Jobs at Zocdoc

Own and develop Zocdoc’s provider-facing WordPress website, including CMS architecture, custom components, templates, hosting, integrations, landing pages, A/B testing, and lead capture flows. Manage Marketo and Wistia integrations, perform cross-browser and performance QA, resolve issues, and establish scalable web development practices while collaborating with Marketing, Design, Data, product marketing, and external agencies.

Lead the strategy, roadmap, and optimization of Finance Technology supporting strategic finance and FP&A. Own enterprise planning, forecasting, reporting, automation, financial modeling governance, and AI enablement. Translate finance needs into scalable technology solutions while partnering with Finance Systems, Data & Analytics Engineering, HR Systems, IT, and vendors. Evaluate investments, lead planning system implementations, manage cross-functional initiatives, and improve forecast accuracy, productivity, and decision-making.

The Staff Product Manager will own strategy and development of patient-facing advertising, focusing on monetization, revenue growth, and marketplace efficiency while collaborating with cross-functional teams.

The Customer Success Manager maximizes provider performance on Zocdoc by understanding their goals, upselling products, and driving overall success.

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

The job description provides limited role-specific details. The Platform Engineering Manager would presumably lead platform engineering efforts supporting Zocdoc’s digital healthcare marketplace, collaborating with teams to build reliable, scalable infrastructure and platform capabilities.

Lead the technical direction of Zocdoc’s patient acquisition platform, building scalable APIs, microservices, AWS infrastructure, and React experiences. Improve SEO, page speed, system reliability, and patient-facing data access. Collaborate with Product, Design, and Marketing, integrate third-party data and Contentful, apply LLM technology, promote engineering excellence, mentor engineers, and drive AI-focused innovation across distributed teams.

Lead and grow a Data Science team for Provider Products, set analytical direction, own experimentation and measurement, review methods, partner with product and engineering, hire and develop data scientists, standardize analytics and integrate generative AI to improve workflows and outputs.

Lead and build a greenfield marketing measurement function across B2C and B2B. Own attribution, incrementality, MMM, MTA, LTV, and experimentation; hire and mentor data scientists; partner with marketing leadership to turn statistical results into investment decisions; integrate measurement with data platform and GenAI tools.

Lead architecture and implementation of Zocdoc's interoperability platform integrating 170+ EHRs. Drive a rearchitecture for real-time, fail-fast syncs, design abstractions/APIs for other teams, ship production code, mentor engineers, and influence product and technical strategy to improve reliability, scalability, and developer productivity across the integration stack.

Zocdoc is seeking applicants for diverse roles in improving healthcare. Candidates can express interest in various product-related positions.

Lead and develop an enterprise sales team to acquire, grow, and retain health system customers. Build commercial strategy, coach sellers on account planning and negotiations, drive data-informed revenue growth, recruit and retain sales talent, and align cross-functional teams to scale repeatable processes and improve customer outcomes.

Design, build, and operate Zocdoc's internal developer platform, CI/CD pipelines, and developer tooling to improve developer productivity, safety, and reliability. Collaborate across teams to deliver platform investments end-to-end, drive adoption, advance AI-assisted development capabilities, mentor engineers, and ensure platform patterns meet security and compliance requirements.

Zocdoc seeks driven individuals interested in improving healthcare. The role involves engaging with potential applicants and aligning interests with future job opportunities.

Lead design direction across complex, multi-team product areas for Zocdoc's marketplace and provider surfaces. Define systems-level experience architecture, evolve design systems and AI-native workflows, mentor designers, partner with product and engineering, and drive strategy-to-shipped outcomes affecting millions of patients and providers.

Lead Zocdoc's organic social strategy, develop social content, manage community engagement, optimize performance, and align cross-functional efforts to enhance brand perception.

Lead consumer marketplace product strategy and execution to improve patient access and in-network coverage. Conduct user research, build long-term vision, collaborate cross-functionally with engineering, design, operations, trust & safety, UXR, and PMM, and drive data-informed decisions to deliver scalable product outcomes.

Manage and optimize paid social campaigns (primarily in Meta Ads Manager), support budgeting and pacing, perform QA and troubleshooting, run A/B tests, analyze performance, and coordinate with Creative, Brand, and Analytics to improve campaign results and expand testing to TikTok and other platforms.

Lead Product Designer will own end-to-end partner-facing design for Care Access Network, crafting dashboards, workflows, reporting, and rapid prototypes to support strategic partnerships, influence product strategy, and mentor other designers. Role blends consultative client-facing work, systems thinking, and AI-native prototyping to help partners imagine future opportunities and align cross-functional teams.

Staff Software Engineer leading insurance and cost-transparency features for a healthcare marketplace. Responsibilities include technical leadership, system design, roadmap ownership, hands-on development with C#, React, and AWS, mentoring engineers, improving engineering practices, collaborating cross-functionally, and delivering scalable, highly available products. The role requires strong product judgment, distributed backend systems expertise, developer productivity improvements, and experience working with third-party vendors and data providers.