Sales Engineer

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights.

Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

We are seeking a highly motivated and customer-facing Solutions Consultant/Sales Engineer to support our growth across the EMEA region. This role will partner closely with Sales, Product, and Customer Success teams to drive technical discovery, solution design, technical scoping, and business value for enterprise merchants in the payments and fraud prevention space. A core part of the role is analytical: turning merchant data into clear, visual, data-driven stories that show our impact to top merchants. The ideal candidate has deep knowledge of ecommerce, payments, fraud/risk management, and can effectively communicate technical concepts and data insights in English.

What You'll Doing

• Partner with Account Executives to support the full sales cycle from discovery through close and internal technical handover to implementation teams.
• Lead technical discovery sessions to understand client payment flows, fraud challenges, and business KPIs
• Analyze merchant transaction, fraud, and chargeback data to uncover insights, quantify business impact, and build ROI cases
• Build dashboards and visualizations in BI tools such as Looker and Tableau, and turn them into a compelling data story presented to top merchants and senior stakeholders
• Design and present tailored solutions, including

• • Fraud detection strategies (machine learning, risk scoring, policy creation)
  • Payment orchestration and optimization

• Deliver compelling product demos, support Proof of Value/Proof of Concepts (including analysis and presentation of results), and technical presentations
• Translate customer requirements into technical specifications for internal teams
• Act as a trusted advisor to prospects on:

• • Fraud prevention best practices
  • Chargeback mitigation strategies
  • Payment authorization optimization

• Support RFP/RFI responses and technical documentation
• Collaborate with Product and Engineering teams to provide feedback from prospects/existing customers.
• Assist with onboarding handoff to implementation/customer success teams

Qualifications

• 5+ years of experience in solutions consulting/sales engineering/pre-sales OR Fraud/Risk/Payments roles with client facing exposure required
• Fluent in English required
• Strong domain expertise in Ecommerce platforms and payment ecosystems (gateways, PSPs, acquirers, issuers), fraud prevention (chargebacks, dispute management, risk signals, AI/ML models) required
• Strong data analysis skills, including hands-on experience with BI and visualization tools (Looker, Tableau) and SQL, required
• Proven ability to build a story around data and present insights to both technical and executive business stakeholders
• Experience working with APIs and basic systems integrations
• Experience working with fraud prevention SaaS providers preferred
• Experience supporting enterprise or mid-market accounts preferred
• Prior experience supporting EMEA markets
• Ability to travel as needed for conferences/prospects meetings

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Our Tel-Aviv team is currently working in a hybrid of remote and in-office work. We have recently moved to our new space in Tel Aviv - check it out here! 

Some of our Tel Aviv Benefits & Perks:

• Equity for all employees, Keren Hishtalmut, pension
• Private medical insurance, extra time off for parents and caregivers
• Commuter and parking benefits
• Team events, fully-stocked kitchen,lunch stipend, happy hours, yoga, pilates, functional training, basketball, soccer
• Wide-ranging opportunities to volunteer and make an impact
• Commitment to your professional development with global onboarding, skills-based courses, lunch & learns
• Awesome Riskified gifts and swag! 

Geektime: Riskified Goes Public

Walla!: Happy Hour at the Riskified Offices

Geektime Insider: A look at Riskified Tel Aviv

Globes: Riskified to contribute the highest amount up to date to Tmura

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.