Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact On Our Mission
Zocdoc’s most important asset is our people. As a Senior Analyst, HRIS you’ll play a meaningful role in building and configuring our HRIS (Workday). You’ll work closely with the broader People team, including Shared Services, Recruiting, HRBPs and Finance teams with the functional and technical skills to roll out and maintain sustainable solutions within our HR systems.
You’ll Enjoy This Role If You Are…
- A quick learner and thrive in a fast-paced environment
- Personally motivated by critical thinking and improving processes
- A detail-oriented team player with the ability to work independently and manage confidential information in a professional manner
- The kind of person who can approach a problem, think through system functionality and key business impacts and propose a business workflow to solve it
- Serious about your work, but not about yourself
Your Day To Day Is…
- Design and maintain scalable and efficient system processes that support our rapid growth while delivering an excellent manager and employee experience
- Configure and maintain Workday reports, dashboards, and security management
- Partner with business and technical teams about business process design and configuration (examples include job profiles, location, one-time payments) and maintenance
- Provide functional support for end-users helping troubleshoot and resolve system issues
- Provide training, demonstrations and documentation to business stakeholders with regard to our Workday HRIS
- Evaluate HRIS needs and propose new or modify existing HRIS functionality to meet changing demands
- Respond to employee inquiries, support People team cross-functions with transactional management
You’ll Be Successful In This Role If You Have…
- Meaningful (4+ years) experience with Workday (Core HCM, Report Writing, Security Management) (Preferred, Advanced Compensation and Prism Analytics)
- Workday HCM Certification (Preferred)
- A fundamental understanding of day-to-day HR processes and annual programs (e.g. Compensation Cycles)
- Have a basic understanding of Integrations
- Project management and cross-functional team collaboration experience
- Excellent analytical and problem-solving skills and can adapt to changing requirements and manage multiple priorities concurrently
Benefits
- An incredible team of smart and supportive people
- A competitive compensation package, including attractive medical insurance
- Amazing perks – think catered lunch every day, Ping Pong, etc.
- Daycare/creche facility for kids
- The chance to create a better healthcare experience for millions of patients!
- Corporate wellness programs with Headspace & BetterLYF
- Cellphone and wifi reimbursement
- Competitive parental leave
- Sabbatical leave (over 5 years)
- Annual sponsored health check-ups
- Zocdoc is certified as a great place to work in 2023-2024
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Top Skills
What the Team is Saying
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What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
