At Spectrum, data is the key to great customer experiences. Just ask Keith Neubert, VP of digital platforms agency, agency news and sports. His team’s goal is to understand every aspect of a product’s quality and engagement, which means they spend a good portion of their time architecting and planning each product’s instrumentation. “We’re regularly reviewing the results of an experience, an AB test or a quality score and discussing which way to go next,” Neubert said. “It truly is a collaborative process across our team when it comes to data.”
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Information Technology • Internet of Things • Mobile • On-Demand • Software
Prospect and acquire small business clients within an assigned territory by conducting consultative needs analyses and selling Spectrum Business communication solutions, including data, phone, video, and mobile services. Manage leads through close, maintain accurate CRM records, coordinate order execution, and support customer satisfaction. This is a daily field-based outside sales role requiring frequent driving and walking, with occasional office work.
Information Technology • Internet of Things • Mobile • On-Demand • Software
Manages and coaches a team of business Account Executives serving small and medium-sized businesses. Responsibilities include achieving sales targets, developing territory plans, monitoring sales funnels, recruiting and training staff, resolving customer issues, ensuring reporting accuracy, and maintaining knowledge of telecommunications products, market trends, and competitors. The role spends approximately 80% of its time supporting the team in the field and 20% on office administration.
Information Technology • Internet of Things • Mobile • On-Demand • Software
Leads a business-to-business sales team serving small and medium-sized businesses. Responsibilities include coaching Account Executives, managing territory plans and sales goals, monitoring sales funnels, recruiting and training staff, resolving customer issues, ensuring reporting accuracy, and maintaining knowledge of telecommunications products and market competition. The role is field-based 80% of the time and requires telecommunications sales and B2B sales management experience.
