Spectrum Jobs

Senior Manager, eCommerce Mobile Digital Experience

Spectrum

Senior Manager, eCommerce Mobile Digital Experience

Posted 20 Days Ago

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Stamford, CT, USA

In-Office

Senior level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Oversee mobile sales features on Spectrum.com, lead product management teams, collaborate cross-functionally, and optimize mobile shopping experiences through analytics and testing.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
This posting has been extended beyond it's anticipated closing date.
Do you have a passion for shaping seamless mobile shopping journeys and leading teams to deliver innovative digital solutions? As Senior Manager, eCommerce Mobile Digital Experience at Spectrum, you'll oversee the strategy and execution of mobile sales features on Spectrum.com, ensuring customers can easily explore, evaluate, and purchase mobile products. Your leadership will accelerate our digital growth and enhance how millions of customers interact with Spectrum every day.
How You'll Make an Impact

Lead the execution and enhancement of mobile sales features and capabilities across Spectrum.com
Manage and mentor a team of product managers and delivery professionals to drive exceptional mobile experiences
Translate business goals into actionable delivery plans, roadmaps and prioritized team backlogs
Collaborate with Engineering, UX, Marketing, Sales and Analytics to deliver high-quality releases while maintaining speed and customer satisfaction
Drive continuous improvement in mobile shopping and checkout flows through experimentation, testing and optimization
Use analytics and AI-enabled tools to identify friction points, validate feature performance and scale successful initiatives
Ensure strong delivery practices including documentation, release readiness, risk management and effective communication with stakeholders

Working Conditions

Office environment (four days onsite/one day remote)

What You'll Bring to Spectrum
Required Qualifications
Education

Bachelor's degree or equivalent experience

Experience

Experience in product management, digital experience or eCommerce
Prior experience leading people or delivery teams in a product or digital environment
Strong experience delivering customer-facing features within an Agile operating model
Experience partnering cross-functionally with Sales, Marketing, UX, Engineering and Analytics

Skills

Familiarity with mobile sales, subscription products or device-driven purchase journeys
Experience with experimentation, A/B testing and optimization frameworks
Data-driven mindset with an ability to use insights for prioritization and iteration
Demonstrated use of AI or automation tools to improve productivity, insight generation or decision-making

Preferred Qualifications
Education

Advanced degree preferred

Experience

Experience supporting eCommerce or subscription-based businesses
Background working on high-traffic consumer websites or mobile-first experiences
Experience partnering across marketing, sales, product, UX, analytics and technology teams

Skills

Experience in wireless, telecom or subscription-based businesses
Experience optimizing multi-step checkout or device selection flows
Familiarity with CMS-driven platforms and content-heavy environments

#LI-LB1
MST615 2026-73591 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

Bachelor's degree or equivalent experience
Experience in product management, digital experience or eCommerce
Prior experience leading people or delivery teams in a product or digital environment
Strong experience delivering customer-facing features within an Agile operating model
Experience partnering cross-functionally with Sales, Marketing, UX, Engineering and Analytics

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — Retirement support includes a 401(k) dollar‑for‑dollar match up to 6% of pay plus an additional 3% company contribution for most employees, effectively up to 9% in company contributions. This structure is consistently highlighted across benefits materials as a core strength.
Affordable Benefits — Medical, dental, and vision coverage offer multiple plan options, with the company stating it has absorbed premium increases for many years to help keep employee paycheck costs stable. 24/7 EAP counseling and company contributions to health accounts on certain plans add to overall affordability.
Wellbeing & Lifestyle Benefits — Free and discounted Spectrum Internet/TV and deep Spectrum Mobile discounts provide meaningful everyday savings tied to the company’s products. Availability varies by service area, but these perks are frequently emphasized as part of total rewards.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.