Jobs at Zocdoc

The Staff Software Engineer will design, build, and optimize patient and provider scheduling applications, ensuring scalability and user experience while mentoring other engineers and collaborating with teams.

The role involves utilizing data and AI to improve operational processes, automate tasks, analyze data using SQL, and collaborate across teams.

Lead technical direction and build scalable APIs, microservices, and full-stack solutions to improve user acquisition and engagement. Drive SEO, page speed, AI/LLM initiatives, mentor engineers, and collaborate with Design, Product, and Marketing to deliver measurable growth for Zocdoc's marketplace.

As a Recruiter and Sourcer, you'll manage recruiting pipelines, engage candidates, and collaborate with stakeholders to create effective recruitment strategies, focusing on building diverse and inclusive teams.

Zocdoc seeks individuals interested in improving healthcare. Connect to explore future roles as the company grows and evolves.

The Senior Product Designer at Zocdoc leads design projects, crafts user-centered designs, collaborates with teams, and shapes healthcare technology's future.

The Staff Software Engineer will architect and develop systems connecting patients and providers, improve data reliability, and mentor engineers. They will work on generative AI technologies to enhance user experiences.

As a Staff Software Engineer, you will design, build, and optimize healthcare applications while mentoring engineers and collaborating with cross-functional teams to improve patient and provider experiences.

Lead enablement strategy for Local Sales (SMB): design and deliver onboarding and ongoing programs, build playbooks and AI-enabled workflows, partner with Sales Leadership and cross-functional teams, and measure impact on ramp, access, and conversion metrics.

As Team Lead for Trust & Safety Operations, you'll ensure the integrity of Zocdoc's marketplace, managing AI-assisted workflows and providing coaching to the team.

Lead end-to-end product design efforts for a major product, collaborating with cross-functional teams, iterating quickly on complex, data-rich workflows, advocating design decisions, mentoring junior designers, and contributing to design standards and research practices to improve patient-facing healthcare experiences.

Lead and grow a marketplace growth analytics team to drive product and marketplace performance. Define success metrics, own experimentation strategy, deliver rigorous analyses (forecasting, causal inference, predictive modeling), partner with Product/Engineering/Finance, and translate insights into prioritized product decisions and reliable reporting. Balance strategic leadership with hands-on analytics and embed measurement into the product development lifecycle.

As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.

The Manager, Provider Data Operations will lead a team to ensure provider data integrity, drive operational strategies, manage projects, and leverage AI for process automation and improvements.

The AI Support Operations Manager will improve customer support through AI, optimizing workflows, and ensuring high-quality service across platforms. Responsibilities include designing AI-powered processes, monitoring performance metrics, and collaborating with cross-functional teams.

The Provider Data Operations Associate will maintain a database of provider profiles, ensure data accuracy, analyze datasets, and comply with privacy standards, requiring attention to detail and SQL skills.

As a Senior Partner Engineer, you will enhance partner implementations by advising on API usage, improving scheduling interoperability, and mentoring engineers, focusing on EHR/PMS integration.

As a Commercial Operations & Strategy Manager, you'll drive revenue growth by defining initiatives, analyzing sales data, and supporting sales teams. You'll collaborate across functions, tailor messages for diverse stakeholders, and synthesize complex processes into actionable plans.

As an Integration Health Engineer, you'll ensure system integrations are stable, troubleshoot API failures, optimize performance, and monitor system health.

Zocdoc seeks to connect with candidates interested in improving healthcare. This general interest role emphasizes collaboration and innovation.