Search the 36 jobs at Zocdoc

As a Technical Support Specialist, you will provide customer service and IT support both remotely and on-site, assist users with software and hardware issues, and contribute to operational procedures and troubleshooting. You will maintain documentation, manage IT services, and handle onboarding and off-boarding processes.

As an Inbound Sales Development Representative at Zocdoc, you will manage inbound inquiries from healthcare providers, qualify leads, and collaborate with teammates to achieve sales goals. You will receive coaching, develop sales skills, and contribute to the company's mission to enhance patient experience in healthcare.

The Inbound Sales Development Representative will handle high volumes of inbound inquiries from doctors' offices, qualify leads, and collaborate with the sales team to meet growth targets. The role involves communicating effectively, managing tasks in an organized manner, and innovating outreach strategies to enhance patient experience.

As Senior Director of Customer Experience at Zocdoc, you'll lead a multi-channel service organization and drive customer experience, efficiency, and operational excellence. Your role involves designing strategies based on data insights, collaborating with cross-functional teams, and adopting new technologies to enhance service delivery while fostering a positive team atmosphere.

As the Analytics Director at Zocdoc, you'll lead teams in developing and synthesizing analytical insights that inform product and commercial strategies. You'll collaborate with various stakeholders across the organization to execute analytics projects and provide business performance reporting, ensuring that data products meet the company's strategic needs.

The Engineering Manager will lead the Scheduling team, focusing on product engineering to improve patient access to healthcare. Responsibilities include managing a team of full-stack engineers, collaborating with product management, and fostering an inclusive team culture while delivering high-quality software solutions.

As a Senior Analyst, HRIS at Zocdoc, you will build and configure the HRIS (Workday), collaborating with various teams to enhance system functionality, support users, and improve processes to ensure an excellent employee experience.

Lead an analytics team to develop insights that drive commercial and product strategy. Oversee project execution and coach teams to structure analyses addressing complex business questions, while collaborating with various stakeholders. Manage talent recruitment and development within the analytics group.

As a Senior Revenue Accountant at Zocdoc, you will manage the month-end close process for revenue streams, evaluate new revenue standards, review customer contracts, and maintain compliance with ASC 606. You will also collaborate with various teams to enhance billing systems and support the financial audit process.

As a Staff Software Engineer on the Provider Onboarding team, you will create a next-generation platform for healthcare providers to connect with patients. You will provide technical leadership, mentor engineers, and analyze product challenges while ensuring high-quality onboarding solutions in a fast-paced, collaborative environment.

As a Principal Product Manager at Zocdoc, you will shape product strategies to enhance healthcare experiences by collaborating with diverse teams. Responsibilities include understanding user needs, defining product requirements, presenting to senior leadership, and optimizing operational processes.

As a Senior Associate in Commercial Analytics & Strategy, you will analyze data to provide insights that develop and prioritize the company’s commercial strategy. Your role involves working with various teams to identify business opportunities, monitor trends, coach junior members, and guide decisions based on thorough analysis.

As a Senior Recruiter, you'll manage the end-to-end recruitment life cycle, optimize recruiting processes, and implement talent acquisition strategies while focusing on diversity and inclusion. You will collaborate with hiring managers, track recruiting metrics, and enhance the candidate experience to support company growth.

The Lead Product Analyst at Zocdoc will shape product strategy through data-driven insights and guide development with metrics, analysis, and experiment design. This role involves collaborating with multiple teams to inform product roadmaps, conduct A/B tests, and explore user behaviors.

As the Director of Data & Analytics Engineering at Zocdoc, you will lead analytics and data engineering teams to develop high-quality data assets and tools. You'll set the technical strategy, promote data governance and quality, oversee recruitment, and empower teams to make data-driven decisions while ensuring scalable data infrastructure.

As an Enterprise Account Executive at Zocdoc, you'll serve as a trusted advisor to large clients, managing a book of business worth $5-8M. Your role involves driving client success through strategic conversations, leveraging data for actionable insights, building relationships at the executive level, and ensuring growth through provider expansion and improved booking performance.

As a Senior Marketing Data Scientist at Zocdoc, you will analyze performance data from various marketing channels, forecast marketing initiatives, build scalable solutions, and partner with marketing teams and data engineering to optimize data strategies and inform business decisions.

As an Engineering Manager for the Search Relevance team, you will lead a team of Machine Learning engineers and Data Scientists, improving the healthcare marketplace by enhancing search relevance, collaborating with product teams, and cultivating an inclusive engineering culture.

As a Principal Marketing Data Scientist at Zocdoc, you will lead high-priority analytics projects, analyze marketing performance data, forecast initiatives, and partner with marketing teams to optimize strategies using your expertise in Python/R and various digital marketing tools.

Zocdoc is looking for individuals interested in improving the future of healthcare. They welcome general applications even if there are no current openings that match the applicant's interests. The company is mission-driven and dedicated to empowering patients.