Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your impact on our mission
We are looking for a highly motivated and analytical Senior Manager, FP&A to support Zocdoc’s R&D and operations teams. In this role, you will use financial and operational insights to guide investment, headcount, and performance decisions. You will partner closely with functional leadership to support strategic planning, resource allocation, and operating efficiency. This role offers an exciting opportunity to shape decision-making in key parts of the business and play a pivotal role in driving financial performance and long-term success.
You’ll enjoy this role if you are…
- A strategic thinker with deep analytical capabilities who turns data into better business decisions
- A strong business partner who builds trusted relationships and helps stakeholders navigate tradeoffs
- A people leader who enjoys coaching and developing others while raising the quality of team output
- Highly organized, with the ability to manage multiple priorities and planning cycles at once
- Comfortable navigating ambiguity, making decisions without a preexisting roadmap, and helping partners focus on what matters most
- A clear communicator who can distill complex concepts into actionable recommendations for different audiences
Your day to day is…
- Lead FP&A business partnership across R&D and Operations, supporting budgets, forecasts, hiring plans, and investment decisions
- Partner closely with functional leaders to understand business drivers, evaluate tradeoffs, and guide resource allocation and prioritization decisions
- Own the planning and forecasting rhythm for supported functions, including timelines, assumptions, stakeholder inputs, and deliverables
- Lead, coach, and develop team members, setting clear priorities and raising the bar on analytical quality, stakeholder partnership, and execution
- Monitor performance against forecasts and targets, proactively identify risks and opportunities, challenge assumptions where needed, and recommend actions to improve outcomes
- Translate complex financial and operational questions into clear analyses, insights, and recommendations for Finance and non-Finance audiences
- Support strategic planning processes, helping partners evaluate investments, prioritize initiatives, and align decisions with company goals
- Improve planning processes, team workflows, and reporting approaches to increase consistency, efficiency, and decision usefulness
- Translating departmental and Finance priorities into clear team plans; managing competing demands by setting expectations, monitoring progress, and addressing risks early
- Leading ad-hoc analyses to support strategic initiatives and leadership priorities, directing the work of individual contributors and ensuring quality and rigor
You’ll be successful in this role if you have…
- 8+ years of total experience in a financial analytical role such as strategic finance, FP&A, corporate finance, investment banking, private equity, or accounting
- 5+ years of experience in FP&A or a comparable finance role in a fast-paced environment
- 2+ years managing people, including responsibility for developing individual contributors, setting expectations, and owning outcomes delivered through a team
- Strong business partnership experience with senior functional leaders, ideally in R&D or Operations
- Expertise in financial modeling and reporting with advanced Excel proficiency
- Strategic mindset with strong problem solving and consistent delivery.
- Experience with FP&A systems and tools such as Planful or similar platforms is a plus
- Excellent communication and presentation skills
- Strong influencing and collaboration skills, with the ability to work effectively across functions and levels of the organization
- Relevant industry exposure in technology, healthcare, and/or consumer marketplaces is a plus
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Skills Required
- 8+ years of experience in financial analytical roles (strategic finance, FP&A, corporate finance, investment banking, private equity, or accounting)
- 5+ years of experience in FP&A or comparable finance role in a fast-paced environment
- 3+ years managing people including developing contributors and owning team outcomes
- Expertise in financial modeling and reporting
- Advanced Excel proficiency
- Strong business partnership experience with senior functional leaders, ideally in R&D or Operations
- Excellent communication and presentation skills
- Strategic mindset with strong problem solving and consistent delivery
- Experience with FP&A systems and tools such as Planful or similar platforms
- Relevant industry exposure in technology, healthcare, and/or consumer marketplaces
What the Team is Saying
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Zocdoc Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, with fully paid employee options for medical, dental, and vision and low- or no-cost plan choices highlighted. Employer contributions and strong plan quality are repeatedly emphasized as standout aspects.
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Affordable Benefits — Health plans are portrayed as low-cost to employees, with fully paid options and substantial employer premium contributions noted. This reduces out-of-pocket expense and increases the perceived value of the package.
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Parental & Family Support — Paid parental leave and fertility/family-planning reimbursement are explicitly included, alongside a strong range of family-oriented benefits. Adoption assistance and related supports are also cited in public benefit descriptions.
Zocdoc Insights
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
