tools to optimize mobile shopping and checkout, and ensure release readiness and risk management.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you have a passion for shaping seamless mobile shopping journeys and leading teams to deliver innovative digital solutions? As Senior Manager, eCommerce Mobile Digital Experience at Spectrum, you'll oversee the strategy and execution of mobile sales features on Spectrum.com, ensuring customers can easily explore, evaluate, and purchase mobile products. Your leadership will accelerate our digital growth and enhance how millions of customers interact with Spectrum every day.
How You'll Make an Impact
  • Lead the execution and enhancement of mobile sales features and capabilities across Spectrum.com
  • Manage and mentor a team of product managers and delivery professionals to drive exceptional mobile experiences
  • Translate business goals into actionable delivery plans, roadmaps and prioritized team backlogs
  • Collaborate with Engineering, UX, Marketing, Sales and Analytics to deliver high-quality releases while maintaining speed and customer satisfaction
  • Drive continuous improvement in mobile shopping and checkout flows through experimentation, testing and optimization
  • Use analytics and AI-enabled tools to identify friction points, validate feature performance and scale successful initiatives
  • Ensure strong delivery practices including documentation, release readiness, risk management and effective communication with stakeholders

Working Conditions
  • Office environment (four days onsite/one day remote)

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree or equivalent experience

Experience
  • Demonstrated experience delivering eCommerce mobile experience
  • Wide breadth of ecommerce and digital product experirence from varied industries
  • Prior experience leading people or delivery teams in a product or digital environment
  • Strong experience delivering customer-facing features within an Agile operating model
  • Experience partnering cross-functionally with Sales, Marketing, UX, Engineering and Analytics

Skills
  • Familiarity with mobile sales, subscription products or device-driven purchase journeys
  • Experience with experimentation, A/B testing and optimization frameworks
  • Data-driven mindset with an ability to use insights for prioritization and iteration
  • Demonstrated use of AI or automation tools to improve productivity, insight generation or decision-making

Preferred Qualifications
Education
  • Advanced degree preferred

Experience
  • Experience supporting eCommerce or subscription-based businesses
  • Background working on high-traffic consumer websites or mobile-first experiences
  • Experience partnering across marketing, sales, product, UX, analytics and technology teams

Skills
  • Experience in wireless, telecom or subscription-based businesses
  • Experience optimizing multi-step checkout or device selection flows
  • Familiarity with CMS-driven platforms and content-heavy environments

#LI-LB1
MST615 2026-75928 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree or equivalent experience
  • Demonstrated experience delivering eCommerce mobile experience
  • Wide breadth of ecommerce and digital product experience from varied industries
  • Prior experience leading people or delivery teams in a product or digital environment
  • Strong experience delivering customer-facing features within an Agile operating model
  • Experience partnering cross-functionally with Sales, Marketing, UX, Engineering and Analytics
  • Familiarity with mobile sales, subscription products or device-driven purchase journeys
  • Experience with experimentation, A/B testing and optimization frameworks
  • Data-driven mindset with an ability to use insights for prioritization and iteration
  • Demonstrated use of AI or automation tools to improve productivity, insight generation or decision-making
  • Advanced degree
  • Experience supporting eCommerce or subscription-based businesses
  • Background working on high-traffic consumer websites or mobile-first experiences
  • Experience partnering across marketing, sales, product, UX, analytics and technology teams
  • Experience in wireless, telecom or subscription-based businesses
  • Experience optimizing multi-step checkout or device selection flows
  • Familiarity with CMS-driven platforms and content-heavy environments

What the Team is Saying

Eilisa
Stephanie
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Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support 401(k) match is dollar-for-dollar up to 6% of pay, plus an additional 3% company contribution for most employees, creating up to 9% in annual employer retirement funding. This structure provides meaningful, predictable long-term savings support.
  • Affordable Benefits Medical, dental, and vision options are positioned as affordable, with the company absorbing annual cost increases for the past 12 years to keep employee premiums lower. 24/7 EAP counseling expands access to no-cost mental health support.
  • Parental & Family Support Six weeks paid parental leave (14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption and surrogacy indicate strong family-building support. These benefits complement standard PTO and paid holidays that increase with tenure.

Spectrum Insights

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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