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The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Manages strategic multi-dwelling-unit accounts by implementing marketing programs, promoting Spectrum services, driving product adoption, coordinating upgrades, resolving agreement issues, and maintaining client relationships. The role partners with property teams and sales, identifies new business opportunities, supports contract transitions, and travels throughout an assigned territory to visit properties.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking for a role where your strategic marketing efforts directly shape property success and client satisfaction? At Spectrum, you'll implement exclusive marketing programs, visit properties and collaborate with staff to drive product adoption and performance across multiple portfolios. Your expertise will strengthen our presence in strategic accounts, ensuring lasting impact for both our clients and Spectrum.
How You'll Make an Impact
Working Conditions
What You'll Bring to Spectrum
Required Qualifications
Education
Experience
Skills
Preferred Qualifications
Skills
#LI-RW1
9S1158 2026-85493 9S1158 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Looking for a role where your strategic marketing efforts directly shape property success and client satisfaction? At Spectrum, you'll implement exclusive marketing programs, visit properties and collaborate with staff to drive product adoption and performance across multiple portfolios. Your expertise will strengthen our presence in strategic accounts, ensuring lasting impact for both our clients and Spectrum.
How You'll Make an Impact
- Implement Spectrum's marketing initiatives through onsite collateral, welcome packets and digital campaigns across assigned properties
- Coordinate digital marketing efforts, including promoting Spectrum Internet as an amenity on property websites and digital mover journeys
- Partner with property teams to launch targeted email campaigns to incoming residents and secure upgrades such as Property Management System integration
- Collaborate with sales to transition contract upgrades, amendments and conversions to Spectrum Ready and Quick Connect solutions
- Resolve issues with properties violating Exclusive Marketing Agreements and partner with Client Solutions to renew at-risk or expired agreements
- Serve as primary account owner, driving penetration and maintaining success in existing and new accounts while acting as the day-to-day liaison for client requests
- Identify and evaluate new business opportunities, keeping clients informed of Spectrum's offerings and promotions and ensuring timely follow-up on all leads
Working Conditions
- Field-based role with office reporting as directed by leadership
- Travel required within assigned territory to visit properties
What You'll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree from a four-year college or university or relevant work experience
Experience
- 3+ years in client service and relationship building within cable television, residential property management or real estate development
- Recent experience creating or executing marketing programs with owners of multi-dwelling units
- Familiarity with operations, marketing or other aspects of the cable industry
Skills
- Ability to read, write, speak and understand English
- Effective relationship management and ability to drive results through influence
- Working knowledge of broadband and fiber network, video, voice and mobile technologies
- Strong verbal, written and interpersonal communication skills
- Self-motivated and able to meet deadlines while collaborating cross-functionally
Preferred Qualifications
Skills
- Proficiency with CRM systems, including Salesforce
- Skilled in Microsoft Office, including Excel, Word, PowerPoint and Outlook
- Experience with automated reporting and analysis applications
- Strategic planning expertise
- Effective problem-solving skills
- Experience with artificial intelligence applications
#LI-RW1
9S1158 2026-85493 9S1158 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Skills Required
- Bachelor's degree from a four-year college or university, or relevant work experience
- 3+ years of client service and relationship-building experience within cable television, residential property management, or real estate development
- Recent experience creating or executing marketing programs with multi-dwelling-unit property owners
- Familiarity with operations, marketing, or other aspects of the cable industry
- Ability to read, write, speak, and understand English
- Relationship management skills and ability to drive results through influence
- Working knowledge of broadband, fiber network, video, voice, and mobile technologies
- Strong verbal, written, and interpersonal communication skills
- Ability to work independently, meet deadlines, and collaborate cross-functionally
- Proficiency with CRM systems, including Salesforce
- Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook
- Experience with automated reporting and analysis applications
- Strategic planning expertise
- Effective problem-solving skills
- Experience with artificial intelligence applications
What the Team is Saying
Eilisa
Group Vice President, Service Delivery Applications
Stephanie
Sr. Director, Video Tools & Automation
Raquenel
Senior Director, Product Insights
Mary
GVP, Network Security Operations
Kat K.
Director of Field Operations
Spectrum Compensation & Benefits Highlights
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Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
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Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
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Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.
Spectrum Insights
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The Company
What We Do
At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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Stamford, CT
Atlanta, GA
Austin, TX
Baton Rouge, LA
Charlotte, NC
Chesapeake, VA
Denver, CO
Las Vegas, NV
Los Angeles, CA
Metairie, LA
Oklahoma City, OK
Omaha, NE
Phoenix, AZ
West Warwick, RI
Saint Louis, MO
San Diego, CA
Springfield, VA
Stamford, CT
Tulsa, OK
Wichita, KS
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