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The Role
Lead BI strategy and execution for Customer Insights and Marketing Operations. Manage a team to deliver self-service reporting, data governance, data architecture, pipelines, and actionable insights. Oversee budgets, hire and develop staff, and align BI investments with business objectives.
Summary Generated by Built In
TITLE: Director, Business Intelligence (Multiple Openings)
LOCATION: Stamford, CT
JOB SUMMARY: Provide strategic solutions for key products and program launches and business problems unique to Marketing Operations, and maintain Business Intelligence (BI) self-service reporting solutions for Customer Insights. Manage associated budgets and processes within BI function. Drive data vision, strategy, execution, as well as ensure that BI goals and technology investments are aligned with company mission, strategy, and objectives. Direct a dedicated team of data professionals that ideate and deliver data and analytics roadmap across the full lifecycle: collection, synthesis, insight, and application, with the goal of driving business success. Deliver strategic thought leadership outwards into the organization (both process and technology) with a particular focus on internal reporting and analysis solutions. Hire and train new employees, conduct performance reviews, and provide leadership and mentoring, as well as technical and personal development programs for team members. Oversee data management, data governance, and maintenance of BI best practices. Create processes and capabilities to feed actionable insights back into departments for continued learning, iteration, and action.
EDUCATION / REQUIREMENTS: Bachelor's degree in Information Technology, Computer Science, Engineering (any), or a related field. 10 years of experience utilizing database technologies Teradata or AWS Redshift, reporting tools MicroStrategy or Tableau, and SQL for data analysis, as well as experience in data modeling, data architecture, and design of data pipelines in large-scale enterprise environments. 8 years of experience managing and supervising a team of at least 5 resources in a cross-functional/matrix environment for successful BI outcomes. 5 years of experience: leading and delivering complex technology engagements with resources in multiple locations; and in full life-cycle solution delivery for data engineering or product development. 3 years of experience identifying opportunities, assisting with return on investment (ROI), and business case development for applying data insights to support business objectives.
Hybrid arrangement is available.
#LI-ML6
BBL715 2026-75558 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
LOCATION: Stamford, CT
JOB SUMMARY: Provide strategic solutions for key products and program launches and business problems unique to Marketing Operations, and maintain Business Intelligence (BI) self-service reporting solutions for Customer Insights. Manage associated budgets and processes within BI function. Drive data vision, strategy, execution, as well as ensure that BI goals and technology investments are aligned with company mission, strategy, and objectives. Direct a dedicated team of data professionals that ideate and deliver data and analytics roadmap across the full lifecycle: collection, synthesis, insight, and application, with the goal of driving business success. Deliver strategic thought leadership outwards into the organization (both process and technology) with a particular focus on internal reporting and analysis solutions. Hire and train new employees, conduct performance reviews, and provide leadership and mentoring, as well as technical and personal development programs for team members. Oversee data management, data governance, and maintenance of BI best practices. Create processes and capabilities to feed actionable insights back into departments for continued learning, iteration, and action.
EDUCATION / REQUIREMENTS: Bachelor's degree in Information Technology, Computer Science, Engineering (any), or a related field. 10 years of experience utilizing database technologies Teradata or AWS Redshift, reporting tools MicroStrategy or Tableau, and SQL for data analysis, as well as experience in data modeling, data architecture, and design of data pipelines in large-scale enterprise environments. 8 years of experience managing and supervising a team of at least 5 resources in a cross-functional/matrix environment for successful BI outcomes. 5 years of experience: leading and delivering complex technology engagements with resources in multiple locations; and in full life-cycle solution delivery for data engineering or product development. 3 years of experience identifying opportunities, assisting with return on investment (ROI), and business case development for applying data insights to support business objectives.
Hybrid arrangement is available.
#LI-ML6
BBL715 2026-75558 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Engineering or related field
- 10 years experience with Teradata or AWS Redshift
- 10 years experience with MicroStrategy or Tableau
- 10 years experience using SQL for data analysis
- Experience in data modeling, data architecture, and design of data pipelines in large-scale enterprise environments
- 8 years managing and supervising a team of at least 5 resources in a cross-functional/matrix environment
- 5 years leading and delivering complex technology engagements with distributed resources and full life-cycle solution delivery for data engineering or product development
- 3 years identifying opportunities and assisting with ROI and business case development for data insights
What the Team is Saying
Eilisa
Group Vice President, Service Delivery Applications
Stephanie
Sr. Director, Video Tools & Automation
Raquenel
Senior Director, Product Insights
Mary
GVP, Network Security Operations
Kat K.
Director of Field Operations
Spectrum Compensation & Benefits Highlights
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Retirement Support — 401(k) match is dollar-for-dollar up to 6% of pay, plus an additional 3% company contribution for most employees, creating up to 9% in annual employer retirement funding. This structure provides meaningful, predictable long-term savings support.
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Affordable Benefits — Medical, dental, and vision options are positioned as affordable, with the company absorbing annual cost increases for the past 12 years to keep employee premiums lower. 24/7 EAP counseling expands access to no-cost mental health support.
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Parental & Family Support — Six weeks paid parental leave (14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption and surrogacy indicate strong family-building support. These benefits complement standard PTO and paid holidays that increase with tenure.
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The Company
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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