At Spectrum, data is the key to great customer experiences. Just ask Keith Neubert, VP of digital platforms agency, agency news and sports. His team’s goal is to understand every aspect of a product’s quality and engagement, which means they spend a good portion of their time architecting and planning each product’s instrumentation. “We’re regularly reviewing the results of an experience, an AB test or a quality score and discussing which way to go next,” Neubert said. “It truly is a collaborative process across our team when it comes to data.”
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Information Technology • Internet of Things • Mobile • On-Demand • Software
Door-to-door and lobby-sales representative selling communications services to multi-dwelling properties. Meets monthly sales goals, builds relationships with property managers, handles customer issues, completes sales paperwork, collects funds, and works outdoors in varied weather and hours.
Information Technology • Internet of Things • Mobile • On-Demand • Software
Contact customers to initiate and complete mobile and internet activations, troubleshoot device/carrier issues, upsell products, meet daily call and activation targets, document best practices, and escalate complex issues to leadership while maintaining product knowledge and delivering a positive customer experience.
Information Technology • Internet of Things • Mobile • On-Demand • Software
Field-based sales role selling Spectrum Business communications to small businesses. Prospect, consult, close deals across data, phone, video and mobile, track activities in CRM, collaborate for order execution, and provide ongoing customer support.
