- Manage a portfolio of customer accounts and drive timely collection of outstanding receivables.
- Monitor aging reports, identify delinquent accounts, and execute collection strategies.
- Engage directly with customers to resolve payment disputes and secure payment commitments.
- Partner with Sales, Operations, and Finance teams to address billing and account-related issues.
- Support credit reviews and customer account management activities.
- Prepare and analyze AR, collections, and aging reports.
- Maintain accurate customer records within Oracle or equivalent ERP systems.
- Identify process improvement opportunities and support credit and collections initiatives.
- Provide guidance and support to team members as required.
- Ensure compliance with company policies, internal controls, and the UL Solutions Code of Conduct.
QUALIFICATIONS
- Diploma or Bachelor's Degree in Accounting, Finance, or a related discipline.
- 1 to 3 years of experience in Accounts Receivable, Credit Control, Collections, or Order-to-Cash functions.
- Strong understanding of AR processes, collections practices, and customer account management.
- Experience working directly with customers to resolve payment and collections issues.
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Experience with Oracle or similar ERP systems.
- Strong communication, stakeholder management, and problem-solving skills.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Willing to travel to Taiwan and other countries occasionally, approximately 1-2 times per year.
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Skills Required
- Diploma or Bachelor's degree in Accounting, Finance, or a related discipline
- 1 to 3 years of experience in Accounts Receivable, Credit Control, Collections, or Order-to-Cash functions
- Strong understanding of accounts receivable processes, collections practices, and customer account management
- Experience resolving payment and collections issues directly with customers
- Proficiency in Microsoft Excel and Microsoft Office applications
- Experience with Oracle or similar ERP systems
- Strong communication, stakeholder management, and problem-solving skills
- Ability to manage multiple priorities and work independently in a fast-paced environment
- Willingness to travel to Taiwan and other countries occasionally
What the Team is Saying
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UL Solutions Compensation & Benefits Highlights
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Retirement Support — Retirement programs are characterized as a standout, with a strong 401(k) match and additional company contributions noted. Feedback suggests the plan design compares well within the overall package.
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Leave & Time Off Breadth — Paid vacation/PTO, sick time, floating holidays, and two paid volunteer days are available, alongside parental and family leave. Feedback suggests the time-off structure is competitive and scales with tenure or role.
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Healthcare Strength — Multiple medical plan options with HSA/FSA, plus dental, vision, life, disability, and EAP resources indicate broad coverage. Feedback suggests access and choice are solid even if costs vary by plan and situation.
UL Solutions Insights
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
