Software Engineering Manager

Posted Yesterday
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Tel Aviv, ISR
Hybrid
Senior level
Big Data • eCommerce • Fintech • Machine Learning • Payments • Software
Unleash your ecommerce growth
The Role
Leads an engineering team building high-scale, real-time decisioning services for fraud and abuse prevention. Owns production reliability, architecture, scaling, roadmap execution, cross-functional alignment, and collaboration with Product, Data Science, analytics, and operations. Mentors senior engineers, develops technical leaders, applies AI-driven tools, and advises customers and management on technical solutions.
Summary Generated by Built In
About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights.

Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 


About the Role

As an Engineering Manager at Riskified, you’ll lead a team of experienced engineers building real-time decisioning systems that protect merchants from abuse, such as fraudulent refunds and returns. This team plays a central role as Riskified continues to expand its merchant offerings.

You'll work closely with Product, and with Data Science, Analytics, data platform and operations teams. We're looking for a leader who cares about high-scale distributed systems, reliability and clean design, and who can bring focus to a domain with many stakeholders. You should also be an AI enthusiast who's eager to use AI in the product, across the development lifecycle and in how the team is managed.

Our Tech Stack: Kubernetes, Node.js / TypeScript (NestJS), Kafka, Avro, gRPC, AWS, PostgreSQL, Aerospike, Redis, Databricks, Claude Code

What You'll Be Doing
  • Lead the team in delivering high-quality products to production, and own the health of business-critical, real-time services.
  • Scale the product as it grows into new use cases, merchants and integrations.
  • Work with Product Managers to shape the roadmap and turn business opportunities into clear plans.
  • Partner with Data Science, analytics and data platform teams so that models and data move reliably between research and production.
  • Align priorities and dependencies across teams, including the operational teams that serve our merchants.
  • Find and adopt AI-driven tools and methods that make the team more productive and the product more capable.
  • Mentor senior engineers, give them real ownership and grow future technical leaders.
  • Provide consultation and solutions to customers and management on real business problems.
Qualifications
  • Must: 3+ years of experience managing a team of engineers who run services in production.
  • Must: 7+ years of hands-on experience developing high-scale backend distributed systems or microservices.
  • Experience leading senior, experienced engineers, and the technical depth to guide architecture and design discussions.
  • A strong track record of working with many stakeholders across functions, especially Product and Data Science.
  • AI enthusiast: A proven interest in emerging AI tools and a track record of using them to improve workflows or products.
  • Experience working in an Agile environment with a full CI/CD and DevOps culture.
  • Experience with cloud-native microservices, SaaS environments and event-driven architectures.
  • Strong communication skills, including the ability to explain complex technical topics to non-technical stakeholders.
  • B.Sc. in Computer Science or an equivalent degree or experience.

Advantages

  • Background in fraud, risk, e-commerce or payments.
  • Experience with data-intensive or ML-driven products, such as working alongside Data Science.
  • Experience working with large enterprise customers.
Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Our Tel-Aviv team is currently working in a hybrid of remote and in-office work. We have recently moved to our new space in Tel Aviv - check it out here! 

Some of our Tel Aviv Benefits & Perks:

  • Equity for all employees, Keren Hishtalmut, pension
  • Private medical insurance, extra time off for parents and caregivers
  • Commuter and parking benefits
  • Team events, fully-stocked kitchen,lunch stipend, happy hours, yoga, pilates, functional training, basketball, soccer
  • Wide-ranging opportunities to volunteer and make an impact
  • Commitment to your professional development with global onboarding, skills-based courses, lunch & learns
  • Awesome Riskified gifts and swag! 

In the News

Geektime: Riskified Goes Public

Walla!: Happy Hour at the Riskified Offices

Geektime Insider: A look at Riskified Tel Aviv

Globes: Riskified to contribute the highest amount up to date to Tmura

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Skills Required

  • 3+ years managing a team of engineers operating production services
  • 7+ years of hands-on experience developing high-scale backend distributed systems or microservices
  • Experience leading senior engineers and guiding architecture and design discussions
  • Experience collaborating with multiple stakeholders, especially Product and Data Science
  • Proven interest in emerging AI tools and experience using them to improve workflows or products
  • Experience in an Agile environment with full CI/CD and DevOps practices
  • Experience with cloud-native microservices, SaaS environments, and event-driven architectures
  • Strong communication skills for explaining complex technical topics to non-technical stakeholders
  • B.Sc. in Computer Science or equivalent degree or experience
  • Background in fraud, risk, e-commerce, or payments
  • Experience with data-intensive or machine-learning-driven products
  • Experience working with large enterprise customers

What the Team is Saying

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The Company
HQ: New York, NY
680 Employees
Year Founded: 2013

What We Do

Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more. We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

Why Work With Us

Riskified empowers businesses to realize the full potential of eCommerce by making it safe, accessible, and frictionless. Our members are proud to work on products that provide innovative solutions to real-world problems. It’s an exciting and collaborative environment, and the company invests just as much in its employees as it does in its clients.

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Riskified Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid policy allows employees to work both at home and in our office to provide flexibility and enhance collaboration amongst teams. Our NYC team works in a hybrid work model of 3 days in office and 2 days remote.

Typical time on-site: 3 days a week
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HQNew York, NY
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