About monday.com
monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
About the Team
The P&I (People & Interactions) team owns the communication and interaction layer of monday.com. That includes the notifications pipeline, updates and communication infrastructure, email delivery, integrations with third-party platforms, and form-building and submission functionality. We already ship AI features including Write with AI, Updates AI Summarizer, Quick Reply with AI, and AI Form Builder, and we're expanding this surface significantly. Our systems process tens of millions of events per day, serving 200,000+ customers, which means scale, latency, and reliability are constant engineering challenges with real user impact.
About the Role
Design, build, and ship AI-powered features in the communication and notifications domain
Architect and improve high-throughput async systems and drive performance and reliability at scale through lasting architectural improvements
Work across the stack using modern technologies to create delightful user experiences
Collaborate with product, design, and cross-functional teams to ship customer-facing AI experiences
Shape technical direction: API design, AI model integration patterns, and the evolution of our event-driven architecture
Requirements
5+ years of software engineering experience, with a track record of shipping production features at scale
Proficiency in server-side and client-side development - TypeScript, Node.js, React, or similar technologies
Experience building and operating distributed, event-driven systems and background workers at scale
Strong observability mindset - you can trace a latency or reliability issue end-to-end using logs, metrics, and traces
Drive engineering excellence, reliability, and performance across fast-moving codebases
Strong communication skills, team mindset, and empathy
Nice to Have
Hands-on experience integrating LLMs or AI/ML models into production software (prompt engineering, streaming APIs, cost/latency tradeoffs)
Experience building notification systems, or third-party platform integrations at scale
Familiarity with GraphQL APIs, ideally in a federated architecture
Comfortable working across both backend systems and product-facing features
If this sounds like your kind of challenge, we’re looking for a Senior Software Engineer to join us and help shape how millions of people communicate and collaborate at work.
Skills Required
- 5+ years of software engineering experience
- Track record of shipping production features at scale
- Proficiency in server-side and client-side development
- Experience with TypeScript, Node.js, React, or similar technologies
- Experience building and operating distributed, event-driven systems and background workers at scale
- Strong observability skills using logs, metrics, and traces
- Ability to drive engineering excellence, reliability, and performance
- Strong communication skills, team mindset, and empathy
- Hands-on experience integrating LLMs or AI/ML models into production software
- Experience with prompt engineering, streaming APIs, and AI cost and latency tradeoffs
- Experience building notification systems or third-party platform integrations at scale
- Familiarity with GraphQL APIs, ideally in a federated architecture
- Comfort working across backend systems and product-facing features
What the Team is Saying
monday.com Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is highlighted, with multiple plan options and HSA availability. In some cases the employer covers a large share of premiums.
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Retirement Support — Employer 401(k) contributions are explicitly advertised, with automatic contributions described in U.S. postings. This creates a clear baseline of retirement support.
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Parental & Family Support — Fully paid parental leave is prominently featured, with substantial paid time available to both primary and secondary caregivers. This sits alongside paid sick leave and broader time-off provisions.
monday.com Insights
What We Do
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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monday.com Teams
monday.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model.
