Senior Account Executive, Spectrum Community Solutions

Posted Yesterday
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Las Vegas, NV, USA
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Negotiates and documents rights-of-entry and bulk service agreements with multifamily residential properties. Develops market strategies, prepares proposals, contracts, and ROI analyses, manages MDU accounts, addresses competitive threats, and identifies revenue opportunities. Coordinates with internal departments, supports contract administration and acquisitions, maintains customer rates, attends industry events, and may lead a small team. Travel may reach 50% of the time.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Under the supervision of the Sales Manager or Sales Director, this position is responsible for the negotiation and documentation of Rights-of-Entry (ROE) and Bulk agreements with residential MDU properties from developers, builders, property owners and management firms throughout the assigned KMA. However, some negotiations facilitated by the Senior AE may include large clients with property interests in multiple KMA's and states. Additionally, the Senior Account Executive is responsible for preparation and approval of ROI's, proposals and contracts for compliance with Division and Corporate guidelines, and the management of all MDU account relationships. This position may also manage a small team of Account Executives in a Lead capacity along with their own selling responsibilities including responding to competitive threats and problem solving for at-risk complexes.
MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Working with corporate and division leadership, research, develop, and implement market strategies to identify all new MDU projects and PUD and to retain and acquire multi-family project business. May also include selling in the markets of single-family residential project business.
  • Negotiate competitive residential service agreements based on established strategic, financial, legal and operational criteria (i.e. new-build, new construction to include new subdivisions, existing properties, after-the-fact line extension, new properties, bulk-billing, etc.).
  • Prepare ROI's for approval prior to proposals being submitted to prospective properties.
  • Prepare proposals and contracts in accordance with company guidelines.
  • May also provide support for merger and acquisition opportunities including but not limited to due diligence.
  • Through MDU Sales efforts, identify revenue generating opportunities for Charter Communications and provide customer lead opportunity information to the appropriate sales channel within Charter. (i.e. Charter Business for commercial customers.)
  • As appropriate, coordinate with Marketing, Public Affairs, Government Relations, Customer Care, Finance, Operations, and Construction-Engineering Departments.
  • May also manage a small team of Account Executives in a Lead capacity in addition to individual sales performance accountability.
  • Provide weekly status reports to Sales Manager or Director as required.
  • Provide support as necessary to ensure that contract administration function is being maintained.
  • Work with KMA leadership to assure Bulk customers rates are accurately maintained, including processing of rate increase notification.
  • Attend real estate industry association functions, including appropriate trade show participation.
  • Perform other duties as required.

WORKING CONDITIONS
  • Office environment
  • Travel as required may be up to 50% of time. Travel will primarily include day trips with occasional over-night travel required.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Specialized or technical knowledge required
  • High degree of working knowledge and experience with Access Laws and rules (i.e. Rights of Entry or Rights pf Access), FCC requirements (i.e. Inside Wiring Rules) required
  • Experience with Microsoft Office applications required, e.g. Excel, Word and PowerPoint
  • Effective verbal and written communication skills required
  • Ability to initiate and bring closure to negotiations at an executive level is essential
  • Must have effective organizational and project management skills, strategic planning and problem-solving abilities
  • Must feel comfortable communicating with all levels of company employees, vendors/service providers, customers and prospective customers
  • Must have poise and ability to maintain professional demeanor in stressful situations
  • Valid driver's license, satisfactory driving record within Company required standards and auto insurance

Required Education
  • 4-year college degree in business, marketing or related field of study or equivalent work experience

Required Related Work Experience and Number of Years
  • Experience in drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries - 5+
  • Some prior experience in operations, marketing or other aspects of the cable industry.
  • Management or supervisory experience desired for positions where direct reports will be assigned.

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
  • Experience with automated reporting and analysis applications preferred
  • Experience utilizing CRM systems (Salesforce) preferred

#LI-MB9
SAE204 2026-85407 SAE204 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future
  • English proficiency in reading, writing, speaking, and comprehension
  • Working knowledge and experience with access laws, rights of entry or access, and FCC requirements including inside wiring rules
  • Experience with Microsoft Office applications, including Excel, Word, and PowerPoint
  • Effective verbal and written communication skills
  • Ability to initiate and close negotiations at an executive level
  • Organizational, project management, strategic planning, and problem-solving skills
  • Ability to communicate professionally with employees, vendors, customers, and prospective customers
  • Professional demeanor in stressful situations
  • Valid driver's license, satisfactory driving record, and required auto insurance
  • Four-year college degree in business, marketing, or related field, or equivalent work experience
  • Five or more years of experience drafting and negotiating proposals and contracts in cable television, residential property management, or real estate development
  • Prior experience in operations, marketing, or another aspect of the cable industry
  • Management or supervisory experience for positions with direct reports
  • Experience with automated reporting and analysis applications
  • Experience using CRM systems, preferably Salesforce

What the Team is Saying

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Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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