Zocdoc Offices

Designs and operates observability, automation, infrastructure as code, CI/CD, and reliability practices for distributed AWS systems. Partners with engineering teams to improve service visibility, scalability, performance, networking, deployment safety, incident response, and operational ownership. Participates in on-call rotations, leads incident response when needed, and drives blameless post-mortem remediation. Develops reusable platform standards for containers, service communication, secrets, routing, and production readiness.

Staff Software Engineer responsible for designing and developing backend services, APIs, and data models powering healthcare scheduling and availability systems. The role leads architecture for complex, scalable scheduling logic, drives cross-team technical initiatives, ensures operational excellence, collaborates with product and design teams, mentors engineers, and contributes to engineering quality. Primary technologies include C#/.NET and AWS, with opportunities to work across the stack using React and TypeScript.

Own full-cycle technical recruiting for engineering, infrastructure, data, security, product, and technology leadership roles. Partner with hiring managers, develop sourcing strategies, build diverse pipelines, advise on talent markets and assessments, close candidates, and improve recruiting processes. Use funnel analytics and ATS and sourcing tools to monitor pipeline health, improve hiring efficiency, and deliver an inclusive candidate experience.