Senior Business/Industry Technical Advisor- ComplianceWire®

Posted 23 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote or Hybrid
120K-160K Annually
Senior level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Our mission is to make the world a safer, more secure and sustainable place.
The Role
Lead client consulting for ComplianceWire LMS: roadmap, implementations, system administration, training, and process reengineering for life-science clients. Develop consulting products, support pre-sales, manage multiple engagements, and run pilots to improve compliance and training programs.
Summary Generated by Built In
JOB DESCRIPTION
The Senior Business/Industry Advisor position is responsible for delivering consultative solutions in support of UL Solutions' compliance and learning management system, ComplianceWire®. This is a highly visible role working with potential and existing clients and providing deep expertise in strategic road-mapping, tactical planning, business process reengineering, system implementations, system administration, training program development, and industry best practices for driving culture, primarily in the Life Science Industry.
In addition to leading client consulting engagements, this role will work closely with Sales, Marketing, and/or Product Development to develop and document new consulting services products based on changing market conditions, with particular emphasis on solution ideation, design, testing and implementation. This position will also involve the planning, design and execution of pilot programs.
RESPONSIBILITIES
  • Provide Subject Matter Expertise on the best practices, configuration optimization, and system governance of the ComplianceWire LMS.
  • Provide pre-sales analysis/support, elicit client requirements using client meetings, system/document analysis, requirements workshops, etc. and prepare customized Statements of Work (SOW) for required consulting engagements.
  • Engage in strategic conversations regarding UL Solutions capabilities and benefits with prospective and/or existing customer constituents.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, synthesize from high-level concepts and/or granular details to a general understanding of client business requirements, distinguishing user requests from the underlying true needs.
  • Work in cross-functional teams or independently to deliver the consulting solutions consistently and successfully for clients.
  • Provide system administration support and training, to both individual users and large client groups.
  • Manage multiple engagements simultaneously.
  • Develop trusting relationships with client and internal UL Solutions personnel.
  • Possess strong leadership skills and be interested in growth and development.

QUALIFICATIONS
  • Minimum of seven (7) years of experience working in compliance-based, GxP business environments in the medical device, pharmaceutical, biotechnology, and/or biomedical industry.
  • Thorough understanding and knowledge of the regulations, principles and best practices that guide the customer's business solutions in this business sector.
  • Platform knowledge - understand LMS solutions that can be tailored to clients' needs and linked to resident client systems (Quality, HR, Manufacturing, etc.).
  • Experience in business-to-business consulting and/or relevant functional experience in the implementation and/or management of systems in a validated environment, particularly in the life sciences industry.
  • Experience with training processes and standards required by a company regulated by the FDA preferred.
  • Knowledge of Software Development Life Cycle (SDLC) for software applications serving compliance-based business functions.
  • Excellent presentation, verbal, and written communication skills along with the ability to interact professionally with a diverse groups, executives, managers, and subject matter experts.
  • Bachelor's degree required, a master's degree is preferred.
  • Ability to travel up to 50%, as required, by the Business.

We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $120,000- $160,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 10% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.

Skills Required

  • Minimum of seven (7) years of experience in compliance-based, GxP business environments (medical device, pharmaceutical, biotechnology, biomedical).
  • Thorough understanding of regulations, principles, and best practices guiding life-science business solutions.
  • Platform knowledge of LMS solutions and ability to tailor/integrate with client systems (e.g., Quality, HR, Manufacturing).
  • Experience in B2B consulting and implementation/management of systems in a validated environment, particularly in life sciences.
  • Experience with training processes and standards required by FDA-regulated companies.
  • Knowledge of Software Development Life Cycle (SDLC) for compliance-focused software applications.
  • Excellent presentation, verbal, and written communication skills; ability to interact with executives, managers, and subject matter experts.
  • Bachelor's degree.
  • Master's degree.
  • Ability to travel up to 50% as required by the business.

What the Team is Saying

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UL Solutions Compensation & Benefits Highlights

  • Strong & Reliable Incentives Incentive pay is positioned as broad-based, with UL stating all employees are eligible for an annual performance bonus across regions. This universal design creates a consistent incentive foundation regardless of role or country.
  • Retirement Support Retirement offerings are described as strong, featuring a 401(k) with matching up to a total 5% and an additional 4% company retirement contribution after the first year in U.S. materials. Employees also reference access to an employee stock purchase plan in the U.S. and many major operating regions.
  • Healthcare Strength Health coverage breadth includes medical, dental, and vision with U.S. plans noting the company pays over 75% of medical premiums and offers PPO and HDHP options. Supportive programs like FSAs/HSAs, disability, life insurance, EAP, and mental‑health resources are frequently cited.

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The Company
HQ: Chicago, IL
15,000 Employees
Year Founded: 1894

What We Do

A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Why Work With Us

Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.

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UL Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Depending on the role we offer hybrid or remote opportunities.

Typical time on-site: Flexible
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