What's It Like to Work at Riskified?

Updated on November 05, 2026

Frequently Asked Questions

Job Satisfaction

Riskified gives employees opportunities to work on meaningful projects, develop their careers, collaborate with colleagues and maintain a healthy work-life balance. Its four cultural pillars — Products That Matter, Opportunities to Create, Great People and Bigger Than Ourselves — reflect an emphasis on ownership, innovation, teamwork and making a difference. Employees develop AI-powered technology that helps major online retailers protect their businesses from fraud, including customers such as Booking.com, Gucci and GoPro. 

  • Employees have ownership of their work and access to leadership: Riskified encourages employees to share ideas, make decisions and work with colleagues across departments. An open-door policy gives employees opportunities to connect with leadership, while monthly global meetings keep teams informed about company priorities. Employees also work toward clearly defined goals, helping them understand how their contributions affect the business.
  • Professional development includes mentorship and hands-on learning: Riskified offers structured mentorship, customized development tracks, internal advancement opportunities, paid certifications, online courses and conference funding. Employees can learn from colleagues across departments and explore responsibilities outside their immediate roles.
  • Benefits address healthcare, financial security and family needs: Riskified provides medical, dental and vision insurance beginning on employees’ first day, equity for all employees and retirement benefits. U.S. employees receive 401(k) matching with immediate vesting, employer-paid basic dental and vision coverage, HSA matching and access to mental health resources. Additional benefits include parental leave, fertility support, childcare assistance and fitness reimbursement every six months. Employees can also access counseling, therapy and coaching services.
  • Flexible schedules, employee feedback and team activities contribute to satisfaction: Riskified’s New York employees follow a hybrid schedule with three office days and two remote days each week. Employees receive unlimited PTO, eight sick and mental health days and twice-yearly four-day recharge weekends. Quarterly engagement surveys, employee recognition awards and monthly global meetings give employees opportunities to share feedback and celebrate accomplishments. Team outings, yoga, recreational sports and a global step-count challenge help colleagues connect, while employees can spend up to 48 paid hours annually volunteering as part of the company’s volunteer donation grand policy.
  • External signals:
    • Employees rate work-life balance positively: Employees give work-life balance a 4.1/5 rating. (Glassdoor)
    • Diversity and inclusion receive favorable ratings: Employees rate diversity and inclusion 4.1/5. (Glassdoor)

Bottom line: Riskified combines meaningful work, professional development and competitive benefits with a workplace that values collaboration and employee input. Flexible schedules, approachable leadership, mentorship and opportunities to connect with colleagues contribute to a positive employee experience.

Willingness to Recommend

Yes. Many Riskified employees recommend working at the company, highlighting supportive colleagues, meaningful work, professional growth and a collaborative culture. Employees have opportunities to develop technology that protects major online retailers from fraud while working alongside teams across nine global offices. Riskified has also earned workplace recognition for its culture, employee satisfaction and commitment to professional development. 

  • Employees recommend Riskified for its collaborative and supportive culture: Riskified brings together employees across engineering, data science, product, sales, go to market, finance and other departments to solve problems and support customers. Colleagues regularly share knowledge, offer assistance and work together across teams. One enterprise account manager shared, “The collaborative nature here is the best that I’ve ever experienced.” Employees also have access to approachable leaders and companywide meetings that encourage communication and keep teams connected.
  • Employees appreciate meaningful work and opportunities to contribute: Riskified’s fraud prevention technology supports major brands, including Booking.com, Gucci and GoPro. Employees can see how their work helps businesses reduce fraud, improve customer experiences and grow online sales. One senior data integration engineer described developing a tool to automate merchant testing, potentially reducing integration times and helping customers launch sooner. Employees are encouraged to bring forward ideas, take responsibility for projects and work across departments to solve customer challenges.
  • Trust, independence and professional growth strengthen the employee experience: Riskified gives employees room to make decisions and manage their responsibilities. In an employee survey, 91% said management trusts them to do their jobs without close supervision, while another 91% agreed they receive significant responsibility. Employees can also explore internal opportunities, work with mentors and participate in professional training. One payment fraud product specialist highlighted management support for purchasing educational books, attending paid webinars and participating in industry conferences.
  • Employees express pride in the company, and some choose to return: Riskified has “boomerang employees” who have returned after exploring opportunities elsewhere. One director of enterprise sales, who rejoined after working at two startups, credited the company’s technology, customers, colleagues and sense of community. Reflecting on her experience, she shared, “I’d choose Riskified every time.” Riskified has also been recognized among America’s Greatest Midsize Workplaces and Fortune’s Best Workplaces in New York, reflecting its positive workplace reputation.
  • External signals:
    • Employees recommend Riskified: A majority would recommend working at the company to a friend. (Glassdoor)

Bottom line: Riskified earns positive employee recommendations through collaborative teams, meaningful projects, professional development and a culture of trust. Strong employee feedback, returning team members and workplace recognition reinforce its reputation as a rewarding place to work.

