Jobs at Zocdoc

Lead Zocdoc's organic social strategy, develop social content, manage community engagement, optimize performance, and align cross-functional efforts to enhance brand perception.

As a Staff Software Engineer for the Data Platform, you will lead the evolution of Zocdoc's data infrastructure, focusing on data contracts, APIs, governance, and platform design for scalable data consumption.

As a CRM Marketing Manager, you will drive the development and execution of impactful marketing campaigns, leveraging data analytics to boost patient engagement and rebookings.

The Staff Software Engineer will design, build, and optimize patient and provider scheduling applications, ensuring scalability and user experience while mentoring other engineers and collaborating with teams.

Lead and grow a marketplace growth analytics team to drive product and marketplace performance. Define success metrics, own experimentation strategy, deliver rigorous analyses (forecasting, causal inference, predictive modeling), partner with Product/Engineering/Finance, and translate insights into prioritized product decisions and reliable reporting. Balance strategic leadership with hands-on analytics and embed measurement into the product development lifecycle.

The Sales Manager for SMB Sales will lead and coach a sales team to drive revenue growth, build strong diverse teams, and communicate effectively across the organization.

The role involves architecting and improving data systems, defining governance standards, optimizing performance, and mentoring engineers in data engineering.

Zocdoc seeks individuals interested in improving healthcare. Connect to explore future roles as the company grows and evolves.

As a Staff Cloud IAM Engineer, you will lead identity and access management strategy, ensuring secure access, automating workflows, and maintaining operational integrity across corporate IT systems.

The Senior Product Designer at Zocdoc leads design projects, crafts user-centered designs, collaborates with teams, and shapes healthcare technology's future.

The Customer Success Manager maximizes provider performance on Zocdoc by understanding their goals, upselling products, and driving overall success.

The Staff Software Engineer will architect and develop systems connecting patients and providers, improve data reliability, and mentor engineers. They will work on generative AI technologies to enhance user experiences.

The Staff Analytics Engineer leads the design and implementation of data solutions, enhancing analytics capabilities across Zocdoc, collaborating with multiple teams to drive strategic insights.

The Senior Technical Specialist will provide technical customer support, troubleshoot issues, maintain documentation, and collaborate with internal teams to enhance customer experience at Zocdoc.

As a Manager of Customer Experience at Zocdoc, you will lead a team to provide top-notch customer service, coach team members, identify business challenges, communicate with leadership, and promote an inclusive workplace culture.

Lead end-to-end product design efforts for a major product, collaborating with cross-functional teams, iterating quickly on complex, data-rich workflows, advocating design decisions, mentoring junior designers, and contributing to design standards and research practices to improve patient-facing healthcare experiences.

The AI Support Operations Manager will improve customer support through AI, optimizing workflows, and ensuring high-quality service across platforms. Responsibilities include designing AI-powered processes, monitoring performance metrics, and collaborating with cross-functional teams.

As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.

As a Commercial Operations & Strategy Manager, you'll drive revenue growth by defining initiatives, analyzing sales data, and supporting sales teams. You'll collaborate across functions, tailor messages for diverse stakeholders, and synthesize complex processes into actionable plans.

As a Senior Enterprise Account Executive, you will manage key client relationships, drive business growth, and collaborate with internal teams to optimize client success in the healthcare marketplace.