Salesforce Administrator - Contract

Posted 9 Hours Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
110K-130K Annually
Mid level
Cloud • Real Estate • Software • PropTech
Help us revolutionize real estate services.
The Role
Manage and optimize the Salesforce platform (Sales Cloud, Marketing Cloud) for Sales and Account Management. Gather requirements, design solutions, manage integrations (ZoomInfo, Teams, Sales Navigator), lead data governance and reporting, automate processes (including AI), support cross-functional projects, and train end users.
Summary Generated by Built In
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. 

The Salesforce Administrator owns the Salesforce platform and all associated applications within the CRM. This role is a sales-focused contributor who leads the administration of our Salesforce instance, ensuring it is scalable, secure, and optimized to drive growth.  The role requires a proactive problem-solver who can bridge the gap between complex business requirements and technical expertise.  The role is a vital member of Lessen’s Revenue Operations Team and works collaboratively with multiple internal departments including Sales, Marketing, Vendor Relations, and Operations to execute our growth plan. 

What You'll Do:

    • Owns the end-to-end Salesforce user experience for the sales and account management organization through the configuration, design, functionality, and end-user support of the Salesforce platform, including SalesCloud and MarketingCloud. 

    • Actively engages with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality. Translates approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency. 

    • Partners with organization leader to document and manage the evolution of the overall Salesforce architecture ensuring scalability, performance and alignment with organizations direction and business objectives. 

    • Collaborates with Sales, Marketing, Operations, and Legal to automate high-friction manual tasks, including the use of AI automation.  Emphasizing the reduction in clicks and redundancy. 

    • Manages the integration of applications connected to Salesforce.com, including but not limited to ZoomInfo, Microsoft Teams, Sales Navigator, and more. 

    • Leads data governance initiatives that underpin our reporting and sales forecasting, delivering a transparent and actionable view of our global sales to the executive suite. 

    • Supports the Enterprise Team (Sales Operations, Marketing, Solution Development, Operations) in cross-functional projects and strategic changes to systems and processes. 

    • Trains sales and account management teams to utilize Salesforce and other related tools through best practices including distribution of created or obtained training materials. 

What You Need:

    • Bachelor’s degree in related field, or equivalent work experience 

    • 4+ years of hands-on Salesforce Administration experience in a sales-focused environment  

    • Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud. 

    • Experience working for a service provider or SaaS technology company strongly preferred 

      • Proficient in Microsoft Office Suite, Smartsheet, and efficiency software such a Microsoft Team and Zoom.   

      • Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud.   

      • Working knowledge of Salesforce Agentforce, Einstein AI; Claude or similar AI tools, ZoomInfo, LinkedIn Sales Navigator, CLM systems, and Salesforce DevOps tools

Why Lessen:
·        Competitive compensation
·        Health, Dental, Vision, Life, Disability options
·        401K retirement savings plan
·        Paid vacation, federal and floating holidays
·        Maternity/Paternity Pay
·        Career advancement opportunities
·        All the tools you'll need to be successful

Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

Skills Required

  • Bachelor's degree in related field or equivalent work experience
  • 4+ years of hands-on Salesforce Administration experience in a sales-focused environment
  • Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud
  • Experience working for a service provider or SaaS technology company
  • Proficient in Microsoft Office Suite, Smartsheet, Microsoft Teams, and Zoom
  • Working knowledge of Salesforce Agentforce, Einstein AI, Claude or similar AI tools, ZoomInfo, LinkedIn Sales Navigator, CLM systems, and Salesforce DevOps tools

What the Team is Saying

Jay Payne
Kirby Pumper
Maya Shea
Jay McKee
Jennifer Gordon
Trevon

Lessen LLC Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage are paired with an employee assistance program offering on‑demand counseling, plus wellness programming/classes. Disability and life insurance are also included as part of the core package.
  • Leave & Time Off Breadth Flexible or “unlimited” PTO, paid parental leave, family medical leave, and volunteer time are part of the offering. These options point to broad time‑away support across categories.
  • Retirement Support A 401(k) with company match is available as part of the financial benefits. Pre‑tax savings options and related financial protections round out the package.

Lessen LLC Insights

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The Company
HQ: Scottsdale, Arizona
713 Employees
Year Founded: 1999

What We Do

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. To learn more, visit Lessen.com.

Why Work With Us

We make caring for and improving properties simpler, faster, better. Powered by tech and perfected by people, we deliver best-in-class, transformational solutions to deliver assets to market faster, keep businesses up and running, and improve customer and resident experiences. We're property services, simplified.

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Lessen LLC Teams

Team
Residential
Team
Commercial
Team
Lessen Direct - A Mobile Technician Workforce
About our Teams

Lessen LLC Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Lessen, managers decide how teams work best—office, home, or hybrid. We value flexibility, connection, and outcomes, investing in tools that keep everyone aligned and focused on delivering great results together.

Typical time on-site: 3 days a week
HQScottsdale, AZ
Chicago, IL
Learn more

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