Riskified's Candidate Tradeoffs

If you’re weighing whether Riskified is the right fit, these are the core tradeoffs to consider.

  • Riskified emphasizes minimal micromanagement and high trust, giving employees space to make decisions and move quickly, though that model favors self-directed, intrinsically motivated contributors.

Riskified Employee Perspectives

Riskified provides a workplace where employees can feel connected to the company’s mission, appreciate the impact of their work and build positive relationships with colleagues. Employees describe a strong belief in the value Riskified delivers to its merchants, along with genuine enjoyment in working with their teams. This combination of meaningful work and supportive professional relationships contributes to a positive overall employee experience.

“I genuinely believe in Riskified as a company. I see the value we deliver to our merchants every day, and I enjoy working with everyone here.”

Heather Castrillón
Heather Castrillón, Director of Enterprise Sales

Riskified offers a welcoming, collaborative workplace where employees can build meaningful relationships with their colleagues and feel connected to the company’s culture. Employees describe an approachable, inclusive environment that emphasizes teamwork over traditional corporate formality. This atmosphere helps new hires feel comfortable from the interview process onward, creating a workplace where personal values, professional ambitions and a sense of belonging can align.

“During the interview process, I immediately connected with the team. They were young, friendly and approachable, fostering a culture that felt collaborative, inclusive and refreshingly non-corporate. I wanted a workplace where I felt genuinely connected to my coworkers, and this was it. I knew this role was the perfect fit for both my career goals and my personal values.”

Feifei Kong
Feifei Kong, Senior Data Integration Engineer

Riskified Employee Reviews

It's the kind of environment where people want to be and work -- where people collaborate, innovate, challenge each other, respecting and considering the other's ideas, strengths, and opinions. I'm proud of the success we've had so far.

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Marina Moraes, Senior Strategic Business Development Lead
Marina Moraes, Senior Strategic Business Development Lead

Riskified is built on collaboration. Nothing happens without constant engagement, and it makes sense right? We offer products that resonate with our customers and that can only happen if we listen to each other. On any given day, I could be chatting with our sales, AM, legal, finance, product teams—you name it. It’s one of the things I enjoy most!

Employee Image
Revathi , Corporate Development & Strategy Manager
Revathi , Corporate Development & Strategy Manager

What People Are Saying About Riskified

  • Team Support: Colleagues are often described as smart, helpful, and collaborative across functions, creating a friendly, low-ego environment. Cross-team work and approachable peers are highlighted alongside social and wellness activities that reinforce a supportive culture.
  • Work-Life Balance: Work-life balance is considered a relative strength, with hybrid schedules (often three days in office, two remote) and flexibility noted in multiple locations. Time off and respect for boundaries are portrayed as better than average, though practices can vary by role and team.
  • Autonomy: Employees are trusted with meaningful ownership and limited micromanagement, with managers seen as granting substantial responsibility. Individuals are encouraged to propose ideas and influence outcomes in a fast-moving setting.

Riskified's Awards

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Riskified's Benefits

Employee feedback used to shape policies and strategy

Encourages autonomy and ownership from employees

Established employee awards to honor work and contributions

Managers offer consistent feedback loops

Provides resources to build team camaraderie

Quarterly engagement surveys to gauge employee satisfaction

Documented path to leadership development

Encourages lateral mobility to expand skills and impact

Promote from within

Provides customized development tracks

Defined policies promoting a professional, respectful workplace

Defined values and mission statements

Documented operating principles

Hosts in-person all-hands meetings

Riskified has monthly global team meetings, where we join together, both in person and on zoom, to listen in on the latest updates and ask any questions that are top of mind.

Implements team-based strategic planning

Leadership is transparent and communicative

Open office floor plan to encourage communication and collaboration

Prioritizes mission-driven work in decision-making processes

Prioritizes real-world impact of work in decision-making processes

Promotes a people-first, social culture

Promotes a strong in-person office culture

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility

Offers a remote work program

Employees are able to work remotely 2 days a week.

Utilizes a flexible work schedule

Riskified offers a flexible work schedule and also runs on a hybrid model of 3 days in office and 2 days working from home.

Utilizes a hybrid work model