Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your impact on our mission
Zocdoc’s most important asset is our people. As a Lead Technical Recruiter, you’ll play an essential role in our company’s growth by supporting staffing for our growing Technology teams. Your ability to think outside of the box to identify, attract, and close the nation’s best talent, paired with your passion for creating an efficient and highly personalized candidate experience, will impact our employees and patients for years to come.
You’ll enjoy this role if you are…
- A Senior Operational Partner: You view technical recruiting as a business problem to solve. You love sitting down with hiring teams to analyze funnel conversion, eliminate interview bottlenecks, and optimize the end-to-end hiring process.
- A Leader by Example: You take pride in demonstrating recruiting excellence. Peers look to you for advice on stakeholder management, candidate closing mechanics, and complex pipeline problem-solving.
- A High-Velocity Problem Solver: You thrive in a fast-paced, remote environment where you operate with high autonomy. You welcome ambiguity and proactively create order out of complex hiring demands.
- Passionate About Technical Talent & Metrics: You understand technical talent markets, role profiles, leveling, and candidate motivations. You use data to tell stories, manage pipelines, and influence hiring decisions.
- Grounded in Ownership and Humility: You hold yourself to an exceptionally high standard, operate with low ego, and treat candidates, peers, and executive stakeholders with equal respect and dignity.
Your day to day is…
- Operationalizing Technical Hiring: Partnering closely with engineering and technology leaders, hiring managers, and recruiting partners to audit and optimize recruitment workflows, ensuring interview loops are fast, structured, and friction-free.
- Senior Stakeholder Advisory: Acting as a trusted consultant to technology leadership—providing market intelligence, setting realistic pipeline expectations, and using data to solve hiring bottlenecks before they impact product and engineering goals.
- Executing High-Impact Searches: Directly owning end-to-end recruitment for critical positions across all levels, including senior individual contributors and leadership roles from Manager through Director.
- Mentorship & Process Rigor: Coaching and uplifting peers on the recruiting team. You will model best practices for structured interviewing, candidate evaluation, and ATS hygiene.
- Funnel Analytics & Pipeline Health: Leveraging recruiting metrics—such as pass-through rates, time-in-stage, and offer acceptance rates—to track pipeline health, forecast hiring output, and deliver clear reporting to technology leadership.
- Building Inclusive Pipelines: Proactively sourcing and building diverse talent slates, ensuring equal access and an exceptional, personalized candidate experience at every step.
You’ll be successful in the role if you have…
- 6+ years of full-cycle recruiting experience, with a heavy focus on in-house technical recruiting across software engineering, infrastructure, data, security, product, or technology leadership.
- Proven Operational Impact: A track record of identifying inefficiencies in technical hiring processes and implementing solutions that improved speed, quality, or conversion.
- Executive Presence: Demonstrated ability to build trust, establish credibility, and constructively push back on senior technology leaders and executives.
- Technical Recruiting Domain Expertise: Deep familiarity with technical roles, leveling, interview processes, candidate motivations, and competitive technology talent markets.
- Data & ATS Fluency: Expertise using ATS tools such as Greenhouse or Lever and sourcing platforms such as LinkedIn Recruiter or Gem to track funnel metrics and drive data-informed decision-making.
- High Remote Autonomy: A proven track record of managing competing priorities, maintaining clear communication across distributed teams, and driving results independently in a remote environment.
- Mentorship Mindset: Experience guiding, training, or mentoring junior and mid-level recruiters to elevate overall team performance.
Benefits
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice
Skills Required
- 6+ years of full-cycle recruiting experience
- Significant in-house technical recruiting experience across software engineering, infrastructure, data, security, product, or technology leadership
- Track record of identifying and improving technical hiring process inefficiencies
- Ability to build credibility with and constructively challenge senior technology leaders and executives
- Deep knowledge of technical roles, leveling, interview processes, candidate motivations, and technology talent markets
- Expertise using ATS and sourcing tools such as Greenhouse, Lever, LinkedIn Recruiter, or Gem
- Experience managing competing priorities and driving results independently in a remote environment
- Experience guiding, training, or mentoring junior and mid-level recruiters
What the Team is Saying
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Zocdoc Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, with fully paid employee options for medical, dental, and vision and low- or no-cost plan choices highlighted. Employer contributions and strong plan quality are repeatedly emphasized as standout aspects.
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Affordable Benefits — Health plans are portrayed as low-cost to employees, with fully paid options and substantial employer premium contributions noted. This reduces out-of-pocket expense and increases the perceived value of the package.
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Parental & Family Support — Paid parental leave and fertility/family-planning reimbursement are explicitly included, alongside a strong range of family-oriented benefits. Adoption assistance and related supports are also cited in public benefit descriptions.
Zocdoc Insights
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
